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2020 Ford Escape consumer reviews

$24,885–$26,385 MSRP range
side view of 2020 Escape Ford
(249 reviews)
84% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.6
  • Interior 4.5
  • Performance 4.4
  • Value 4.4
  • Exterior 4.6
  • Reliability 4.4
Explore the 2020 Ford Escape
Shop the 2020 Ford Escape

My last car?

At 83 years old, this may be the last car I will own, so that’s why I chose a Ford! This is my 3rd Ford Escape!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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2006 Escape Hybrid to 2020 Escape SE SPort Hybrid

My 2006 Escape Hybrid served me well, but parts became hard to find. Wife said, "It's time." We looked at the Honda CR-V, the Subaru Forester, and the Escape.All good cars. I couldn't make up my mind and decided to wait for the Escape Hybrid. I'm glad I did. It looks sharp. The seats are comfortable. The engine is quieter than the one in my 2006, though there is a low growl when you push it a bit. The acceleration is very good--exceeds my expectations. The controls are mostly well laid-out and easy to figure out and use. I love the instrumentation displays and the large Sync3 monitor. Plenty of safety features. The mpg is awesome. When I bought it, it had 28 miles. The estimated mileage to fillup was 309. I've driven it over 120 miles and my estimated mileage to fillup is over 325! I'm still learning the car's capabilities, but after one week, I give my new car 5 stars . It's really too soon to rate reliability, but I can't submit this review unless I rate all areas. Let's hope the good times last---recall I kept my 2006 hybrid until December 2019.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Love this car

This is my 3rd Escape, so obviously I like them, but the redesigned 2020 is amazing . I have the SEL, which has all the fun toys...moonroof, nav, Sirius XM, heated seats and steering wheel....perfect size for me too.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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2020 Ford Escape

Improvement from 2019 model-better safety features-blue tooth connectivity with sync fast & easy to use- larger rear cargo capacity- great ford seat with lumbar-my 101 year mother can get in & out

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Most advanced car I’ve owned!

I just enjoy all of the features. Automatic saved seat adjustments. All the safety features. Heated seats and steering wheel. Phone compatibility. Everything just runs great!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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It's great so far, I've just bought it.

Overall features met my needs, I liked the styling, performance and the dealer had a lot to do with it. Good,trustworthy dealers are hard to find.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Engine trouble after 5 months

This is my first Ford with such problems! It could just be the terrible service I received for having to replace the engine after only five months! Otherwise, the car itself is good.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 1.0
  • Value 2.0
  • Exterior 3.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Love all the safety features.

This car handles beautifully with better gas mileage than our 2017 Escape. All of the safety features such as the lane assist are very helpful. The car is very comfortable and the inside is very nicely detailed. Love how they redesigned the moon roof. Very roomy for the two of us.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Best Escape by far

Love the new Escape and redesign for 2020. The drive and handling are awesome. The safety features are wonderful and make for a safe ride. Wish everyone could have all the options this car has for safety. Absolutely love and very glad I went with this car. Fun to drive!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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