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2020 Mercedes-Benz C-Class

2020 Mercedes-Benz C-Class

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$41,400 — $55,950 MSRP
90
Photos
Sedan
4-5 Seats
24-28 MPG
(Combined)
Key specs of the base trim
 — 
Compare 1 trims

Overview

Is this the car for you?
(4.5) 8 reviews

The Good

  • Excellent cabin materials
  • Strong acceleration
  • Intuitive multimedia system
  • Well-executed folding backseat

The Bad

  • Somewhat numb steering
  • Low backseat cushion
2020 Mercedes-Benz C-Class exterior side view

What to Know

about the 2020 Mercedes-Benz C-Class
  • Sedan, coupe and convertible body styles
  • Choice of turbo four-cylinder, V-6 or V-8 engines
  • Nine-speed automatic transmissions
  • Rear- or all-wheel drive
  • Android Auto, Apple CarPlay standard

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2020 Mercedes-Benz C-Class Review

from the Cars.com expert editorial team

What Is the 2020 Mercedes-Benz C-Class?

The Mercedes-Benz C-Class compact luxury car is available as a sedan, coupe or convertible. The C300 is powered by a 255-horsepower, turbocharged 2.0-liter four-cylinder engine, while the AMG C 43 gets a 385-hp, twin-turbocharged 3.0-liter V-6. The high-performance AMG C 63 is powered by a twin-turbocharged 4.0-liter V-8 that makes 469 or 503 hp. All engines work with a nine-speed automatic transmission. Competitors include the BMW 3 Series, Audi A4 and Lexus IS.

What’s New on the 2020 Mercedes-Benz C-Class?

Blind spot warning, keyless access and a hands-free trunk lid are standard. The coupe and convertible also gain a Burmester premium stereo.  

What Features in the 2020 Mercedes-Benz C-Class Are Most Important?

Standard features include dual-zone automatic air conditioning, a 10.25-inch multimedia screen, and Apple CarPlay and Android Auto smartphone connectivity. Available features include a digital instrument panel, navigation, a head-up display, wireless charging, three-zone automatic air conditioning, leather upholstery, heated and ventilated front seats and a heated steering wheel. 

Standard active safety features include forward collision warning, automatic emergency braking and a driver-drowsiness monitor. Available features include adaptive cruise control with stop-and-go capability, automatic high-beam headlights, lane-keeping assist and rear cross-traffic alert. 

Should I Buy the 2020 Mercedes-Benz C-Class?

While the C-Class favors comfort over driving performance, it’s still a poised and powerful compact luxury car. Interior luxury is a highlight, as is the car’s multimedia system. We also like the range of available body styles and engines. We did notice, however, that the car’s backseat cushion is close to the floor, which may be uncomfortable for some passengers.

Consumer Reviews

What drivers are saying

4.5
8 reviews — Read All reviews
Exterior Styling
(4.9)
Performance
(5.0)
Interior Design
(5.0)
Comfort
(5.0)
Reliability
(4.6)
Value For The Money
(4.5)
(2.0)

Rattling time bomb

by Mercedes-Benz Driver from Catonsville, MD on September 14, 2020

Car rattles a lot. First time seal was used but failed. Needed part replaced. Lazy service advisor, technician, and service manager lack good communication skills with each other and customers . Read full review

(5.0)

Love my new Mercedes Benz

by vll from Birmingham Alabama on September 2, 2020

The car is the right size for me. I feel comfortable driving it. I have good vision all around and love the park assist feature. I like the car because it is not complicated. Read full review

Safety

Recalls and crash tests

Recalls

The 2020 Mercedes-Benz C-Class currently has 2 recalls


Crash and Rollover Test Ratings

Based on 2020 Mercedes-Benz C-Class Base

IIHS rates vehicles good, acceptable, marginal, or poor.

