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Autohaus Lancaster, Inc.

(509 reviews)
Visit Autohaus Lancaster, Inc.
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 12:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (877) 835-7641 (877) 835-7641
Used (877) 835-7642 (877) 835-7642
Service (866) 418-2416 (866) 418-2416

Reviews

(509 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I had the pleasure of working with Hernan, and couldn't

I had the pleasure of working with Hernan, and couldn't be more impressed with his approach. He’s a no-nonsense, high-energy professional who truly listens to what the customer wants and delivers beyond expectations. From the moment I walked in, he focused on understanding my needs rather than pushing unnecessary extras. He kept the process smooth, straightforward, and stress-free—exactly what I was looking for. What sets him apart is his follow-through; everything he promised, he made sure it was done. If you're looking for someone who gets the job done without the usual runaround, Hernan is your guy. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Hernan was Great!

Hernan was Great!!! So happy he could help me buy the car I truly wanted and felt like I deserved. Genuine and great guy. Lorie was great too with the paperwork, very thorough. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had an exceptional experience at Autohaus in Lancaster,

I had an exceptional experience at Autohaus in Lancaster, PA, thanks to Hernan Diaz-Egg. From the moment we arrived, Hernan was attentive, professional, and truly catered to all of our requests. He went above and beyond to provide me with the best possible deal, and I couldn’t be happier with my purchase. His dedication and customer-focused approach made the entire process smooth and enjoyable. Because of Hernan, I will continue to be a loyal Audi customer. Highly recommend working with him! Top tier level service is guaranteed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchased an Audi A6 and as always I'm pleased with the

Purchased an Audi A6 and as always I'm pleased with the process and always get a great friendly experience with Hernan Diaz . Would definitely recommend Hernan and Autohaus dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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just purchased my third a3 premium plus from the

just purchased my third a3 premium plus from the dealership and with hernan eg diaz. each time ive made a purchase hernan came with a better deal then the one i had visualized in my mind. highly recommend the dealership and also hernan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience all around!

Great experience all around! We interacted with 5 different people during the whole process and each person was highly professional. Thank you very much! Strongly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Beautiful dealership with beautiful vehicles.

Beautiful dealership with beautiful vehicles. Hernán was fantastic. He was knowledgeable and very easy to work with. Overall it was a great experience! I would highly recommend both Autohaus and Hernán if you’re looking for an Audi.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The entire dealership made the purchase of my new Q3 one

The entire dealership made the purchase of my new Q3 one that was amazing from beginning to end! From my salesman, H, to financing to the sales team leadership every step of the way I cannot provide enough positive feedback! I have already spread the word to family and friends and will continue to do so! If you are in the market for an Audi or VW Autohaus Lancaster is the place to go!!!! Thank you again Team Autohaus Lancaster you ROCK!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Autohaus makes the buying process an absolute pleasure.

Autohaus makes the buying process an absolute pleasure. They are knowledgeable, professional and courteous. They provide a "no pressure" sales experience and take the time to educate you on the vehicle. Highly recommend this dealership. A+++

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I had the please of working with Hernon, he was very

I had the please of working with Hernon, he was very helpful and I would recommend anyone to go to him for help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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