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Excel Auto Lounge

(411 reviews)
Sales hours: 9:30am to 8:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:30am–8:00pm 9:00am–5:00pm
Tuesday 9:30am–8:00pm 9:00am–5:00pm
Wednesday 9:30am–8:00pm 9:00am–5:00pm
Thursday 9:30am–8:00pm 9:00am–5:00pm
Friday 9:00am–7:00pm 9:00am–5:00pm
Saturday 9:00am–7:00pm Closed
Sunday Closed Closed
(732) 606-4932 (732) 606-4932

Reviews

(411 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Excel Auto Lounge from DealerRater.

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We were looking for a family car with an emphasis on

We were looking for a family car with an emphasis on comfort for children. We stopped at a spacious Cadillac - the perfect choice. We are especially grateful to the managers for their support and professional approach. Thanks to them, the purchase was easy and hassle-free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I am sincerely grateful to the managers for their

I am sincerely grateful to the managers for their patience and attention to me. I did not expect to find a Toyota Corolla at such a favorable price. The transaction went quickly and without unnecessary hassle. I am satisfied with both the purchase and the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Pleasantly surprised by the service at this car

Pleasantly surprised by the service at this car dealership. Inside is clean, spacious and comfortable. The employees are friendly, polite and true professionals. They explained and showed everything. An atmosphere of trust and care. I will definitely come back again for a new purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Aron was patient engaged with me through the process.

Aron was patient engaged with me through the process. He explained all details in full.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very comfortable and professional environment.

Very comfortable and professional environment. Jeremy and Kristina were very helpful. Overall easy and pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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The car met all expectations - exactly what I wanted.

The car met all expectations - exactly what I wanted. The documents were processed quickly, and soon I was driving home in my new Lexus. Pleasantly surprised by the level of service - everything was clear, without unnecessary words.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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We didn't know what car we wanted, but thanks to the

We didn't know what car we wanted, but thanks to the attentive manager we made the right choice. He patiently explained the features of each model, helped us weigh all the pros and cons. The impression of the service was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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**Excel Auto Lounge: A Six-Hour Road Trip to a Shady

**Excel Auto Lounge: A Six-Hour Road Trip to a Shady Bait-and-Switch Circus** Listen up, folks, because I’m about to spin a tale of woe that’ll make your blood boil and your wallet whimper! I drove *three hours each way*—that’s six hours of my life I’ll never get back—to visit the so-called “Excel Auto Lounge,” chasing a deal on a car listed at a tantalizing $21,718. Sounds like a steal, right? WRONG. This place is a masterclass in sleazy, used-car-salesman shenanigans that’d make a cartoon villain blush. Picture this: I roll up, exhausted from the trek, dreams of cruising home in my new ride dancing in my head. The car’s there, gleaming like a siren’s lure, with that sweet $21,718 price tag plastered all over their website. But the second I step foot in their den of deceit, the Excel Auto Lounge vultures swoop in with a grin that screams, “Gotcha!” They hit me with a new price: $27,897—PLUS tax, title, registration, and probably a fee for breathing their air. That’s a *six-grand* price hike, folks! No warning, no explanation, just a smug shrug and a “take it or leave it.” This isn’t a dealership; it’s a bait-and-switch carnival run by slick-talking con artists who’d sell their own hubcaps for a quick buck. Excel Auto Lounge gives used car salesmen a bad name—heck, they make *snake oil salesmen* look like saints! They lured me across state lines, wasted my day, and tried to fleece me for thousands more than advertised. Trust them? I wouldn’t trust them to park my car, let alone sell me one. Save your gas, your time, and your sanity—steer clear of this shady lot!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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They helped me with all the documents, and I left the

They helped me with all the documents, and I left the salon in my own car, as planned. The whole process went quickly and without any problems. I would like to note the politeness of the staff and good service. I am completely satisfied with the car and the service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I was very satisfied with the communication with the car

I was very satisfied with the communication with the car dealership team. I received comprehensive answers to all my questions, without unnecessary "sales" talk. The information was transparent, and the approach was friendly. I can confidently recommend this salon to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.