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Crossroads Ford Apex

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (573 reviews)
2013 state dealer award
View 1 awards
2013 state dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (573 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crossroads Ford Apex from DealerRater.

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Mrs..

Always friendly and helpful staff. Service is done in a quick manner. Have used the service for many years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for always coming back to see us for quality service, Betsy! We really appreciate your business.

Crossroads Ford Service

Once again, service from Crossroads Ford was above and beyond. Kudo's to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service dept.

The service team always goes above and beyond to assist me when our Edge is brought in. The service dept Is the ONLY reason I continue to any business with crossroads Ford. Keep up the great work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Quick Lane service people are great they take good care of all my vehicles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is great to hear such wonderful feedback, Steven! Thank you again for choosing Crossroads Ford as your first choice for service!

Fast service

Great fast service to repair my Escape. No issues whatsoever

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good Job

The wait was long but the service was good. ....................................................................................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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First class A-Z, all the time.

I've learned that bringing my Expedition to Xrds Ford is the smart move because of their highly trained technicians and their inventory of parts. If at anytime something isn't quite right after I leave, I can always go back and the problem is corrected promptly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Always great service!

I had a rear wheel bearing replaced, Jesse did a great job. Service is always friendly and was really quick.Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

I bring my crown Vic and mustang for services on a regular basis. The service writers are straight forward and my cars are fixed correctly when they need service. Thank you. JCF

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

Always a great experience at both quick lube and total service. Rueben is fantastic!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We really appreciate your review, James! Thank you again for your business!