Excel Auto Lounge

The choice of models is not bad, you can choose both a budget option and a more expensive one. I also want to express my gratitude to the consultants, they really helped me choose. I highly recommend this salon.

My car arrived in record time, and all promised services were delivered with the highest level of quality. The purchase terms were fair and beneficial. The managers created a welcoming yet professional atmosphere, making the buying process stress-free.

I approach the search for a car dealership responsibly. In this car center I found what I was looking for. I read reviews about them. I weighed all the pros and cons and came to see the assortment in person. I was especially pleased with the design, the guys did everything very quickly.

I liked everything very much! There are many models available. The managers are very friendly, and most importantly, competent. And the prices are normal. They processed the paperwork quickly. After the paperwork was completed, the car was already parked and waiting for me)

I had positive emotions from buying a car in this car center. I have never seen such high-quality service anywhere. I was choosing between two models, the price difference was small, and I did not know which was better. Thank you for your help and quality advice.

Scammers!!! Beware all future customers, they gonna rip you out of pocket once you get out of their premises…. Go to the genuine dealer instead.

Finally decided to buy a car, because now you can't go anywhere without one. I've been looking for a reliable car dealership with good prices for cars for a long time, and finally found it. There is a large selection and you can always find a car depending on your budget.

The car corresponded to what the salon employees said. The paperwork was done quickly. Kind, responsive and polite staff. I returned the car and drove away the same day in the one I bought! Everything was fast, high-quality and transparent) The best in their field!

I went in on 1/25/2025 to look at a 2018 Subaru WRX STi which looked great on their website, and was listed as $23,990. I drove an hour and a half from NYC and sat down with Rashon, who is the type of salesperson to butter you up and make you feel like you're buddies, but as soon as there's an issue, will make you feel like you're the one who is wrong. They pulled the car around for a test drive and it was running while I went out to look at it. Opened the trunk, the whole trunk was stripped, no cover, no upholstery, and he said "we'll get you a cover, don't worry". Did the test drive and I notice the car is very loud, but fine, maybe with a tuner car, that's what you get After a frustrating financing experience where now after $8000 down, I somehow owe $30,000 on the $24,000 car, I drove off the lot and the check engine light is now on.... So I turned back around and went to Rashon (now with another customer) and said that and he jumps out of his seat and says "Yo why would you say that in front of my customer?! Why would you try to sabotage me like that?!" as if I wasn't just his customer who bought an expensive car from him 5 minutes ago. Turns out the car didn't have any catalytic converters, but nobody was going to disclose that to me. The car won't pass inspection without this. But they must have cleared the error codes for the test drive and the check engine light was off, but comes back on when the car is turned off and then back on again. That is extremely shady of a practice. All of these issues should have been fixed before they could even put it on their website for sale. Then they fixed the cat, and I drove home and check engine light came on again because of a secondary air pump valve which I had to have fixed. So I left this as a Google review and got this response: "Hi Adam. we are far from a scam, and we do honor the 30 days return policy, we sell all our cars with 30 days return policy to avoid any future problems with our clients. a '' scam place of business'' won't take their product back and won't even fix it for the customer." I called about this and they told me that there is fine print in the contract that says that is only for repairs they deem too expensive to fix or can't fix, though I was looking at my contract and it's not in there. Ryan, the GM, said to me "I don't have the long contract in front of me". So I told him to get it. I'll wait. He said he would email it to me, and the rest of the day, no email, and I called about 5 times to no answer. With this dealership takes me 2-3 phone calls before I can even speak to anyone there, and when they say they'll have someone call me back, nobody does. This dealership is a scam and I wish I knew this before sitting down with them. I also filed a complaint with the Better Business Bureau.

Bought a car from them a week ago, went home from Delaware 2 hours away. Car has no heat and in a sleet and ice storm that was important. Have called them back for a week and can't get Jesse to call me back. Oil change is due, so they did not run it thru there shop. Antifreeze level and windshield washer, plus brake fluid was low. But most of all, why is no one calling me back. NOT PROFESIONAL AT ALL!!!!