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Excel Auto Lounge

(342 reviews)
Sales hours: 9:30am to 8:00pm
Service hours: 9:00am to 5:00pm
View all hours
Sales Service
Monday 9:30am–8:00pm 9:00am–5:00pm
Tuesday 9:30am–8:00pm 9:00am–5:00pm
Wednesday 9:30am–8:00pm 9:00am–5:00pm
Thursday 9:30am–8:00pm 9:00am–5:00pm
Friday 9:00am–7:00pm 9:00am–5:00pm
Saturday 9:00am–7:00pm Closed
Sunday Closed Closed
(732) 606-4932 (732) 606-4932

Reviews

(342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Excel Auto Lounge from DealerRater.

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They are scam don't go there because they have a hidden

They are scam don't go there because they have a hidden fees and lier ,and don't fixed the problem

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Terrible Dealership!

Terrible Dealership! MSRP marked at $6200 and given a final price of $15,999 with no explanation!! Terrible place!! Don’t waste your time!! I have never experienced such terrible customer service!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Went here yesterda.

Went here yesterda....this place is a joke I got bad credit ok np.....David durko was the guy that helped me....I left called him 20m later on the road from leaving the dealership I wanted to ask him how much money do I need to bring back as a down payment an hes with a customer....ok.....tell him to call me back....I called 2hrs later they send me to his voice mail....ok...I purposely told him I don't have the money just to see his true colors....I was willing to bring back 15k....f it...take my business else were

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Total waste of time and scam!

Total waste of time and scam! I called them early in the morning and was told that I would be able to buy the car with cash and would not get charged with any fees. Once I arrived to test drive the vehicle I was told by David the salesman that there was another person there to test drive the vehicle right after my test dive. During the test drive I told David I liked the vehicle and would like to give a $1000 deposit to hold the car and would be back the next day with cashier’s check for the balance. While waiting for the second potential customer to complete the test drive the salesman tried then they try to sell me a $3,600 package for car maintenance things that over a year wouldn't cost you more than $1,000 total. They charge you a $900 documentation fee. When it takes their employee 20 minutes tops to do the paperwork so they're just soaking money out of you for that doc fee. So, what was an advertised $9,000 vehicle they wouldn't sell for less than $15,000 in cash. Talk about bait and switch. Stay away from this place. Check out all the 1star reviews!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

If it’s been a while and you really want to get screwed,

If it’s been a while and you really want to get screwed, go to Excel Auto Lounge for your next car. They’ll really screw you over. Even better is how they won’t return your call when the SUV you buy from them breaks down a week later regardless of the maintenance package they make you buy with it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Don't buy from auto excel they are scammers and they will

Don't buy from auto excel they are scammers and they will sell u a bad car top dollar with warranty and Still won't fix and will block your calls

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The price they have in their ad over their own website is

The price they have in their ad over their own website is not real. When going to see the car you cal expect almost 50% more. But they won't really tell you the real price, instead using the good (or bad) old four square car sales technique. When the salesperson came to me with this paper I gave an excuse and left to never come back. They will make you think you are getting an awesome deal but you will never know how much you are paying for the car. I tried to ask how much it would be the cash price but they were not willing to tell me, trying to move my attention to monthly payments. Shady at least. Take your business to a better reputable dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing, very personable and reliable.

Amazing, very personable and reliable. He maintains excellent communication. I’d recommend him to anyone and will continue to keep in contact. Truly cares about his customers, their values, and needs. Thank you and I believe he will do so much more in life!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

READ the fine prints.

READ the fine prints. Also, all listed prices are for finance only. its an upcharge for cash deals and you have to add about $4k to the price listed related to dealer fees, doc fees, transport fees, admin fees please standard tax & dmv fees. Total waste of time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Akin was great from start to finish highly recommend

Akin was great from start to finish highly recommend excel auto lounge kept in touch

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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