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Ken Grody Ford Orange County

(865 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–9:00pm 7:00am–6:00pm
Sunday 9:00am–8:00pm Closed
New (949) 528-1823 (949) 528-1823
Used (949) 325-7093 (949) 325-7093
Service (949) 528-1990 (949) 528-1990

Reviews

(865 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Grody Ford Orange County from DealerRater.

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My overall experience was great.

My overall experience was great. Mel was extremely knowledgeable, professional, and personable. Sandra as well. I don’t know if it was luck of the draw, or if all KG staff provide such exemplary service. Either way, they turned a task that I absolutely hate (car buying) into a pleasurable and memorable experience. Two good people who are great at their jobs.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us, Dan! We are delighted to hear that Mel and Sandra made your car buying experience enjoyable and memorable. Our team is dedicated to providing exemplary service, and it’s wonderful to know that their professionalism and knowledge made a difference for you. We look forward to continuing to serve you throughout your ownership.

Had a great salesperson, was helpful in many ways.

Had a great salesperson, was helpful in many ways. Had a knowledge second salesperson also.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for yours kind words for our sales team! We are delighted to have provided you with an excellent experience and hope to be of service to you in the future.

Even though Ken Gordy is not the closest Ford dealer to

Even though Ken Gordy is not the closest Ford dealer to my house, it’s the best! After being to 2 others, I will not go any other place except here. They are quick, thorough, clean, great customer service and honest. Service Rep Mario is the absolute best. He’s one of the reasons I will continue to come back. I found Ken Grody a couple years ago on a Saturday when I needed a new battery replaced and nobody else could help that I called. I called, Mario was the rep and I have been going there for my service and anything needed since.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and for choosing Ken Grody Ford as your go-to dealership! We are thrilled to hear that your experiences with us, especially with Mario, have been consistently positive. Our team strives to provide quick, thorough, and honest service, and it’s rewarding to know that we’ve met your expectations. We appreciate your loyalty and look forward to serving you for all your future automotive needs.

I dealt with Austin Snowden, who was very knowledgeable

I dealt with Austin Snowden, who was very knowledgeable of the vehicle that I was ordering, very courteous, shut down with me on ordering it up to make sure that I had the right now. Options, and he is going on past. I'm getting just helping me. Get the vehicle by helping me. Make sure all the other things that I would like to get done on it. Done as well.So I really appreciate his help

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear that Austin provided you with knowledgeable and courteous service while helping you order your vehicle. It’s great to know that he took the time to ensure you had the right options and assisted you with all your requests. We appreciate your trust in us and are glad to have been able to assist you. Thank you for choosing Ken Grody Ford, and we look forward to serving you again in the future!

The service received was exceptional from the team the

The service received was exceptional from the team the detail team to sales and financial side. The Frank’s did an amazing job explaining the details of the truck along with the options available to us so we can make the best decision. Mr Frank Gomez went out of his way to bring the truck our family fell in love with from another location. Thank you once again Ken Grody for being a trusting place to do business.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your recent experience! We are delighted to hear that Reuben and the Frank's took such great care of you and your family. Congratulations on your new truck and we look forward to continuing to care for you throughout your ownership.

Amazing staff that got the job done .

Amazing staff that got the job done . If you’re looking for a nice truck then this is your dealership.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for the high star rating and kind words! We are happy to have had the opportunity to assist you with your new vehicle. Congratulations and we look forward to continuing to serve you throughout your ownership.

I recently purchased a 2025 Ford F-250 XL Limited from

I recently purchased a 2025 Ford F-250 XL Limited from Ken Grody Ford in Buena Park, and it was a remarkably smooth experience! Melad's expertise was evident as he guided me through the features and capabilities of my new truck. His friendly and approachable demeanor made me feel at ease throughout the entire process. The level of customer care provided by Melad and the team at the dealership was truly top-notch. I would definitely recommend this dealership to anyone looking to make their car buying process as straightforward and enjoyable as possible.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We’re thrilled to hear that your experience purchasing the F-250 XL Limited was so smooth and enjoyable. Mel’s expertise and friendly demeanor are truly assets to our team, and we’re glad he could make you feel at ease throughout the process. We appreciate your recommendation and are committed to providing top-notch customer care to all our clients. Thank you for choosing Ken Grody Ford, and we look forward to serving you again in the future!

Very friendly and convenient place to buy a new car.

Very friendly and convenient place to buy a new car. Will be coming back! Janette was awesome in helping me pick the car and purchasing.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this wonderful review! We are delighted that Jannette provided you with an exceptional experience. Congratulations on your new vehicle and welcome to the Ken Grody Ford family!

Visiting Ken Grody Ford Buena Park for my 2020 Ford F-150

Visiting Ken Grody Ford Buena Park for my 2020 Ford F-150 purchase was an enjoyable experience through and through. Irving was incredibly helpful, showing me the ropes of my new truck and explaining every feature in a way that was easy to understand. The atmosphere at the dealership was very inviting, making my entire car buying process a pleasant ordeal. Sandra in finance was awesome as well! I highly recommend them for anyone looking to get a new Ford. Cheers to the whole team whole for such sterling service!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear that your experience purchasing your 2020 F-150 was so enjoyable. Irving’s dedication to helping you understand your new truck and Sandra’s support in finance truly reflect our commitment to excellent customer service. We appreciate your kind words about our atmosphere and your recommendation to others. Cheers to you for choosing Ken Grody Ford, and we look forward to serving you again in the future!

Aaron Molina was wonderful.

Aaron Molina was wonderful. He immediately approached us with a smile. he made us feel like we were his family. After purchasing our new car. He explained all the features to my husband. I was blown away by his kindness and professionalism. We, my family, and I will always be grateful to him, for such a wonderful experience. if you want to be treated like family, go to Gordy Ford. And ask for Aaron Molina.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Lucy, we’re delighted to hear that Aaron made you and your family feel like part of our Ken Grody Ford family. His kindness and professionalism are truly commendable, and we’re glad he could provide you with a memorable experience while explaining the features of your new car. We appreciate your recommendation and look forward to welcoming you back in the future. Thank you for choosing Ken Grody Ford!