Autohaus Lancaster, Inc.

H was easy to work with and exceeded my expectation in person. It was a very easy buying experience.

Awesome. Again. H is the man. I couldn’t be happier with the team at Autohaus.

Great place to buy fast clean prompt they take good care of you will be back to upgrade vehicle soon

H was a really genuine and good salesman. Felt super comfortable buying from him and the staff. This branch has come a long way from before. Really good buying experience.

Working with Hernan was such a pleasurable experience. Trading in our Audi A5 for a Q5 was quick, seamless, and very professional. Hernan made this one of the best car buying experiences we’ve ever had. If you’re looking for an Audi and want the best customer service, call Hernan!

Recently purchased a used Audi from H and he made the process very easy and provided quick responses to all my inquiries. When I noted an issue with the rear brakes, (the inspection report said 7mm and they were 3mm) he made a price adjustment for it. Everyone person we encountered was helpful and friendly. While the purchase process was quick, I am beyond frustrated that a large repair needed to the vehicle was not disclosed in a more upfront manner. I was putting away the paperwork I noticed on the work order/inspection sheet noted both front CV axles needed replacement ASAP. (they are both completely torn) I was given these papers as I was leaving and did not see them before signing all the paperwork. Why this was not highlighted is frustrating. Called the Audi dealership for a quote to repair and it's more than $3k to replace them. Now I have to search for more economical options to repair so the car will be safe for my 16 years to drive. I get buying a used car will not be perfect but an item this bid should have been flagged upfront

Great dealership! Fast and easy process. Very professional. I’d highly recommend. And I love the Jeep I just bought from them.

I had an exceptional experience with Hernan at Audi Autohaus Lancaster. He was a pleasure to work with, making my visit stress-free, seamless, and enjoyable, words I never expected to use in a car dealership review. I highly recommend Hernan, he was always available to answer my questions and went above and beyond to ensure I had a great experience, which, thanks to him, I did.

Hernan is awesome! He’s very professional and I love my new Audi Q 3

I purchased a vehicle from this dealership last night, and I must say this was the best car buying process that I've ever experienced. Everything went so smooth, the paperwork was practically done before arrived, I signed my documents and had my keys in under 30 minutes. Working with Hernan Diaz-Egg and Laurie Pearson was a pleasure! I would highly recommend this dealership to anyone who is looking to purchase a new Audi, VW, Porsche!