2020 Mercedes-Benz C-Class consumer reviews

$41,400 starting MSRP
side view of 2020 C-Class Mercedes-Benz
78% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.8
  • Interior design 4.8
  • Performance 4.8
  • Value for the money 4.2
  • Exterior styling 4.7
  • Reliability 4.2
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Very comfortable ride.

This is a very comfortable car and all the features it offers, ie navigation, audio, etc have easy to use controls. Stylish and luxurious ride at an affordable price. Decent gas mileage to boot.


I must rely on my phone in order to get me places

The Navigation system in my Mercedes is something to be desired. It was not explained properly to me when purchasing this vehicle. I guess I should have invested the extra $500 in order to get a navigation system that works. Also My Mercedes 2020 does not have a touchscreen which I was disappointed to find out. This car was purchased brand new also.Many times I have wanted to use my navigation system and was unable to do so. I must rely on my phone in order to get me places I need to be, people with cheaper cars have better navigation systems than I have in my Mercedes. Truly disappointed.


The best car and best dealership

I absolutely love my 2020 C300. Its so sporty and fun to drive. I mostly work from home but will make any excuse to get out and drive. I recommend Scott Capri and Mercedes Benz of Buckhead


Least dependable

One key did not function, took two weeks in shop to figure out the problem. I had the car for one week, then two weeks in shop. So , maybe now I can enjoy the vehicle.


worst experience

this car sucks. i will never buy this car again i thought it would be nice to drive a luxury car nut i was wrong


Best car I’ve own so far

This car met all the needs I had and and it’s super fun to drive and very comfortable, overall is a great car for the money.


Rattling time bomb

Car rattles a lot. First time seal was used but failed. Needed part replaced. Lazy service advisor, technician, and service manager lack good communication skills with each other and customers .


Love my new Mercedes Benz

The car is the right size for me. I feel comfortable driving it. I have good vision all around and love the park assist feature. I like the car because it is not complicated.


Mercedes Benz is smooth drive.

Love the acceleration and look. Setting up the radio requires some tenacity. Safety features make interstate driving easy plus enough room in trunk for golf clubs. Haven’t had car long enough to rate it’s reliablity.


My third Mercedes each one gets better

Love it . Everything I expect from a Mercedes . World class car. It has a smooth and comfortable drive. The technology and safety feature are a real selling point.