Used 2020 Audi Q5 for Sale in Cockeysville, MD

The Q5 I purchased sold it-love it! Rodney was my salesman- very polite, professional and extremely knowledgeable. He pays attention to detail. His concern/goal was not only to make sure I was completely satisfied with my purchase but to provide me with an ultimate driving experience (test drive) so that I was able to get the maximum benefit of how well the Q5 performs, while familiarizing me with every detail/feature of the vehicle. Rodney made you feel like you had your very own personal concierge for car washes, services or any concerns you may have in reference to your vehicle. My time was limited there because he called a day earlier for the information needed to make the process smooth and quick. I highly recommend Rodney if you are looking to purchase an Audi. The other 2 managers I dealt with there were professional and helpful.

My husband and I had the recent experience of interacting with the team at Audi Owings Mills. It was a terrific experience from start to finish. The team is very knowledgeable, patient, and thorough. Our Audi Brand Specialist James "Jim" Coffin was a pleasure to work with during this overwhelming time. He is passionate about the Audi brand and spent a good deal of time with us answering a lot of questions. The professionalism and charm equally extends to the ownership, Michael Wanner, and Robert Williams. All were attentive to our needs and we never felt rushed during the process. Beautiful, beautiful space with a convenient location. This dealership understands the value of customer service!

We were buying a car for my daughter to replace the one that was totaled when she was rear-ended. Of course the insurance company did not give her enough money to replace her car, so we were shopping under a lot of stress. The first contact from the Audi dealership was with Julian Thornton. He could not have been any more pleasant and helpful. Even his texts back and forth were friendly. He guided me through a very nice test ride off of the crazy-busy road the dealership was located on. It gave me the chance to pay attention to the car instead of all the traffic. He answered any questions I had and found the answers to any he was unsure about. The manager came over and introduced himself. He was also able to answer a few more questions I had. We were buying a used Toyota Prius from an Audi dealership which felt a little silly to us, but we might as well been buying a brand new Audi for all the attention and care they gave us. The dealership was immaculate, as was the car, so I came back with my daughter the following day. Julian was busy with another customer, so he introduced us to James Coffin who would work with us. I was a little disappointed that we would not be able to work with Julian, but James was every bit as pleasant and helpful as Julian. He took my daughter for a nice test-ride, again, on the calmer side roads behind the busy road the dealership was on. Everything went well, so I told her to choose between the Prius we had seen earlier in the week, and the one she just test drove. The bottom line is the deciding factor was that we both felt better giving our money to a dealership that was so helpful, friendly, and pressure free. If I can ever afford an Audi, there will be no question as to where I shop. The only issue I have is that there was no flexibility on the price. We are so strapped for cash, that it would have been incredibly helpful if we could have gotten the price down a bit.

The Q5 I purchased sold it-love it! Rodney was my salesman- very polite, professional and extremely knowledgeable. He pays attention to detail. His concern/goal was not only to make sure I was completely satisfied with my purchase but to provide me with an ultimate driving experience (test drive) so that I was able to get the maximum benefit of how well the Q5 performs, while familiarizing me with every detail/feature of the vehicle. Rodney made you feel like you had your very own personal concierge for car washes, services or any concerns you may have in reference to your vehicle. My time was limited there because he called a day earlier for the information needed to make the process smooth and quick. I highly recommend Rodney if you are looking to purchase an Audi. The other 2 managers I dealt with there were professional and helpful.

Good so far. For a 4 cylinder it can generate a good bit of power when needed. My only complaint so far is that it has minimal storage. The console compartment is small and cannot be accessed unless the cup holder of cups is emptied!

Ultimately satisfied. Walked in with the intention of getting my car serviced for a standard service. Mr. Cappuchi was able to adequately secure my information in a timely manner and provide myself with an estimated time frame of completion (2 hours). Great to know that the time frame was accurate/precise as it was completed in just 5 minutes less than the estimated 120 minutes. Only improvement would be to inform the customer of what the paperwork is that they are signing; not having them have to ask. Disappointed I could not get a 'loaner car' as I did not know I needed an appointment for such. The other location failed to inform me of such....but a learning process non-the-less..

Quality car with amazing amount of technology. My insurance went down compared with a 2011 Buick! Quite economical too on gas. Recommend it for a family, safe transporting children.

