Reviews
Write a reviewGreat services
Staff was exceptional. Facility was clean. Service was completed in timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2013 Ford Escape
I had the skid plate hanging down on one side of my Excape. It would make a noise when driving at times due to vibrations. I took my Escape back to the Quick Lane and they replace some of the holding bolts/screws at no cost. I was really glad the job was done quickly and done right. The techs at the Quick Lane usually do a great job. Thanks again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Never had a bad experience ,always been pleased.people have always been nice and polite.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Maintenance is always "Headache Free"!
As always, my service was excellent! I purchased a Maintenance Plan when I bought my Fiesta. Having that and taking my car to Crossroads Ford makes service very easy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and positive buying experience
2014 Ford Focus Titanium Great sales people and customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Escape 2015
Great sales person Scott Sarjgent. Was able to purchase two cars when I originally planned to buy only one. Happy with my overall purchase. Will do it all over again. Thanks .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave us your review, Linda! We appreciate your business and hope to see you again!
Focus Clutch Problems.
We are still waiting for the Clutch for my daughters Focus. It is ridiculous it takes over two months to get a part that makes this car a danger to drive when trying to merge into traffic. It should be parked and a loaner issued, until it is repaired!
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great place
2015 F-150, service was great, staff was awesome overall
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Jose! We look forward to your next visit!
Great
Gmc Denali tony Rogers was a great salesman. He was so good I brought my sister in law there a week later and she bought her a car.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're excited to hear that everyone was such a pleasure to work with, Vicky! Thank you so much for your business and we look forward to your next visit!
Great customer service
Wow the purchase of this vehicle was very easy. I was surprised at just how quick the approval was. We are enjoying it daily.we've had no major problems concering it with the exception of the fabic in thr back seat riping apart ,but they are making an effort to get this issue resolved .Lastly but not the least to say Mrs Lisa E was a wonderful sale person to us....
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase