Reviews
I went to BMW Mainline for my vehicle recall service.
I went to BMW Mainline for my vehicle recall service. They gave me a loaner so I didn’t have to sit and wait for my vehicle. They kept me posted on my car status and offer a video inspection of my vehicle. Debbie my service advisor and valet service staff were pleasant and quick. Overall experience was great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My car was in for a recall.
My car was in for a recall. Service techs completed the service within the estimated timeframe. In addition they identified another issue, made me aware of it, and rectified it within the same appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Extremely satisfied with Harold.
Extremely satisfied with Harold. He took the time to listen and provided clear explanations and he was able to save me from a return trip to the dealership (with respect to an issue that was not previously communicated to the dealership ) by working with his colleagues to resolve the issue. It was comforting to benefit from BMW of the Main Line's team approach to customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
it was an excelent custom care.
it was an excelent custom care. Debbie Schmitt was very friendly and helping. i'll come soon.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service team was great!
The service team was great! The loaner process was very smooth, I was in and out of there in no time. They were finished with my vehicle by the end of the day. I was very impressed with their service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
BMW staff are excellent.
BMW staff are excellent. Special thanks to Ryan at the desk and Phuk, one of the local geniuses.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Debbie and her team are awesome and keep my baby running
Debbie and her team are awesome and keep my baby running smoothly. Scheduling is always a breeze.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rude arrogant awful people will not buy from this dealer
Rude arrogant awful people will not buy from this dealer made an appt to test drive was told upon arrival that the car was not available and that my wife and I should leave Fridas was the sales guy
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Always friendly and accessible Have a very efficient
Always friendly and accessible Have a very efficient staff Great at timekeeping Have a good website access
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department has improved dramatically this
The service department has improved dramatically this past year. Service is faster, employees are more attentive and everyone much more professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair