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Findlay Honda Henderson

(1,484 reviews)
Visit Findlay Honda Henderson
Sales hours: 7:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 7:00am–9:00pm 7:00am–6:00pm
Tuesday 7:00am–9:00pm 7:00am–6:00pm
Wednesday 7:00am–9:00pm 7:00am–6:00pm
Thursday 7:00am–9:00pm 7:00am–6:00pm
Friday 7:00am–9:00pm 7:00am–6:00pm
Saturday 7:00am–9:00pm 7:00am–6:00pm
Sunday Closed Closed
2024 state dealer award
View 4 awards
2024 state dealer award 2013 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (702) 790-8282 (702) 790-8282
Used (702) 790-8308 (702) 790-8308
Service (702) 790-8334 (702) 790-8334

Reviews

(1,484 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Findlay Honda Henderson from DealerRater.

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Findlay Honda has maintained my vehicle for 15 years.

Findlay Honda has maintained my vehicle for 15 years. Service is consistently excellent. Jeremy took care of me and is an excellent service consultant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Robert was a Wonderful Salesman!

Robert was a Wonderful Salesman! He immediately showed me the perfect car; which I purchased! I have already suggested him to two friends who are also looking for a car. This was an easy process and I have the car I hoped for - all thanks to Robert! This was the easiest, non-stressful car buying process I've ever had. THANK YOU for having such an insightful and professional Salesman like Robert on Staff. Sincerely, Melissa T.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Melissa. We're glad Robert helped you find the perfect car and made the process easy and stress-free. Your recommendation and feedback mean a lot to all of us at Findlay Honda Henderson.

Cole was great, very tentative very quick, paying

Cole was great, very tentative very quick, paying attention to detail and understood the assignment in which what I needed done. He helped me with all my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We're glad Cole provided attentive and efficient service, addressing all your questions and ensuring your Honda received the care it needed. We appreciate you choosing Findlay Honda Henderson.

Arrived without appointment for oil change greeted with a

Arrived without appointment for oil change greeted with a smile by Taylor Broadbent who processed my request and brought me up to date on current recommendations from Honda. Waited and work completed in less time than expected. I am confident when I visit this dealership that my needs will be met.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Ambe! We're glad Taylor Broadbent provided a warm welcome and kept you informed throughout your visit. It's great to hear your service was completed faster than expected. We appreciate your confidence in Findlay Honda Henderson!

Why bother getting an extended warranty when they will

Why bother getting an extended warranty when they will only find a way not to honor and make up excuses and say here is a 2000 dollar fix Nope

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We apologize for the frustration and understand how disappointing it can be when expectations around warranty coverage aren't met. Your feedback is important, and we'd like to look into this further if you're open to connecting with our management team at Findlay Honda Henderson to review the situation more closely.

Customer service was great.

Customer service was great. Took car in for brake service without appt. They were able to provide the brake service anyway. Appreciate it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, rlomeli01! We're glad our team was able to take care of your brake service without an appointment and provide great customer service. We appreciate you choosing Findlay Honda Henderson!

Gage is the best seller, very nice and friendly guy , I

Gage is the best seller, very nice and friendly guy , I recommend Gage 100% , if you want a good experience call Gage. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Yanny! We're glad Gage made your experience a great one with his friendly and helpful approach. We appreciate your recommendation and thank you for choosing Findlay Honda Henderson!

made appointment at Findlay Honda for 12 noon.

made appointment at Findlay Honda for 12 noon. Expecting to be first inline since I had an appointment! | Showed up at 1150 am The service director informed me the service would take approximately 1.5 hours. Hold the Phone! So from 1150 am I waited till 1: 30 pm to check on my car. They informed me they were still working on my car! So I looked out side and the car was still in the same spot I left it in. So went back to the service department to inquire about how my car was coming along! At this point he informed me it would be another 15 mins...... So I went back again at 2:30 pm they had just pulled the car into the service bay........ So after another hour went by so about 3:20 pm the car was finally ready! I had also informed the service director that I had another appointment scheduled that day for 3:pm. he said not a problem! Well it was a big problem! I was late for my dental appointment! That I had waited two weeks to get! So on my way out of the dealership I asked the service director what good are service appointments? He informed me that the appointments were for the dealerships benefit to see how much work was coming in that day! And I always thought Customer service was their priority! Not so! They're time is more important than the customers so keep that in mind if schedule and appointment! I feel the ( My time ) customers time is just as important as the dealerships time! I purchased an extended service contract when I bought my"NEW"2024 Honda Civic sport and I am seriously considering canceling this contract! Also I think I should mention they always ask if I speak English? Words are not enough to describe my frustration with Findlay Honda! Most Respectfully To Whom it may concern…….

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your honest and detailed feedback and sharing your experience and the delay that caused you to miss your appointment. That’s not the level of service we aim to deliver, especially when a scheduled appointment should reflect respect for your time. We understand how frustrating it is to wait hours without clear updates, and your concern about how appointments are handled is valid. Your comment about being repeatedly asked if you speak English is also deeply concerning and will be brought to the attention of management. We’d appreciate the opportunity to make this right. If you're open to it, we can escalate your experience to the appropriate team member to review the situation further and address your concerns directly. Your time and trust matter—and we regret that this visit didn’t reflect that.

Adolfo was very helpful and answered all the questions we

Adolfo was very helpful and answered all the questions we had to our satisfaction. Okey/Kelly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Okey and Kelly! We're glad Adolfo was helpful and made sure all your questions were answered. We appreciate your trust in Findlay Honda Henderson!

After the three years, I’m coming for service my car.

After the three years, I’m coming for service my car. I have very bad experience on the Service department with ANDREW. I’m thinking very serious if I’m going back to HONDA for this happened to me Of course I have to recognize Mr. Kevin Suarez to then they try to help me is amazing. Amazing customer service a nice guy for Keven five stars. But for aNDREW.one minus DENNIS MELESHES

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, Dennis. We're sorry to hear about your frustration with the service you received from Andrew. Your feedback is important, and we’ll make sure it’s addressed with our team. We’re glad Kevin Suarez stepped in and provided outstanding support during your visit. We appreciate your honesty and hope to have the opportunity to make things right at Findlay Honda Henderson.

Dealer response

Thank you for sharing your experience, Dennis. We're sorry to hear about your frustration with the service you received from Andrew. Your feedback is important, and we’ll make sure it’s addressed with our team. We’re glad Kevin Suarez stepped in and provided outstanding support during your visit. We appreciate your honesty and hope to have the opportunity to make things right at Findlay Honda Henderson.