My husband and I had the recent experience of interacting with the team at Audi Owings Mills. It was a terrific experience from start to finish. The team is very knowledgeable, patient, and thorough. Our Audi Brand Specialist James "Jim" Coffin was a pleasure to work with during this overwhelming time. He is passionate about the Audi brand and spent a good deal of time with us answering a lot of questions. The professionalism and charm equally extends to the ownership, Michael Wanner, and Robert Williams. All were attentive to our needs and we never felt rushed during the process. Beautiful, beautiful space with a convenient location. This dealership understands the value of customer service!

Great SUV with lots of great features. Smooth drive and settles well on the road. If you are looking for a luxurious and well performing SUV, the Audi Q5 is it.

I was very pleased with the service provided my service adviser - Dominic Cappucci- at Hunt Valley Audi. Since owning my A5 Cabrio, it was losing about a quart of oil in between service visits. My dealer always provided complimentary top-offs, which were greatly appreciated. However, until Dominic recently served as my adviser, I was unaware that my make/model was the subject of a class action suit, the settlement of which provided for a free investigation and repair of a potential cause for my loss of oil. For some reason, I never received notification of that circumstance and ran the risk of falling outside the time period by which the subject warranty work would have been offered. Why this was never brought to my attention by service advisers who worked for the dealerships past ownership is another matter. Regardless, Dominic was completely familiar with the technical issues and promptly began the process of effecting preemptive parts replacements and will monitor my oil consumption to determine if the provided warranty work addressed the problem or further service is indicated. Thank you Dominic!

Before I test drove and decided to get the Q5 I would see them on the road and thought what a great looking SUV. I also did my homework and studied up on them and compared to other SUV's that were similar. I have driven the Q5 for 3 weeks now and so far it has been great. I think the interior and exterior look great. The SUV handles well and has great power for a 4 cylinder @ 248 hp. My only complaint would be the infotainment system. I do not like the screen sitting on the dash like a flat screen TV, nor do I like having to use knobs to control everything. I wish everything was touchscreen like my Hyundai Tucson was. Seems some of the German manufacturers are behind the curve on infotainment technology.

We were buying a car for my daughter to replace the one that was totaled when she was rear-ended. Of course the insurance company did not give her enough money to replace her car, so we were shopping under a lot of stress. The first contact from the Audi dealership was with Julian Thornton. He could not have been any more pleasant and helpful. Even his texts back and forth were friendly. He guided me through a very nice test ride off of the crazy-busy road the dealership was located on. It gave me the chance to pay attention to the car instead of all the traffic. He answered any questions I had and found the answers to any he was unsure about. The manager came over and introduced himself. He was also able to answer a few more questions I had. We were buying a used Toyota Prius from an Audi dealership which felt a little silly to us, but we might as well been buying a brand new Audi for all the attention and care they gave us. The dealership was immaculate, as was the car, so I came back with my daughter the following day. Julian was busy with another customer, so he introduced us to James Coffin who would work with us. I was a little disappointed that we would not be able to work with Julian, but James was every bit as pleasant and helpful as Julian. He took my daughter for a nice test-ride, again, on the calmer side roads behind the busy road the dealership was on. Everything went well, so I told her to choose between the Prius we had seen earlier in the week, and the one she just test drove. The bottom line is the deciding factor was that we both felt better giving our money to a dealership that was so helpful, friendly, and pressure free. If I can ever afford an Audi, there will be no question as to where I shop. The only issue I have is that there was no flexibility on the price. We are so strapped for cash, that it would have been incredibly helpful if we could have gotten the price down a bit.

My wife and I bought a 2018 Audi Q 5 from Audi Owings Mills and had a great experience with Audi Brand Specialist DuBois Kelly. He was very helpful and sensitive to our needs as clients. A very good car purchase experience.

