Autohaus Lancaster, Inc.

Recently purchased a used Audi from H and he made the process very easy and provided quick responses to all my inquiries. When I noted an issue with the rear brakes, (the inspection report said 7mm and they were 3mm) he made a price adjustment for it. Everyone person we encountered was helpful and friendly. While the purchase process was quick, I am beyond frustrated that a large repair needed to the vehicle was not disclosed in a more upfront manner. I was putting away the paperwork I noticed on the work order/inspection sheet noted both front CV axles needed replacement ASAP. (they are both completely torn) I was given these papers as I was leaving and did not see them before signing all the paperwork. Why this was not highlighted is frustrating. Called the Audi dealership for a quote to repair and it's more than $3k to replace them. Now I have to search for more economical options to repair so the car will be safe for my 16 years to drive. I get buying a used car will not be perfect but an item this bid should have been flagged upfront

Great dealership! Fast and easy process. Very professional. I’d highly recommend. And I love the Jeep I just bought from them.

I had an exceptional experience with Hernan at Audi Autohaus Lancaster. He was a pleasure to work with, making my visit stress-free, seamless, and enjoyable, words I never expected to use in a car dealership review. I highly recommend Hernan, he was always available to answer my questions and went above and beyond to ensure I had a great experience, which, thanks to him, I did.

Hernan is awesome! He’s very professional and I love my new Audi Q 3

I purchased a vehicle from this dealership last night, and I must say this was the best car buying process that I've ever experienced. Everything went so smooth, the paperwork was practically done before arrived, I signed my documents and had my keys in under 30 minutes. Working with Hernan Diaz-Egg and Laurie Pearson was a pleasure! I would highly recommend this dealership to anyone who is looking to purchase a new Audi, VW, Porsche!

Incredibly easy car buying process. Everyone I interacted with was super professional and very accommodating. No hassle process! I drove 3 hours to buy my car from them and I'll do it again for my next one too!

Leased a Audi. Charged triple the money factor at the time. Purchased other cars here. Thought they were trustworthy. Ultimately my fault for not being more diligent. Never again.

H makes the car buying experience so easy! The whole team at AutoHaus was a pleasure to work with. I will definitely be purchasing another Audi in the Future. This is our 4th Audi and have worked with H each time.

H is awesome. Autohaus is fantastic. I can’t stress enough if you want a great car buying experience this is the team to make it happen. The team is fair and transparent. If you are buying a VW, Audi or Porsche make sure to give Autohaus a call.

"H" is the man! I met Hernan over a year ago when I moved to Lancaster and knew we would do business together eventually. The timing was right, and he delivered white glove service the entire process and ensured a smooth delivery. Very excited with my S5 Sportback! Shout out to Tom for also saying hello and welcoming me to the Autohaus Audi family. Go team!