Used 2023 Audi Q5 for sale near Signal Hill, CA

On Friday, April 18, 2025, I took my 2017 GLE350 Mercedes to W.I. Simonson for a routine service and to have a problem with its interior lights fixed. The service writer, Gore Srmabekian, explained the service to be performed and the additional diagnostic work needed to isolate the lighting problem. Throughout the day Gore kept me informed about the progress being made and assured me that everything was being done to complete the diagnostic work and fix the problem before the end of the day. Unfortunately, the problem turned out to be more complicated than Gore first thought and involved disassembling the dashboard, thus necessitating that the car remained over the weekend. Gore was extremely apologetic and assured me that the problem would be fixed the following Monday. On Monday, Gore called to inform me that the technician had found the problem and fixed it, but it would be Tuesday before all the interior parts were reinstalled. On Tuesday, the work was completed, and I was able to pick the car up. When I arrived, Gore was extremely apologetic about the inconvenience and delay. To show his appreciation for my patience, Gore waived the diagnostic fee (a savings of more than $300) and charged me only for the routine service. Unfortunately, when I got home, I discovered that the center console stowage compartment would not open. I called Gore and he arrange to have the problem fixed the following Friday. At mid-day Gore called to inform me that additional parts needed to be ordered from Germany, and the car would not be ready. Finaly, on May 9th, the needed part arrived and was quickly installed. Although this experience was an inconvenience necessitating numerous trips back and forth to the service center, the courtesy and professionalism Gore showed me was above and beyond the call of duty. Not only did Simonson waive the cost of the new part and the labor to install it but treated me to Uber rides back and forth to my home each time.

This is the quietest interior at 70 MPH that I have ever known. It is also very powerful and a joy to drive It handles like a sports car staying flat in turns at high speed and going exactly where you point it like it's glued to the road with no tire sequel . It's an amazing car and after owning more that 65 cars over the years this is by far the best.

Pacific Volkswagen are leaps and bounds beyond the rest. Everyone who works there is a real human being (not like the robots you meet at other dealerships). They are kind, honest, and eager to work with you, whatever your needs may be. The whole team made our buying process a pleasure, and I don't say that lightly. Buying a car is no fun, but everyone at Pacific Volkswagen (especially Jesus) made it simple and smooth (and dare I say even enjoyable). We are grateful to the whole team. Can't recommend them enough.

Been a Audi customer 3 decades. The Q5 is my 2nd SUV purchase & is above & beyond comfortable,quiet & spacious . Audi Brooklyn NYC always goes the extra mile to please the customer.

I recently went around looking to buy my first car, which is an incredibly daunting experience, with all the cars out there, so many different dealers... but VW of DTLA made it so easy! My sales rep, Moh, was incredibly kind and showed me *all* the details about the car, including things I certainly would not have found myself. He stayed at the dealer until midnight with us when I was having issues with an authorization, and was there bright and early the next morning when I picked up the car. FIVE STARS ALL AROUND!!!!

A drivers car... power to weight ratio is great with a smooth power curve during acceleration. The sport seat option with ventilated seats are firm and comfortable and interior features are rich and functional; everything is where we want it to be which enhances the driving experience. The sales process at North Scottsdale Audi was the best ever experienced with professional sales rep, finance, service and even a technical rep who came to our home to answer our questions about the Q5... Wow! We've now broken in the vehicle with in town driving and a road trip and the more we drive the Q5 the more we like it.

Si quieres un buen trato este es el lugar ideal, andando buscando un ford Ranger nuevo no disponible en el área donde vivo,cathedral city,decidimos manejar un par de horas hasta west covina,tenían varias trocas para escojer,a mi esposa le gustó la Ranger XLT,que biene muy bien equipada,Juan Valencia y la encargada del financiamiento fueron muy amables, ahorramos mucho dinero..Y el financiamiento fue muy facil, definitivamente volveré a este lugar para comprar mi siguiente carro nuevo..Muchas gracias.

Nothing like Audi Fletcher Jones, best experience! Everyone was professional and kind, highly recommended it. Ask for Karim Jalanbo and you won’t regret it.

Excellent customer service. I'm treated very well every time I visit. Waiting area is very comfortable. Daryl (service manager) is great. Kept me informed of everything while I waited.

I got a 2500 Promaster from Johan, for my business. He did everything in his power to make sure we left with an amazing deal. If you’re a small business and need work vans or trucks make sure you ask for Johan! He know what he’s doing and will fight for you to get an amazing deal!

In 2008, my folks bought a new Chrysler Pacifica Limited. The car sales man was great. He knew all about the car and showed us everything about it. The dealership it's self is beautiful and super clean. They also have AWESOME cars inside in which you can sit and mess around in. The overall rating is a 4 BECAUSE, it is so hard to get a hold of these guys to take the car in. We've called 4 or 5 times to only leave messages that have never been responded to, so we are planning on just going there whether they want us to or not!

All the staff was amazing. Especially our sales person Michael Quezada. The facilities were immaculate and just everything about this place made buying a new car an wonderf experience.

The other dealership was treating us like WE should be honored that They were helping us, we went to Beverly Hills Audi. Wow! What a difference. Ryan Bradley was amazing, honest and fair. He made sure we received all the tax credits and came thru with everything promised. We found the right place.

Prompt responsive has good deals on used vehicles worth a try and buy with them

The service advisor Michael Guirguis was exceptional. I didn't have an appt but he was still able to assist me. I was out of their within 2 hours. He was very knowledgeable and had a great personality.

The Audi Q3 S Line purchased from Audi Fletcher Jones Costa Mesa was my wife’s favorite color, blue. After an introductory text from Austin, I was coordinating an OTD price for the specific stock number. Mo Masadeh (Sales) contacted me and within an afternoon came to an OTD price and scheduled appointment the next day. Mo was amiable to deal with during the whole of our negotiating via text (my preferred contact) and via phone. The sales process was low pressure and professional. In fact, everyone that I dealt with, Collin (Sales Manager) and Peter (Finance) were absolutely professional. I found the vehicle my wife wanted and traveled from the Inland Empire to make my purchase at Audi Fletcher Jones Costa Mesa, so that says something about both my tenacity and the overall professional and amiable experience with this dealership. Thanks to all of you for providing one of the best experiences in car-buying that my family has had in over forty years of car-buying.

Taylor was friendly and helpful, offered several options and a fantastic deal on the Q3 I selected. He also worked around my tight schedule. I love my new car. Thanks!

Great service! Was very helpful in finding the right fit for me. Jeremy got me a great deal.

I an very satisfied with my new Santa Fe. We stayed very long hours before everything was done but it was worth the wait. Our agent Juan V was very patient and really persuasive to have this deal. Thanks a lot to him and Hyundai Anaheim.

The prices attracted me. The customer service and experience/ level of knowledge was not great. There was an inconsistency of dealership policy. It would be nice to get a car for the price you expect. I felt forced to purchase items I did not want

My husband and I would like to thank you and your staff, particularly Ms. Helen Stredder for her exceptional customer service. Ms. Stredder worked diligently with me, my husband, and my brother, (who she also sold a car to months earlier). She was very patient, thorough and demonstrated delightful customer service skills. In fact, my first car of choice was a Mercedes Benz GLE, however, Ms. Stredder?s dedication to provide the best experience at Audi is what detoured us away from Mercedes and into your dealership. It?s a workforce like Ms. Stredder that made a difference, both for your dealership and for your customers. My husband and I were very pleased with the smooth, `no-nonsense? approach Ms. Stredder provided, accompanied by the relaxed and `no pressure? atmosphere there at Audi of Santa Monica. Unfortunately, at the end of our visit, your finance manager devastated our pleasant experience. Mr. Michael Williamson completed the transaction with the final maintenance and service portion. Upon entering his office, he demonstrated an unfriendly, arrogant demeanor. He rambled through the finances in a disinterested and irritated manner. Ms. Stredder had given us a deal which included maintenance in writing. Mr. Williamson called her into the room, unpleasantly, demonstrating rude body language by rolling of the eyes and grunts. He spoke to her in an entitled, rude manner. He scolded Ms. Stredder in his office, in front of his customers for making a deal in writing. If fact, Ms. Stredder?s agreement was what lead us into your dealership to begin with. Regardless of the circumstances, representatives need to be aware of their surroundings while on duty and exhibit a professional manner at all times, remembering that they represent the organization which employs them, in this case, Audi. Mr. Williamson presented a poor representation of Audi by acting unprofessional towards Ms. Stredder in front of customers, which made both my husband and I very uncomfortable while in the room. The room soon turned silent and hostile. Despite Mr. Williamson?s unprofessionalism, Ms. Stredder kindly nodded her head, with a pleasant smile, and apologetic, she notified him that she was going to speak with the manager. Please remind your staff, that all matters with other employees should always be handled behind closed doors and not in front of your customers. We are confident and optimistic that even behind closed doors, employees are treated respectfully.

I contacted them by email about a preowned car and they replied very fast. The salesman was helpful and knowledgeable. I arranged a visit and checked the car, but was not very fond of the black interior, ended up not going ahead with the purchase. Premises are nice, and they surely move a lot of cars there every month. I didn't feel pressured at any time, all in all was a nice experience.