Mercedes-Benz of Miami

Much better attention and assistance provided than in my previous Mercedes-Benz dealership, Jhousse Riera is the best representative I have ever had in my life. He gave me the right guidance for turning in my old GLC lease and get a new great deal with a new 2025 GLC PHEV model.

Despite spending $3,500 for repairs, I was not given a loaner car. Even Carmax gives a loaner vehicle

lack of follow up on my proposal for an e sprinter. no negotiation was allowed

Staff exemplifies great customer service, my service technician (Ignacio) always provides the best service and solutions, and the overall facility is professional.

My experience was definitely Excellent. I couldn't be happier in my new car. I had a great time at this car dealer shop. The experience was very quick and the people are extremely nice.

I recently purchased the 2025 Mercedes-Benz CLE 300, and I couldn't be more impressed?not just with the car, but with the exceptional customer service I received throughout the entire process. From working with Pedro Sebasco to initiate the purchase to the moment I stepped into the dealership to be greeted by Simona Stojkovska, I was welcomed with professionalism, warmth, and genuine attentiveness. My sales consultants were incredibly knowledgeable, taking the time to walk me through every feature of the CLE 300, from its sleek design to its cutting-edge technology. They answered every question with clarity and patience, ensuring I felt confident and excited about my decision. What truly stood out was the personalized care I received. The team went above and beyond to make sure the purchase process was smooth and stress-free?handling paperwork efficiently, keeping me informed every step of the way, and even following up after the purchase to ensure everything was to my satisfaction. Driving off the lot in my 2025 CLE 300 was a dream come true, and it's thanks to a team that clearly values customer relationships and takes pride in delivering luxury service that matches their luxury vehicles. Highly recommend this dealership to anyone looking for a seamless and memorable luxury car buying experience! ? A very satisfied customer Jennifer J.

Professionalism and dedication to service. The attention to client and buying process was easy and pleasant. The vendor was very knowledgeable about the product the leasing options.

Buyer's beware!!! I am out of state-I wanted to pay with my bank & cash for a used car. I agreed to the on line cost of the car plus tax and tags along with $1200 in Dealer Fees. I have PNC financing with branches in Miami. I was told by the salesman that financing has to be done by the dealership only and after a week I could switch it to my bank. Who is going to do all that???? That is shady & dishonest. I guess they must be doing very well to turn down a sale. I lost trust, So Look out for Finance,- very greedy!!!!

Juan and the team are great, very fast and amicable service. Would recommend the dealership to my family and friends if they are looking to purchase any cars on their lot!

Have a MB dealership walking distance from my house. Very happy to have had the opportunity to wind up at MB of Miami. l