Reviews
Write a reviewGreat Dealership
Great, prices, service and plenty of options.Great, prices, service and plenty of options.Great, prices, service and plenty of options
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great sales staff and large selection
Salesmen found the exact car we wanted and brought in to the dealership from out of state. We are very pleased with the vehicle and the service at the dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer
Chris ..the service writer and Chris the technician were very attentive to our needs. Our new Fusion front door on the passenger side was rattling. We were cycled into the cue without hesitation. The rattling problem was diagnosed quickly and I was behind the wheel again in less than an hr! Job well done. PS I believe this is the second request that I received from your system and my second reply ... FYI.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Car Shopping and service experience
Ford Explorer purchased in October 2014. Preowned vehicle. Great experience in sales and service. I always recommend Crossroads to my friends and family when I hear they are car shopping.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. We appreciate your business. Feel free to stop by if you need any assistance in the future!
Great services
My blower fan quit working, so I brought my 2012 F-150 ford in with no appointment. The service people were very helpful. they made repairs and i got the truck back before noon. The service guys explained to me what was wrong and they were very cordial and helpful. I would recommend any ford owner to have their vehicles serviced at Crossroads Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for the wonderful review, Stephen! If you have any additional questions, we will be more than happy to assist you! Safe travels!
Breathing room
Salesman was not pushy. Informative, helpful and knew when to give us space to think.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Weekday Afternoons are the Quickesy QuickLane!
Great service in a timely manner that included a NC State Inspection. I recommend dropping by on the way home after work, they do not seem to be as busy and you are in and out much quicker than early morning or on Saturdays.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Ford Escape - 2016, the service was excellent, the staff was most helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Service
The service stop was what I have come to expect from the team at Crossroads Ford. Excellent work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
Very good service. Ford folks were polite, timely, and they provided excellent descriptions of the work they performed on my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase