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Mini of Peabody

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (162 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (162 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mini of Peabody from DealerRater.

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Very Polite

Zack was very polite and helpful. As well Kevin G. They were very pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service -

Dealership is first rate and the service staff are spot on. Graham Thorne in particular is worthy of note and mention. Service is great and attention to detail is greatly appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5 stars service

Everytime i come to this dealership, i feel like home. the staff makes a really good job making sure of that. the quality of service offered here is none in comparison as the one in Boston for example. i dont know if it is the demographics, but the people in Boston really need to look at the costumer service model that peabody employs. The guys a peabody do everything they can to accommodate your needs and make sure that you are taken care of at the end of the day. Great job guys!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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BEST OF THE BEST. LOOK NO FURTHER.

I loved my ?Madge? from the moment I saw her on the lot to now a year later. She?s been dependable and just FUN to drive. I don?t miss my BMW at all - especially at the pump. Thank you MINI of Peabody for making the buying experience and yearly maintenance experience great. You get all my business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Latest Clubman service

Took my Clubman to Mini of Peabody for its regular service. This was handled courteously and efficiently and my car was ready when promised. I have always been treat well here. They are a very professional service outfit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mini of Peabody

Normally I dread going to a car dealership for service. This is not the case with Mini of Peabody. They have treated us extremely well since purchasing our car three years ago. They go out of their way to ensure our satisfaction. I do not think I would ever consider buying a car or having it serviced anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best Mini Dealership Around

I've had the past and current experience, over fifty (50) years of buying and having my vehicles serviced at several different auto dealerships, nothing compares to the Mini dealership in Peabody, Mass. From the purchasing through the servicing and everything in between they have been by far the best auto dealership I've ever dealt with. Sales staff, service staff , and especially their General Manger Gary King can't do enough to make you happy with your new purchased Mini Cooper. Thank You To Mini Of Peabody :-) :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing customer service

Rich Tran was an amazing sales person. When the car I came to look at sold right as I was pulling in he worked his magic and found me the car I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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So happy I came to MINI of Peabody

I really enjoyed dealing with Kelly Nobles, who was very helpful, courteous, and fun to work with. He was dedicated to explain the various features and attentive to my needs. Thank you Kelly! I loved it when he called and said "I have a car for you."

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome Experience

Best experience ever and we're old!! Knowledgable, forthright and friendy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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