Reviews
I had a great visit everyone was very polite, and
I had a great visit everyone was very polite, and everything went smoothly. I will go back for more service for sure.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that your visit went smoothly and our team at Napleton Ford Columbus provided polite service. We look forward to welcoming you back for future services!
Best car buying experience I’ve ever had!
Best car buying experience I’ve ever had! No hassle, no wasted time negotiating back and forth. Told them where I needed payments to be and they hit the number on the nose! Gave me more than fair value for my trade & drove away with the truck of my dreams!! Tyson & all of the team made us feel important, no “salesy” approach & are true professionals in their craft! Highly recommend if you’re searching for your next vehicle!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your fantastic experience with us at Napleton Ford Columbus! We're delighted to hear that Tyson and the team made the process smooth and met all your needs. Enjoy driving your dream truck, and we appreciate the recommendation!
We purchased our used Ford Explorer from this company and
We purchased our used Ford Explorer from this company and have been very happy with the service we've received. Erin was great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Napleton Ford Columbus! We're delighted to hear that Erin provided great service and that you're happy with your used Ford Explorer. Enjoy the ride!
Very courteous and professional service department.
Very courteous and professional service department. Always explaining what is going on with your car while it was being worked on.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with our service department at Napleton Ford Columbus! We're glad to hear that the team kept you informed throughout the process. We appreciate your support and look forward to serving you again in the future!
Unusually cordial, friendly, professional, and a
Unusually cordial, friendly, professional, and a delightful experience. I can recommend this dealership to friends.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ron, thank you for recommending Napleton Ford Columbus! We're delighted to hear that your experience was both friendly and professional. We appreciate your support!
Great service, fast and accurate.
Great service, fast and accurate. They picked up the car, did the work, and returned it promptly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steve, we're delighted we could deliver an excellent experience! - Napleton Ford Columbus Team
Great service😎 I will now add more words to meet the
Great service😎 I will now add more words to meet the minimum of words required in this field
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We couldn't ask for a better review of Napleton Ford Columbus. Thanks so much!
Excellent service my car was done earlier than was
Excellent service my car was done earlier than was planned on. The service department gave my car a thorough inspection and I appreciated that.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our service department at Napleton Ford Columbus exceeded your expectations and got your car ready ahead of schedule. Thanks for the positive feedback!
The employee that helped me was very nice and cordial.
The employee that helped me was very nice and cordial. He showed me what my bill would be and showed me the things that should be done. A very good company
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jay, we're delighted to hear that you had a positive experience with our team at Napleton Ford Columbus. Thank you for your kind words and support!
Erin is the service department is a great person to work
Erin is the service department is a great person to work with. Always have good experiences when dealing with her.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Erin has been providing you with great service at Napleton Ford Columbus. Thanks for sharing your positive experiences!