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Excel Auto Lounge

(402 reviews)
Sales hours: 9:30am to 8:00pm
Service hours: 9:00am to 5:00pm
View all hours
Sales Service
Monday 9:30am–8:00pm 9:00am–5:00pm
Tuesday 9:30am–8:00pm 9:00am–5:00pm
Wednesday 9:30am–8:00pm 9:00am–5:00pm
Thursday 9:30am–8:00pm 9:00am–5:00pm
Friday 9:00am–7:00pm 9:00am–5:00pm
Saturday 9:00am–7:00pm Closed
Sunday Closed Closed
(732) 606-4932 (732) 606-4932

Reviews

(402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Excel Auto Lounge from DealerRater.

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The car dealership made a great impression, the range of

The car dealership made a great impression, the range of cars is diverse. Each employee showed high professionalism and willingness to help. The consultation was informative, without pressure. It is very nice that they treat the client with respect. I recommend it to everyone who values ​​quality and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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All processes are transparent, fast, without unnecessary

All processes are transparent, fast, without unnecessary stress. I received the car the same day. The manager carefully listened to my needs, took into account the budget and offered a suitable option. It is a pleasure to deal with professionals.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We were planning to buy a car for family trips and turned

We were planning to buy a car for family trips and turned to Excel Auto Lounge. The manager listened carefully to our wishes and immediately offered several excellent options. Thanks to his advice, the choice turned out to be simple and successful. We got the perfect car without any hassle. Thank you very much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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The transaction took less than an hour!

The transaction took less than an hour! I really liked how quickly the loan was issued on favorable terms. The employees work in a coordinated manner, carefully listen to the wishes of the clients and provide quality advice. The level of service is high - I recommend the salon to everyone who values ​​their time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I called several times and inquired about a specific

I called several times and inquired about a specific vehicle i saw online. No one from that dealership ever returned my call. This is extremely unprofessional, I wouldn't recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Competence and attention to every detail.

Competence and attention to every detail. The purchase went without any nerves or unnecessary conversations. I was satisfied with both the car and the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Worst dealership i ever been, these people are crooks, I

Worst dealership i ever been, these people are crooks, I went in for a 13k vehicle, when I turned around this people were trying to submit a 19k car in place of the one I was trying to get. DO NOT GO HERE! YOU WILL REGRET IT.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I approached the purchase of the car responsibly,

I approached the purchase of the car responsibly, discussed all my wishes with the manager. He listened carefully, offered several solutions, and organized a test drive. I settled on a Dodge - the perfect price-quality ratio.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The service is excellent!

The service is excellent! I bought a Ford Edge - the perfect option that was recommended to me. It is pleasant to be in the salon - everything is modern, clean and homely.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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The consultants were polite, quickly understood my needs

The consultants were polite, quickly understood my needs and offered several good options. All my wishes were taken into account. The purchase went smoothly. The professionalism of the team - five stars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.