My husband and I of 19 years were having credit issues at the time we were looking to replace a car in which was totaled in the state of Texas horrible drivers. Thank God we survived. But after this it was difficult to get financing for the car we were looking to replace which was a Mercedes 550 Ml. In any case no dealer in Texas could help us. As big as texas is ! Lol! Bigger but not better. Because. We came home to our birth state of Maryland I went on line and found a beautiful car Mercedes S 550 2012. Which was better , way better than what we had lost. So I'm thinking your dreaming. Well I went on Cars guru and 𝑰𝒎𝒎𝒆𝒅𝒊𝒂𝒕𝒆𝒍𝒚 found Exclusive Motor Cars. Within minutes I received a call from Mr. Eric Harrell . He was so professional , kind soft spoken and I fell in love. But I was thinking in the back of my mind this deal will never get done. And I almost was scared to apply. But Mr. Eric said let's try. And all I can say is. This man is the best person in the sales industry I have ever met. And we have owned over 1O or more cars. But this time it was an experience. Like a Dream Come True" Literally.!!! Mr. Harrell and his finance team worked so hard on our deal. That I felt like they were my family going above and beyond to help my family of 4. My husband and son and daughter. 12 and 14 year old stated to me and my husband that the people at the dealership seemed like family. And that they really liked them. I was told that children can spot a bad person in a room. There was not one. Instead of feeling like a sale it felt like we were being helped to better our lives with having a car that we desperately needed and was use to driving this make. And wanted to stick with it cause it served us well in the past after owning 3 of them. The service is nothing less than impeccable. Well Mr. Harrell was there for us throughout this whole ordeal he was so uplifting and confident. But I was thinking we are fighting a losing battle. WOW! Was I wrong this dealership worked a miracle nothing less. And got us not just a car but the car we dreamed. I was in tears. All I can say is that. I am very very skeptical with everything and from start to finish this dealership worked to get us an Approval. That we were more than surprised they could get at a decent rate. Wow! And they went above I mean way above to help us. I owe them my heart , loyalty , trust and forever customer! I felt at the end of this whole ordeal I wish I could have given them all something for all they had done. They even prayed with us. Now this is unbelievable! But it's True. We were blessed to find Mr. Eric Harrell and Exclusive Motor Cars. They are to me and I'm very hard to please. Believe me. The best Dealership in Maryland. To me in the World. Because I've been to other states. And can testify! Please if you really really want to have the best car buying experience with the dealership that treats you soooo personal like family. And get you a beautiful car that turn heads. And excellent selection of cars. Don't waste your time with any other Go to Mr. Eric Harrell at Exclusive Motors on liberty rd. In Maryland. And you will be Blown away by what they can do. Expect the unexpected as we never I mean never would have gotten the car of our dreams or any car for that matter with our situation without Mr. Harrell Mr. Harrell and his team at Exclusive Motors. Liberty rd. Sincerely , Mr. And Mrs. Keith L Myers sr. Keith JR. , Keelyn and Sharawn the Mrs. The Best Hands Down / unbelievable

The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

The car meets all my needs from a function standpoint plus it is fun to drive. It has great acceleration and body roll its negligible. Gas mileage is as advertised, which is exemplary for a car with this kind of performance. I was hesitant in buying a four cylinder engine in a vehicle of this size and weight, but the performance is so much better than the six cylinder I had in the Lexus RX350 that I had right before this car. One major plus for the Audi is it always seems to be in the right gear for accelerating from a start or on the highway. There is no lag in waiting for the transmission to shift or for the turbo to kick in. Plus there are so many ways to set the way the car for shifting, steering feedback and suspension that it is nearly impossible not to find the right setting for any given situation. Functionally, there is plenty of room for four full-sized people and luggage, boxes, golf clubs or whatever else you want to throw in the back. The only minus that I have noted so far is the lack of interior storage for small items. The glovebox is plenty big, but the console has very limited storage capacity and the doors do not have a very functional bins for storing anything larger than a sunglass case. The bin in the console is always open and the design needs some more thought. My car has the upgraded stereo, which eats up space under the floor in the rear hatch area.

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

This car met all of my needs and feels very luxurious to drive. I wish there was more storage room in the console and the drink holders are awkward with the console tray.

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

I really like how this vehicle drives so well, very smooth, responsive, and extremely comfortable drive. The exterior and exterior of the Q5 is beautiful. I do wish it had the touchscreen option however in this SUV with its infotainment system I don’t miss that option too much. The panoramic sunroof is a great feature. I definitely would recommend this vehicle to others.

Jess, (The best Service Advisor ever!) Thank you for the awesome customer service and especially for applying a discount to the service bill. It does make a difference to me and you have earned my loyalty as a customer and my respect by being an honorable man. Replacing a water pump in an A6 at a fair price! A concept other Dealers seem to avoid! Audi Owings Mills is lucky to have someone like you representing them. Keep up the great work! Thank you again!