Reviews
Write a review2017 Ford Escape Titanium
We found the exact car, color, and option we wanted at Crossroads Ford. Purchasing experience was excellent as was the agent(s) we dealt with. Very pleased with the attention we received and the process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Crossroads Ford of Cary
Very good experience. Service was professional and thorough.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're happy to hear that you were pleased with the service you received here at Crossroads Ford, Greg! We look forward to your next visit!
Oil change and NC State Inspection
Excellent customer service and waiting area. Friendly staff. I trust this dealer to be fair and honest.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Crossroads Ford Quick Lane
Had oil change, lube, and tire rotate and balance in the Quick Lane in Cary, NC. A comfortable place to wait, service done quickly, and good price!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Best Experience
The staff did everything they could to get the vehicle we wanted at a budget we could afford! No cheesy sales jargon, just honest and straight forward. We went to several dealerships in the area, but we will definitely buy are next care here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Quick lane
Went in for an inspection. Quick service and great customer service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our Staff works hard to go the extra-mile for our valued guests, Amy! We hope to be of service to you again! Take care!
Crossroads Ford
The repair was done much quicker than I expected and it was done right. The waiting area is comfortable and inviting. I was very happy with the experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are glad to have been of service to you, Robert! Don't hesitate to stop by if you need any more help.
Claiborne Woods
I had some issues with my buying experience and delivery of my truck however the company went above and beyond to make things right. I love my truck and would purchase from them again without hesitation or reservation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Positive Buying Experience
My buying experience was very positive. My salesman, Seth Hinton was very professional, knowledgeable, and with a straight forward approach that I appreciated.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Terry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
great job clean place
Just for an oil change. Liked not having appointment. Job done fast.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're more than glad to have been of service, James! We hope you'll consider us again in the future!