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2020 Mercedes-Benz C-Class consumer reviews

$41,400 starting MSRP
side view of 2020 C-Class Mercedes-Benz
(17 reviews)
76% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.7
  • Interior 4.8
  • Performance 4.8
  • Value 4.2
  • Exterior 4.6
  • Reliability 4.2
Explore the 2020 Mercedes-Benz C-Class
Shop the 2020 Mercedes-Benz C-Class

Great Luxury Reliable Sports Car

Absolutely love it, loaded with features including self parking. Sports car with different drive modes and yet luxury comfortable. So far not a single issue, very reliable. Highly recommend.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
7 people out of 8 found this review helpful. Did you?
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Love to Drive

I love driving this car!! It handles and performs amazing. The interior is beautiful and the sound system is excellent. I get excited every time I drive.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
4 people out of 4 found this review helpful. Did you?
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NOT BAD, BUT THEN NOT GREAT EITHER

The navigation system is fussy and inaccurate, and the paint is poor for an expensive car like this. I'm concerned about future cost of repairs. The car has good performance and gas mileage and the interior is very nice.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 4.0
  • Performance 4.0
  • Value 3.0
  • Exterior 3.0
  • Reliability 3.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
8 people out of 11 found this review helpful. Did you?
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Very comfortable ride.

This is a very comfortable car and all the features it offers, ie navigation, audio, etc have easy to use controls. Stylish and luxurious ride at an affordable price. Decent gas mileage to boot.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
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I must rely on my phone in order to get me places

The Navigation system in my Mercedes is something to be desired. It was not explained properly to me when purchasing this vehicle. I guess I should have invested the extra $500 in order to get a navigation system that works. Also My Mercedes 2020 does not have a touchscreen which I was disappointed to find out. This car was purchased brand new also.Many times I have wanted to use my navigation system and was unable to do so. I must rely on my phone in order to get me places I need to be, people with cheaper cars have better navigation systems than I have in my Mercedes. Truly disappointed.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does not recommend this car
7 people out of 10 found this review helpful. Did you?
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The best car and best dealership

I absolutely love my 2020 C300. Its so sporty and fun to drive. I mostly work from home but will make any excuse to get out and drive. I recommend Scott Capri and Mercedes Benz of Buckhead

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
2 people out of 2 found this review helpful. Did you?
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Least dependable

One key did not function, took two weeks in shop to figure out the problem. I had the car for one week, then two weeks in shop. So , maybe now I can enjoy the vehicle.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 3.0
  • Exterior 4.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
1 person out of 1 found this review helpful. Did you?
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worst experience

this car sucks. i will never buy this car again i thought it would be nice to drive a luxury car nut i was wrong

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 3.0
  • Performance 3.0
  • Value 3.0
  • Exterior 3.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
7 people out of 11 found this review helpful. Did you?
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Best car I’ve own so far

This car met all the needs I had and and it’s super fun to drive and very comfortable, overall is a great car for the money.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
2 people out of 3 found this review helpful. Did you?
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Rattling time bomb

Car rattles a lot. First time seal was used but failed. Needed part replaced. Lazy service advisor, technician, and service manager lack good communication skills with each other and customers .

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 2.0
  • Exterior 5.0
  • Reliability 3.0
  • Purchased a New car
  • Used for Having fun
  • Does not recommend this car
2 people out of 3 found this review helpful. Did you?
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