Skip to main content

Planet Pre-Owned / Matthews Mitsubishi V

(1,705 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–4:00pm 7:30am–1:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2023 state dealer award 2020 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award
New (607) 304-5280 (607) 304-5280
Used (607) 608-2901 (607) 608-2901
Service (607) 608-2895 (607) 608-2895

Reviews

(1,705 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Planet Pre-Owned / Matthews Mitsubishi V from DealerRater.

Want to share your experience with this dealership?

Write a review

Customer service is the best.

Customer service is the best. Even cleaned the inside of my windshield for me as I could not clean it without streaks. Always great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and your business!

Everyone is friendly and courteous.

Everyone is friendly and courteous. Place was clean and had water and coffee for customers to drink while waiting for your car being worked on. I will go back for my car needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the perfect review and your business!

The staff were courteous and helpful.

The staff were courteous and helpful. Parking in the service garage is convenient. The work was completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so glad you were satisfied with your service visit! We truly appreciate your business and the great review!

They are very good at customer service.

They are very good at customer service. They explained the best fix and completed it promptly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and business! We truly appreciate it!

I love working with them.

I love working with them. They are super friendly and tremendously helpful. This was my second car purchase from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued business! We're so glad you have had great experiences with us and we hope you are enjoying your new ride!

Andy was such a pleasure to work with!

Andy was such a pleasure to work with! No xx, no hoops to jump through, very down to earth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're catching up on reviews and want to thank you for yours! We're so happy you had a great experience with Andy and we truly appreciate your business!

Salesperson made experience easy and was pleasant to deal

Salesperson made experience easy and was pleasant to deal with. Explained everything in detail. The whole process was very quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're catching up on reviews and want to thank you for yours! We're so glad you had a hassle-free experience and we truly appreciate your business! If there is anything more we can do to ensure your next visit is even better please, don't hesitate to reach out.

The last five vehicles I purchased were from Matthews.

The last five vehicles I purchased were from Matthews. Must be they're awesome. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're catching up on reviews and want to thank you for yours! We're so glad to you've had great experiences with us and we truly appreciate your continued business!

Fast and friendly service.

Fast and friendly service. communicated any problems promptly with solutions. Had my car done by the time promised

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

Jim Morse and his team have always been there for me when

Jim Morse and his team have always been there for me when I buy a new vehicle. This is my 6th car purchased from Planet Pre-owned. It certainly won't be the last.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're catching up on reviews and want to thank you for yours! We truly appreciate your continued business!