2020 Ford Explorer consumer reviews

I had a really great experience and drove away the same day with car I wanted. These guys really do everything they can to make the experience stress free and relaxing.

It is stylish and comfortable and gets great gas mileage. I have room for anything and everything I would want to carry. Have t missed out on anything!!

When working properly it is fun to drive and simply gorgeous outside. However with less than 4000 miles the rear camera fails more often than it works (known issue backorder), has lost power at freeway speeds, has an airbag malfunction, has a clunk under driver seat or front left suspension, has chrome peeling off interior switches and has a defective windshield. Did I mention at under 4000 miles? Very poor build for a $60,000 suv.

We are the first to own this 2020 Ford Explorer XLT that is Not Ford Motor Company. They reported one of the same issues I am having in Feb of 2020 they ran almost every code according to two dealerships I have taken it to. I have only had it two months and it has basically left me stranded twice. Try to start it and the lights flash (all lights headlights and brake lights) but doesn’t even attempt to turn over. The other issues I have is it constantly tells me the key is not in my car and it is and I am driving when it tells me this. My Apple Car Play comes on and goes over randomly as I drive....bought a very good cord and tried it in our other Ford it is not the cord. It makes noises over an hour after I shut it off and get out of it. Crazy!! Shopping for a new SUV

I love my explorer ST. It has a high class feel with many up grades. No issues with it at all. Previous owner took care of it.

First it was leaking oil. Then it started making a metal rubbing noise apon acceleration, and now it's giving me trouble in reverse. It doesn't want to move right away.

My wife and I absolutely love this SUV! We bought the Platinum model and we’re amazed at the amount of luxury and power that comes with this model. The V6 engine and the towing capacity were a necessity that not very many manufacturers are building these days. We love this vehicle!

These are company leased vehicles, I manage a small fleet of 4 Explorers. Recently traded over of the 2017s for a 2020, what a difference, comfort, fuel economy, power/acceleration, 10 speed transmission, REAR WHEEL DRIVE now.

This is my fifth Explorer. They just get better and better. I have seen some bad press on this car and i will say without hesitation this is a great car and the 2017 that I had was also a great car.

ok as a car but as an SUV its just not the way to go, great traction control, but the auto shut off makes it so sluggish, off the stop sign your always looking for a big gap in traffic. Turn off auto shut off and its not bad.