Cadillac of Naperville

Vic and his team were absolutely amazing, Very professional courteous knowledgeable the interaction and the way I was treated I’m so pleased definitely a satisfied customer

Great dealer who listens to you on service issue and takes care of it. Also works with you on purchasing a new vehicle to get the best price.

The service was off the charts, Marc and Bobby were great. Marc went the extra mile in explaining the features of the Escalade . Very Happy

My car was taking in immediately as my service representative kept me up to date with updates on my vehicle. My car was washed and returned looking amazing. Love Cadillac of Naperville.

Everyone went above and beyond to make every part of our experience the best it could be. Mark and Aaron were so helpful! Mark made his office into a play land for my little guy and kept him well stocked on snacks as well! They went above and beyond on getting what we needed on our trade and getting us into a beautiful Escalade. I can’t say enough about how well they treated us! Seriously will never go anywhere else after this experience!

I am from Indiana and I made the long drive out to Naperville and bought a car here in February. After having to pay for plates up front, mailing the proper paperwork needed, and waiting patiently for over a month...I never received the plates. Upon calling, we were told my paperwork was lost, something that NOBODY made an effort to call me and inform me about. I then drove the paperwork up there myself and gave it directly to Bobby. It is now July and I have yet to receive my plates, and I have gotten ZERO response when I call to speak to someone or leave a message. Terrible, terrible, TERRIBLE customer service.

Great experience with great service all good Highly recommended time well spent Jon Blake is good and fair must see Service Dept the best in the industry

Jon and the entire team were outstanding. They were courteous, professional and provided a seamless buying experience. We received a fair price on our trade-in and got a great deal on our new SUV.

Very professional people working as service advisors .. they took care of the service needs as promised and on time and it was under warranty

Fantastic Service. Blake did a great job! He kept me up to speed throughout the entire process. He was polite and courteous. Really represented Naperville Cadilac well