Child Seat Anchors (Latch)

Ease of Use
good

Crash Avoidance and Mitigation

Front Crash Prevention
superior

Head Restraints and Seats

Dynamic Rating
good
Overall Rear
good
Seat Head/Restraint Geometry
good

Headlights

Overall Rating
good

Moderate overlap front

Chest
good
Head/Neck
good
Left Leg/Foot
good
Overall Front
good
Restraints
good
Right Leg/Foot
good
Structure/safety cage
good

Other

Roof Strength
good

Side

Driver Head Protection
good
Driver Head and Neck
good
Driver Pelvis/Leg
good
Driver Torso
good
Overall Side
good
Rear Passenger Head Protection
good
Rear Passenger Head and Neck
good
Rear Passenger Pelvis/Leg
good
Rear Passenger Torso
good
Structure/safety cage
good

Small Overlap Front - Driver Side

Chest
good
Head/Neck
good
Hip/Thigh
good
Lower Leg/Foot
good
Overall Evaluation
good
Restraints and Dummy Kinematics
acceptable
Structure and Safety Cage
good

Small Overlap Front - Passenger Side

Overall Evaluation
good
Structure and Safety Cage
good

Small Overlap Front - Passenger Side - Driver Injury Measures

Chest
good
Head/Neck
good
Hip/Thigh
good
Lower Leg/Foot
good
Restraints and Dummy Kinematics
good

Small Overlap Front - Passenger Side - Passenger Injury Measures

Chest
good
Head/Neck
good
Hip/Thigh
good
Lower Leg/Foot
good
Restraints and Dummy Kinematics
good
Insurance Institute for Highway Safety (IIHS) is a nonprofit research and communications organization funded by auto insurers.

Warranty

New car and certified pre-owned programs by Mercedes-Benz

New Car Program Benefits

  • Bumper-to-Bumper

    48 months / 50,000 miles

  • Powertrain

    48 months / 50,000 miles

  • Roadside Assistance

    48 months / 50,000 miles

Latest 2020 C-Class Stories

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Cars.com Car Seat Check

Certified child passenger safety technicians conduct hands-on tests of a car’s Latch system and check the vehicle’s ability to accommodate different types of car seats. The C-Class received the following grades on a scale of A-F.*
* This score may not apply to all trims, especially for vehicles with multiple body styles that affect the space and design of the seating.

Warranty FAQs

What is a Bumper-to-Bumper warranty?

Often called a basic warranty or new-vehicle warranty, a bumper-to-bumper policy covers components like air conditioning, audio systems, vehicle sensors, fuel systems and major electrical components. Most policies exclude regular maintenance like fluid top offs and oil changes, but a few brands have separate free-maintenance provisions, and those that do offer them is slowly rising. Bumper-to-bumper warranties typically expire faster than powertrain warranties.

What is a Powertrain warranty?

Don't be misled a 10-year or 100,000-mile powertrain warranty doesn't promise a decade of free repairs for your car. It typically covers just the engine and transmission, along with any other moving parts that lead to the wheels, like the driveshaft and constant velocity joints. Some automakers also bundle seat belts and airbags into their powertrain warranties. With a few exceptions, powertrain warranties don't cover regular maintenance like engine tuneups and tire rotations.

What is included in Roadside Assistance?

Some automakers include roadside assistance with their bumper-to-bumper or powertrain warranties, while others have separate policies. These programs cover anything from flat-tire changes and locksmith services to jump-starts and towing. Few reimburse incidental costs like motel rooms (if you have to wait for repairs).

What other services could be included in a warranty?

Some automakers include free scheduled maintenance for items such as oil changes, air filters and tire rotations. Some include consumables including brake pads and windshield wipers; others do not. They are typically for the first couple of years of ownership of a new car.

What does CPO mean?

A certified pre-owned or CPO car has been inspected to meet minimum quality standards and typically includes some type of warranty. While dealers and third parties certify cars, the gold standard is an automaker-certified vehicle that provides a factory-backed warranty, often extending the original coverage. Vehicles must be in excellent condition and have low miles and wear to be certified, which is why off-lease vehicles feed many CPO programs.

See also the latest CPO incentives by automaker

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*MSRP and Invoice prices displayed are for educational purposes only, do not reflect the actual selling price of a particular vehicle, and do not include applicable gas taxes or destination charges.