Reviews
Write a reviewvehicle purchase
2016 Ford Explorer. Our salesperson Scott was low key and very professional and did not pressure any part of our decision making process. Very nice to work with. He was helpful and knowledgeable about our new vehicle, helping set up some of the electronics before we left. Buying a new vehicle is a huge investment and the experience should be positive, leaving the customer satisfied, which it did in our case. Thank you.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome staff
Megan Burrell is the BEST!!! She even helped me name my 2016 Ford Fusion... LaLucy.. Management was awesome!!! Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your amazing review of your recent experience with us! We appreciate your comments and look forward to seeing you again!
My experince buying 2013 F-150 Pick Up Truck
Bought a used 2013 F150 pu truck and it had a broken passenger side mirror. Showed it to Greg Treadway and in less than an hour had a new mirror installed at service department. Outstanding by both Greg and service department.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. We appreciate your business. Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!
Crossroads is a model!!!
From the time I called to make an appointment until we picked up the car we had an outstanding experience. Frank set us up for the next day and when we brought the car in we were welcomed by each department and Frank kept in touch with us as the day progressed. I must say this is the friendliest dealership ever. We also had the same experience when we brought our TBird in for service earlier this year. Will highly recommend you in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
review
Joseph was very courteous and helpful. The Car was ready when promised the outside looked great the inside and windows was dusty and just was not as sparkling clean as I we hoped it would have been when you are picking up a new Mustang GT
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
GREAT SERVICE!!!!
Always helpful and quick. Dropped my truck and by the time I got to my office, they were calling informing me it was ready for pick up. I do not trust anyone else with my Ford 150. Crossroads is the only place I will go.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy that we were able to provide a professional, courteous, and engaging experience! Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!
Scheduled maintenance
Oil change and tire rotation was performed quickly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to know everything was done quickly and to your satisfaction, David! Safe travels!
Evening Hours
Quick, good cellphone reception, nice lobby, and nice staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dave Dick
These guys really go out of their way to help make it as easy as possible to get your car or truck serviced. They are very knowledgeable and can do the work in a reasonable amount of time. I have and will continue to recommend the their service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent buying experience!
Excellent experience with Greg Treadway! The buying process for my explorer was the best one I've ever had! I appreciated Greg's customer focused service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase