Reviews
Write a reviewThese guys are good!
I'm not sure how many vehicles I've bought from crossroads, but dealing with them is like dealing with an old friend . They listen to what you need, offer there expert opinion on the best route to take and give you a straight deal. It was as easy as going out to dinner at the "Outback" with a buddy. That Dan Stewart is a keeper. Greg Treadway and Josh Tolles didn't let me lift a finger , those guys are the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service very helpful
I had a great experience having my fusion serviced. Matt was great and very helpful. I had some bad work done to my car at another place and you all were excellent at correcting the problem. Matt is very professional and helped with the whole process.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome Car!!
My wife and I just leased a new 2016 Ford Explorer and we were very pleased with the sales staff at crossroads ford in Cary. Our favorite part of our experience was the indoor showroom!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Convenient Thoughtful Service
My car was in for a major service. The staff reviewed whether routine service was due soon, and I used the shuttle service to get to and from work. They picked me up when the car was done rather than at the end of the work day. Very convenient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
World Class Car Service
The Quick Lane operation at Cary Crossroads is a model of how to serve the customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Customer Service and Great Value
Regular Oil Change done and as always, the staff were courteous and efficiently got me in and out. The staff truly understand how to provide excellent customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pleasant car buying experience
This has been my best car purchase experience. No hard core sales pressure. Working with the Sales manager, Greg Stancil was easy and to the point.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Vehicle repair
The service was great and performed in a timely manner. That is why I keeping coming back for any repairs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, James! Thank you for your positive review. We respect our customer's time and budget. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!
Great service
Fast, affordable, convenient, and job well done. Prime time Saturday morning and only took an hour.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
I can't say enough about Frank Lewis. He is courteous, provides prompt updates and always explains what took place to my vehicle while it was in the shop.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase