Used Audi Q5 for Sale in Cockeysville, MD

Ultimately satisfied. Walked in with the intention of getting my car serviced for a standard service. Mr. Cappuchi was able to adequately secure my information in a timely manner and provide myself with an estimated time frame of completion (2 hours). Great to know that the time frame was accurate/precise as it was completed in just 5 minutes less than the estimated 120 minutes. Only improvement would be to inform the customer of what the paperwork is that they are signing; not having them have to ask. Disappointed I could not get a 'loaner car' as I did not know I needed an appointment for such. The other location failed to inform me of such....but a learning process non-the-less..

I was very pleased with the service provided my service adviser - Dominic Cappucci- at Hunt Valley Audi. Since owning my A5 Cabrio, it was losing about a quart of oil in between service visits. My dealer always provided complimentary top-offs, which were greatly appreciated. However, until Dominic recently served as my adviser, I was unaware that my make/model was the subject of a class action suit, the settlement of which provided for a free investigation and repair of a potential cause for my loss of oil. For some reason, I never received notification of that circumstance and ran the risk of falling outside the time period by which the subject warranty work would have been offered. Why this was never brought to my attention by service advisers who worked for the dealerships past ownership is another matter. Regardless, Dominic was completely familiar with the technical issues and promptly began the process of effecting preemptive parts replacements and will monitor my oil consumption to determine if the provided warranty work addressed the problem or further service is indicated. Thank you Dominic!

I have never had a bad experience with the customer service department! And this last visit was as great as all my prior visits. Matt greeted me with a smile and proceeded to check me in for service very quickly. I was given a loaner vehicle and was on my way in no more than 10 minutes! Matt was extremely friendly and courteous and explained in detail the problem with my vehicle. Thank you!

The Q5 I purchased sold it-love it! Rodney was my salesman- very polite, professional and extremely knowledgeable. He pays attention to detail. His concern/goal was not only to make sure I was completely satisfied with my purchase but to provide me with an ultimate driving experience (test drive) so that I was able to get the maximum benefit of how well the Q5 performs, while familiarizing me with every detail/feature of the vehicle. Rodney made you feel like you had your very own personal concierge for car washes, services or any concerns you may have in reference to your vehicle. My time was limited there because he called a day earlier for the information needed to make the process smooth and quick. I highly recommend Rodney if you are looking to purchase an Audi. The other 2 managers I dealt with there were professional and helpful.

The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.

Communicated with Gemma via email, describing Lexus that interested me and the vehicle I intended to trade-in. At all times, Gemma was professional and courteous and her ability to get a reasonable deal attracted me to visit Len Stoler Lexus. While at the dealership, Anthony was my contact and he provided all the necessary information to close the deal on the car. Again, my wife and I were treated very respectfully and at no time was there any pressure to move forward with purchasing if we did not feel comfortable. And finally, Travis had all the financial documents in order and streamlined the paperwork process. Overall, the Lexus NX was delivered a clean, prodessional manner. Len Stoler even had a technology associate assist us in understanding all the new gadgets and electronics of the Lexus. We would certainly purchase another Lexus from Len Stoler Lexus and recommend them to anyone considering a new vehicle.

Great drivers car ! You feel the road. Good on gas and very comfortable, and made with the German quality you would expect. Will buy another, or a q7

My husband and I had the recent experience of interacting with the team at Audi Owings Mills. It was a terrific experience from start to finish. The team is very knowledgeable, patient, and thorough. Our Audi Brand Specialist James "Jim" Coffin was a pleasure to work with during this overwhelming time. He is passionate about the Audi brand and spent a good deal of time with us answering a lot of questions. The professionalism and charm equally extends to the ownership, Michael Wanner, and Robert Williams. All were attentive to our needs and we never felt rushed during the process. Beautiful, beautiful space with a convenient location. This dealership understands the value of customer service!

Perfect luxury vehicle!!! This SUV is the smoothest riding vehicle I have ever driven. It has everything I wanted except a heated steering wheel!! Lol.

My Representative - Mr. Woody was on the money $$$$. Exceptionally knowledgeable about the product(s) being purchased. He was direct and on on point about the realistic structure of the contractual institution as well as being concerned about my DREAM car. I am well please with my CHEVY TRAX 2017. My experience at the Heritage through the representation of Mr. Woody's customer service, beginning at the parking lot, to the front door, to the office, to the hand held walk through and out the door...was well worth my purchase. Every question was answered and telephone call returned. I did not leave the dealership in wonder or with questions. LOVELY LOVELY LOVELY!!!!!

This car met all my needs. Will recommend to friends and family. I was looking for a good family car and Audi meet my expectations.

I would have NEVER thought to go to a "place like that" (non franchised car lot) I was accustomed to buying from large franchised car lots; nonetheless, I called my mechanic and was sure bring him with me to the lot because I was skeptical. I was pre-approved through my bank and through the bank app (auto navigator-capital one bank) you could speficially search for the make and model of the car you were interested in...Auto Leader had an Acura TL I was interested in. I called, asked them a few general questions, told them what time I was coming, and mentioned the car I wanted to see. As soon as I arrived there, the gentlemen I spoke with on the phone remembered me and had the car ready for me to test drive. My mechanic said the car was in emaculate shape, was under original warranty and I should buy it (it had 18 k original miles). After the test drive, we began to fill out my paperwork and within an hour I walked out with my car. They detailed and put gas in the car (gave me a lil more gas than they should have). I had an awesome experience. Even the finance guy was cool. I never felt so satisfied with a car purchase!

NEXT STEP AUTO SALES is the place- ask for Steve! Car runs smooth, interior spotless like new-new tires. This used Audi Q5 met all of needs-has very spacious trunk.

We were buying a car for my daughter to replace the one that was totaled when she was rear-ended. Of course the insurance company did not give her enough money to replace her car, so we were shopping under a lot of stress. The first contact from the Audi dealership was with Julian Thornton. He could not have been any more pleasant and helpful. Even his texts back and forth were friendly. He guided me through a very nice test ride off of the crazy-busy road the dealership was located on. It gave me the chance to pay attention to the car instead of all the traffic. He answered any questions I had and found the answers to any he was unsure about. The manager came over and introduced himself. He was also able to answer a few more questions I had. We were buying a used Toyota Prius from an Audi dealership which felt a little silly to us, but we might as well been buying a brand new Audi for all the attention and care they gave us. The dealership was immaculate, as was the car, so I came back with my daughter the following day. Julian was busy with another customer, so he introduced us to James Coffin who would work with us. I was a little disappointed that we would not be able to work with Julian, but James was every bit as pleasant and helpful as Julian. He took my daughter for a nice test-ride, again, on the calmer side roads behind the busy road the dealership was on. Everything went well, so I told her to choose between the Prius we had seen earlier in the week, and the one she just test drove. The bottom line is the deciding factor was that we both felt better giving our money to a dealership that was so helpful, friendly, and pressure free. If I can ever afford an Audi, there will be no question as to where I shop. The only issue I have is that there was no flexibility on the price. We are so strapped for cash, that it would have been incredibly helpful if we could have gotten the price down a bit.

Good so far. For a 4 cylinder it can generate a good bit of power when needed. My only complaint so far is that it has minimal storage. The console compartment is small and cannot be accessed unless the cup holder of cups is emptied!

My wife and I bought a 2018 Audi Q 5 from Audi Owings Mills and had a great experience with Audi Brand Specialist DuBois Kelly. He was very helpful and sensitive to our needs as clients. A very good car purchase experience.

We lost two vehicles to Hurricane Erma in 2017, a F-150 and an Audi A4. In need of a new vehicle we opted for a Certified 2016 Audi Q5 Premium Plus. The performance is not as good as the A4, but the Q5 is more useful, since we have only one vehicle instead of two. The Q5 had 23000 miles, and came with 6 yr 100,000 mi extended warranty. We have had for over a year and all is well we have no problems, save for the 35,000 mi service and 2 recall repairs.

So i was looking for a pre-owned VW Golf R, and i called around and when i called Heritage Preowned in Parkville i was greeted by Mr. Michael Lanci, and he said we dont have any but let me search come to find out they just recieved 1 in on trade it hadnt even been put in the system yet, i had to see this car! It had super low miles, Was kept very clean by previous owner, and the price was right! i mean comparable 2015/2016 Golf R???s with a few thousand more miles was even 2-3K more, they were at the bottom of the KBB and Truecar Value, they were awesome and had the Sales manager Mr. Woody Batts contact me immedietly and we spoke about the car, and literally within 3 days i was there for a test drive, and then the negotiations came, and they were very fair, i traded in a 09 Civic Si, which Carmax usually gives the best prices was quoted 4K with a check engine light on, they came back said we can give you 3,500 i said well if you can match this trade in value its a deal, within less than 5 minutes my demand was met, then to finalize the deal because i wanted the car (CPO) which is $1,400 they worked with me and got 33% off of that, and doing so the car had 4 brand new tires and brake pads put on, this car is beautiful i am so so happy and they were a pleasure to deal with i would not hesitate to send anyone their way, my dad even purchased his brand new Dodge Ram 2500 from them said great things as well! Mike and Woody are stand up guys and worked with me, and we made it happen and im extremly happy with my purchase, they are even getting me a free bottle of some Tornado Red touch up paint for a little chip from road hazards so i can make her looking new again, I highly highly reccomend you give them a call and they will make you feel at home! Look forward to dealing with you guys in the future well worth the drive! Brian

Quality car with amazing amount of technology. My insurance went down compared with a 2011 Buick! Quite economical too on gas. Recommend it for a family, safe transporting children.

This week I returned to Carbiz to purchase a used vehicle. The vehicle I bought back in 2010 was no longer suiting my needs and I felt it was time for an upgrade. First off, the vehicle I had purchased 5 1/2 years ago from them performed way beyond my expectations. The vehicle I purchased was an '03 Nissan 350z. I was skeptical at first purchasing a used sports car from someone I didn't know. I didn't know anything about the history of the car, how it was used, how it was maintained, and literally in the dark about it. Carbiz eased my fears and I went ahead and purchased it. Well I can say now that I have no regrets buying the Z from Carbiz. Skip to 2016! I was looking to replace my car with something newer. After a week or so of shopping online for a new car, I remembered the great experience I had at Carbiz a few years back. So I returned to Carbiz.com to see what they had in stock. I can tell you I wasn't surprised to see they still maintain a large inventory of great new cars. Superb selection is more fitting! I decided to pay them a visit. As soon as I pulled onto their lot, I was surrounded by a large number of awesome cars! The selection of vehicles is diverse. From the everyday car to the elite. Whatever you are looking for, more than likely they have it. I had my mind set on purchasing another Nissan. Didn't take me long to find the exact car I had in mind. I met Carbiz salesman Fred Alston and we discussed the different Nissans on the lot. Once I saw the white 2013 Nissan Maxima, I knew I needed to know more about the car. Fred was very friendly and knowledgeable about the car itself. Didn't take long for me to decide to take a test drive. This car looked brand new even though it was 4 years old and had 34K+ miles on it. I was sold on the vehicle half way into the test drive. Once back into the dealership Fred started the paperwork. I had all the answers I needed about the history of the vehicle itself, as well as the credit approval within 15 minutes! (Thanks again Fred!). After the preliminary paperwork was started I was handed off to Myron Boyd for the processing of the paperwork. Myron had all the answers to any question I had asked. After a few signatures I was the proud owner of my new-used car! I returned to the dealership the next day with a few more questions and met Brian Schriver, the Sales manager. Everyone I met at Carbiz made me feel like I was part of the "family". Another great experience at CARBIZ!!! I was impressed the first time, and the second time was even better! You can't go wrong here. I would not hesitate to return in the future. It's obvious they go to great lengths to bring top notch used cars to one location. The entire staff is very knowledgeable and a pleasure to deal with. Their is definitely something for everyone here. Make Carbiz your first choice when looking for that special vehicle you have in mind.

The 2016/2017 models were the bulk of my test driving. Ended up buying the 2016 Q5 2.0 Premium Plus with ~25k miles on it. Handled like a dream, technology package is great, and gets pretty good mileage. Certified Pre-Owned is the way to go as you can get original warranty as well as the comfort knowing that the car has undergone all of the relevant inspections. Overall great car with good price and resale value.

This dealership has NO competition as far as im concerned. Everyone here treated me with respect and dignity. I have never experienced such respect from every individual at one place. I have become accustomed to receiving a certain amount of service depending on my level of income, credit, or the purchase amount of the product i was buying. Here EVERYONE will treat you with respect regardless of your situation and that is something that is sorely missing in our society. They were able to get me in the vehicle that I wanted with a bankruptcy on my credit. If you want empty promises and sales pitches, go elsewhere. But if you are looking for a dependable vehicle from a straightforward, honest establishment, this is the ONLY place to go to.

Great vehicle, great value, great appearance. Just got back from a trip to the mountains, my Q5 performed beautifully. Can't wait to take another trip.

I and my wife went to L F Autos on 5/01. to look over a 2011 Audi Q5. Ment and talk with Nick as we waited for the vehicle to be brought back from there storage garage. I ask for a few minutes for my wife to familiarize her self with the vehicle before the test drive. After that Nick put the tag in the rear window, and said take as long as you for the test drive, I said Huh ! Oh, ok. We drove around for about a half hour, got back to LF lot. I need more cash to complete the sale, Nick said we take money orders. Got the money orders and then back to DE with the Q5. A Great buy from a easy to deal with dealer whom took care of us!!!

Love this car. Sporty and smooth. Ride is great with power and off road capabilities when I need it. Looking forward to going off road and towing.

My husband and I of 19 years were having credit issues at the time we were looking to replace a car in which was totaled in the state of Texas horrible drivers. Thank God we survived. But after this it was difficult to get financing for the car we were looking to replace which was a Mercedes 550 Ml. In any case no dealer in Texas could help us. As big as texas is ! Lol! Bigger but not better. Because. We came home to our birth state of Maryland I went on line and found a beautiful car Mercedes S 550 2012. Which was better , way better than what we had lost. So I'm thinking your dreaming. Well I went on Cars guru and 𝑰𝒎𝒎𝒆𝒅𝒊𝒂𝒕𝒆𝒍𝒚 found Exclusive Motor Cars. Within minutes I received a call from Mr. Eric Harrell . He was so professional , kind soft spoken and I fell in love. But I was thinking in the back of my mind this deal will never get done. And I almost was scared to apply. But Mr. Eric said let's try. And all I can say is. This man is the best person in the sales industry I have ever met. And we have owned over 1O or more cars. But this time it was an experience. Like a Dream Come True" Literally.!!! Mr. Harrell and his finance team worked so hard on our deal. That I felt like they were my family going above and beyond to help my family of 4. My husband and son and daughter. 12 and 14 year old stated to me and my husband that the people at the dealership seemed like family. And that they really liked them. I was told that children can spot a bad person in a room. There was not one. Instead of feeling like a sale it felt like we were being helped to better our lives with having a car that we desperately needed and was use to driving this make. And wanted to stick with it cause it served us well in the past after owning 3 of them. The service is nothing less than impeccable. Well Mr. Harrell was there for us throughout this whole ordeal he was so uplifting and confident. But I was thinking we are fighting a losing battle. WOW! Was I wrong this dealership worked a miracle nothing less. And got us not just a car but the car we dreamed. I was in tears. All I can say is that. I am very very skeptical with everything and from start to finish this dealership worked to get us an Approval. That we were more than surprised they could get at a decent rate. Wow! And they went above I mean way above to help us. I owe them my heart , loyalty , trust and forever customer! I felt at the end of this whole ordeal I wish I could have given them all something for all they had done. They even prayed with us. Now this is unbelievable! But it's True. We were blessed to find Mr. Eric Harrell and Exclusive Motor Cars. They are to me and I'm very hard to please. Believe me. The best Dealership in Maryland. To me in the World. Because I've been to other states. And can testify! Please if you really really want to have the best car buying experience with the dealership that treats you soooo personal like family. And get you a beautiful car that turn heads. And excellent selection of cars. Don't waste your time with any other Go to Mr. Eric Harrell at Exclusive Motors on liberty rd. In Maryland. And you will be Blown away by what they can do. Expect the unexpected as we never I mean never would have gotten the car of our dreams or any car for that matter with our situation without Mr. Harrell Mr. Harrell and his team at Exclusive Motors. Liberty rd. Sincerely , Mr. And Mrs. Keith L Myers sr. Keith JR. , Keelyn and Sharawn the Mrs. The Best Hands Down / unbelievable

The car meets all my needs from a function standpoint plus it is fun to drive. It has great acceleration and body roll its negligible. Gas mileage is as advertised, which is exemplary for a car with this kind of performance. I was hesitant in buying a four cylinder engine in a vehicle of this size and weight, but the performance is so much better than the six cylinder I had in the Lexus RX350 that I had right before this car. One major plus for the Audi is it always seems to be in the right gear for accelerating from a start or on the highway. There is no lag in waiting for the transmission to shift or for the turbo to kick in. Plus there are so many ways to set the way the car for shifting, steering feedback and suspension that it is nearly impossible not to find the right setting for any given situation. Functionally, there is plenty of room for four full-sized people and luggage, boxes, golf clubs or whatever else you want to throw in the back. The only minus that I have noted so far is the lack of interior storage for small items. The glovebox is plenty big, but the console has very limited storage capacity and the doors do not have a very functional bins for storing anything larger than a sunglass case. The bin in the console is always open and the design needs some more thought. My car has the upgraded stereo, which eats up space under the floor in the rear hatch area.

Ray,Wes, John,and James are the best!!!! They provided spectacular Customer care. Great Customer service would just translate as average by description. "Customer Care" is a reflection of perfection. They care and you know it with every step from start to finish. Thank you all. I love my car 🚗 ??💕🎶👍🏽🕶👠👛 10 out of 10 !!!!!!!!

Very spacious, Drives and looks amazing I will miss this car. I needed to down size there is nothing wrong with this car. You w

I was looking for an F150 all over town and then came across Koons. The communication was fantastic, Tom the General Sales Manager reached out via text, he was able to narrow down the vehicle, the specifics, and the payment before I came in, huge convenience! Derek the sales consultant helped with the paper work and test drive and Will the finance manager made the finance part quick and easy. Easily the best experience at a dealership, the team at Koons is top notch. Highly recommend!!!

Sleek, sexy and overall meets all of my needs! This SUV is comfortable while staying stylish. Can't wait to drive up to Canada in our new ride.

What can i say about HARLEY! He is super professional and got me exactly what I wanted. I was looking for a 2011 Infiniti G37x and even though they don???t make the G series anymore, Harley found me the perfect coupe! The process was smooth and i felt really comfortable with him. I am in love with my car and whenever i need something; night or day. I can always shoot Harley a text and he???s always so helpful and informative. I???m in the process of purchasing a second vehicle and I???m coming to JBA Ellicott City just to see Harley!

Of all the German manufactures, Audi leads in style, performance, fit and finish. The Q5 is the standard that others need to follow. The very best.

I went in just to see what my options were for my 2015 Q50 and walked out with a new 2018 Q50. The service and sales team (Harley) were great! This is my second Q50 and both were purchased at JBA. The JBA dealership is very professional and I always feel valued as a customer when I visit this dealership. I would definitely recommend this dealership is you are looking for an Infiniti.

It far exceeded my expectations for a replacement SUV for my Cadillac Escalade! It was the Premium SUV by Audi which offered a loaded package which had low mileage.

My family and I came in on Sunday afternoon to look at a particular car we had seen online. I told the front desk assistant we needed help. We went to the showroom and found the car in there. What a nice surprise ! I LOVED that!! - even being a used car, plus it was raining. Randy came out and said someone would be with us. Then Janay came out and greeted us and said she isn't in sales, but wanted to help us and would take us for a test drive bc everyone was super busy. We fell in love with the car. And wanted to put our app in. We mentioned to Janay that we were making a decision that day and had seen the same car in VA the day before and whoever could get us the better rate / price is who we are going with (although my vote was for this one -no matter what.) ha! Janay came back and kept checking in on us in the conference room, brought crayons and colors for my kids, water, talked to us and kept mentioning how busy they were- everyone came in at one time and everyone was purchasing. She was great! Then we met Saqib, the salesman. He was very nice. Took my info for the app. He came back a while later and said the interest rate, payments and before my mouth could open up, 'husband said "DEAL!" I was so happy!! We signed the paperwork, Saqib and Randy answered all our questions / concerns. Everyone was very nice. The location is BEAUTIFUL!!! Decorating was incredible. The only thing (wasn't a deal breaker ) but was told the car had the Heads up feature. Janay did her best to find out, but no one was able to figure it out. And might have been understaffed. We were there a little over 3 hours and bought the one car we came to get. It might normally take that long, it's been 12 years since I bought one! I would def recommend to friends and family. Saqib and Randy are still calling and texting me with my questions!

The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!