Reviews
The place was amazing the selection of cars was amazing
The place was amazing the selection of cars was amazing they all so have custom cars it?s the nicest dealer I been to and the staff was great very friendly I work with mel very great guy so if your look for any type of ford go check this dealer out and ask for Mel he will help you out
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gary, thank you so much for your kind words! We are delighted that Mel was able to provide you with an exceptional experience and that he was able to help you find the vehicle you wanted. Congratulations on your new vehicle and welcome to the Ken Grody Ford family!
Buying my 2021 Ford Edge Titanium at Ken Grody Ford Buena
Buying my 2021 Ford Edge Titanium at Ken Grody Ford Buena Park was an absolute breeze, thanks to Aaron's exceptional assistance. From start to finish, Aaron was patient, incredibly knowledgeable, and made sure all of my questions were answered. The dealership's atmosphere felt welcoming and Aaron's professional demeanor added to the positive experience. To anyone looking for a new car, I highly recommend stopping by Ken Grody Ford Buena Park and asking for Aaron, you won't be disappointed!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sharon, we appreciate you taking the time to leave Aaron and our dealership this fantastic review! Aaron is a valued member of our team and we are happy to read that he provided you with a positive experience. Congratulations on your new Edge! We hope to continue to assist you throughout your ownership.
Great experience.
Great experience. I will go back when and if I need another car in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
James, thank you for taking the time to leave us a 5-star review! We look forward to helping you in the future.
My experience was fast, courteous and friendly!
My experience was fast, courteous and friendly! called when they promised and pick up was fast.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback for Jason and our service department! We look forward to continuing to assist you throughout your ownership.
I walked in off the street looking for a new Bronco
I walked in off the street looking for a new Bronco Raptor and was able to pick-up my new car the following day. Flawless experience from sales to finance to delivery. Thank you Ken Grody!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your fantastic feedback, Steven! We’re thrilled to hear that you had a flawless experience at Ken Grody Ford while purchasing your new Bronco Raptor. Our team works hard to ensure a smooth process from sales to finance and delivery, and it’s wonderful to know we exceeded your expectations. Enjoy your new ride!
Picking up my 2024 Ford F-150 STX at Ken Grody Ford in
Picking up my 2024 Ford F-150 STX at Ken Grody Ford in Buena Park was a breeze, all thanks to Amador's expert guidance! He was not only knowledgeable about the truck but also made sure all my questions were answered, helping me feel confident in my purchase decision. The showroom was welcoming, and everyone I interacted with was professional and polite. I'm thrilled with my new truck and the overall buying experience—highly recommend them for anyone looking for a new Ford!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted to hear that picking up your 2024 Ford F-150 STX was a breeze and that Amador provided you with expert guidance throughout the process. It’s great to know that his knowledge and support helped you feel confident in your purchase decision. We take pride in creating a welcoming environment, and we’re glad to hear that you found our team professional and polite. Your recommendation means a lot to us, and we look forward to serving you again in the future. Enjoy your new truck!
We purchased a Ford Mustang Mach E from Ken Grody and it
We purchased a Ford Mustang Mach E from Ken Grody and it was probably the easiest, most relaxing and dare I say fun car buying experience ever. Our sales rep was super helpful and knowledgeable. Definitely recommend the dealership and Aaron.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We’re thrilled to hear that your experience purchasing the Ford Mustang Mach-E at Ken Grody Ford was easy, relaxing, and even fun! It’s great to know that Aaron was able to provide you with the helpful and knowledgeable service you deserve. We truly appreciate your recommendation and look forward to welcoming you back for any future vehicle needs. Enjoy your new Mach E!
This is the third vehicle I purchased from KGF BP, in the
This is the third vehicle I purchased from KGF BP, in the last year, not counting my brother who also bought a vehicle here. If purchasing three vehicles in this short period of time is not indicative of how superb KGF-BP service is, I’m not would else could be. Specifically, Dylan Jacob, who was the sales representative, was outstanding. He has assisted me in all my purchases—also for very good reason. He is prompt, motivated to find something that works for the customer, focuses his energy on the customer, and is courteous and accommodating. Overall, a great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, thank you for your fantastic review! We’re overjoyed to hear that you’ve chosen Ken Grody Ford in Buena Park for not just one, but three vehicle purchases in such a short time! That truly speaks volumes about your experience with us. Dylan Jacob is a rockstar, and we’re thrilled to know he has been instrumental in making your car-buying journey smooth and enjoyable. His dedication to finding the right fit for our customers is what we strive for, and it’s wonderful to see that reflected in your experience. We can’t thank you enough for your loyalty and for recommending us. We look forward to serving you and your brother again in the future!
I recently bought a 2024 Ford Bronco Big Bend at Ken
I recently bought a 2024 Ford Bronco Big Bend at Ken Grody Ford in Buena Park and it was a remarkable experience from start to finish. Working with Jannette made a significant difference; she was keenly attentive, ensuring I understood the SUV's capabilities and features. The warmth and professionalism at this dealership made me feel right at home. Buying a new car can be overwhelming, but the welcoming atmosphere and expert advice from Jannette turned it into an exhilarating adventure. I left feeling confident and excited about my new purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your glowing feedback! We’re thrilled to hear that your experience purchasing the 2024 Ford Bronco Big Bend at Ken Grody Ford was remarkable from start to finish. Jannette is indeed a valuable member of our team, and we’re glad her attentiveness and expertise made a significant difference in your car-buying journey. We appreciate your kind words and are excited that you left feeling confident and exhilarated about your new purchase. Enjoy your Bronco, and we look forward to seeing you again!
Excellent customer service.
Excellent customer service. Would recommend this dealer to friends. Our salesperson was polite and professional. His knowledge of the vehicle was great, and he took all the time needed to explain all of the details on how things worked.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the awesome review, Kevin! We’re thrilled to hear you had a great experience at Ken Grody Ford. It’s fantastic that our salesperson was able to provide you with the knowledge and support you needed. We appreciate your recommendation and can’t wait to help you again in the future!