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Joe Rizza Acura

(2,287 reviews)
Visit Joe Rizza Acura
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 4:30pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–5:00pm
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–4:30pm
Saturday 9:00am–7:00pm 7:00am–1:00pm
Sunday Closed Closed
2022 state dealer award
View 6 awards
2022 state dealer award 2020 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (888) 910-2558 (888) 910-2558
Used (888) 910-2699 (888) 910-2699
Service (888) 910-2982 (888) 910-2982

Reviews

(2,287 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Rizza Acura from DealerRater.

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This 2025 RDX is my 8th Acura in a row from Joe Rizza

This 2025 RDX is my 8th Acura in a row from Joe Rizza Acura. The product is fantastic. The people and the service are awesome!!! Such a great dealership!!!

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

Could not be happier with the buying process.

Could not be happier with the buying process. Jay and Pat were very helpful and the process was as easily as it could have been.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Pat was extremely accommodating and very nice to work

Pat was extremely accommodating and very nice to work with. He made the whole experience seem less stressful and has definitely earned any future business. I will definitely refer Joe Rizza Acura to all my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura. We look forward to having you as one of our valued customers for many more years to come!

I really enjoyed by the car from your dealership I was

I really enjoyed by the car from your dealership I was very blessed thank you thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

The sales person was knowledgeable and transparent when I

The sales person was knowledgeable and transparent when I asked questions. Felt overall like my opinions mattered and my concerns were addressed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura. We look forward to having you as one of our valued customers for many more years to come!

Very courteous staff and showroom very clean!

Very courteous staff and showroom very clean! Helped us with our purchase and test drive!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

The guys over there at Rizza are a class act.

The guys over there at Rizza are a class act. From following up on an inquiry, walk thru the doors, service department, sales, finance department all top flight customer service! Went in for a service call with the wife and left with a new car, that tells you everything you need to know!! Thanks Rizza team!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Here at Joe Rizza Acura, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

I have been a customer at Rizza Acura since 2003.

I have been a customer at Rizza Acura since 2003. Best auto dealer for me in the 55 years I have been purchasing vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

Enjoyed our transaction dealer was helpful and fair as

Enjoyed our transaction dealer was helpful and fair as far as trade in goes everything done in timely matter

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Joe Rizza Acura!

Not a Good experience at all the Car wasn’t prepared

Not a Good experience at all the Car wasn’t prepared Right and the Low Voltage Battery Had to be Replaced. The app to do everything remotely is always not working. Acura / Honda Customer Service is Horrendous and the Dealership is no help whatsoever. Sold the car to me and no help. Then one of their salespeople Jay gave out all my personal information to the person who bought my trade-in. This Acura ZDX is the worst Vehicle I ever purchased its so bad that I'm considered payoff lease

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Joe, for sharing your experience with us. We at Joe Rizza Acura strive to deliver a seamless experience, and it is disappointing to hear that we fell short in your case. Please reach out to me directly so I can address this matter and work towards a resolution. Your feedback is valuable, and we appreciate you bringing it to our attention. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com