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BMW of the Main Line

(919 reviews)
Visit BMW of the Main Line
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2014 state dealer award
View 2 awards
2014 state dealer award 2013 state dealer award
New (888) 578-9010 (888) 578-9010
Used (888) 571-0176 (888) 571-0176
Service (610) 616-4133 (610) 616-4133

Reviews

(919 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of the Main Line from DealerRater.

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Excellent professional service done in a timely fashion

Excellent professional service done in a timely fashion with great care. Highly recommend the whole dealership is excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I've had consistently excellent experiences at BMW of the

I've had consistently excellent experiences at BMW of the Main Line. Their service is always on time, and they expertly handle any issue. Jonathan and Jon, the technician, are both fantastic. They've always made my visits efficient, addressing any problems or service check-ups quickly and with excellent customer service. The staff's professionalism and attention to detail are impressive. They're thorough in their work and communicate what needs to be done. I appreciate how they respect my time by sticking to appointment schedules. What sets this dealership apart is its commitment to customer satisfaction. They go above and beyond to ensure every visit is a positive experience. Whether routine maintenance or more complex repairs, I always feel confident that my vehicle has been well taken care of. In summary, BMW of the Main Line is a great dealership. If you're looking for top-notch service for your BMW in the Bala Cynwyd area, I highly recommend trying them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and a beautiful facility.

Great service and a beautiful facility. Very happy with my choice for service on my bimmer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent staff.

Excellent staff. Deb in service is very kind, professional and thorough. Top notch. Service is great throughout.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sales did a super job!

Sales did a super job! Finance manger helped me pick the best extended coverage. Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Yse

Bad experience.

Bad experience. Could not contact service advisor by phone or text. Left message and never received a call back. I went to the dealership to get my car back. Service advisor acted like he didn’t want my business. Not what I expected from a BMW dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Alex is my BMW service advisor.

Alex is my BMW service advisor. Very satisfied, as always, with the service I received today.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It's rare for what's usually a chore (getting a flat tire

It's rare for what's usually a chore (getting a flat tire fixed) to brighten your day, but that's the experience I had at BMW of the Main Line! Alexey was extremely thoughtful and communicative, and I couldn't have asked for a smoother or friendlier experience. Thanks so much to the whole team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and qualified technicians.

Great service and qualified technicians. Gibreel was great and kept me up to date on my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was great up to 3 days prior to the scheduled test

It was great up to 3 days prior to the scheduled test drive, they told me they couldn’t hold the car and I understood that, I live 2 hours away but then I noticed it was not on the app and I reached out by text and email asking if the vehicle I was interested in sold and no one got back to me to let me know one way or another, communication was good at first then drastically fell off, poor customer service, happy I found the same car with less miles for less money so all in all happy it fell through with this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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