Love the modern and bright new facility. Snacks, water and coffee available while you wait. Plenty of plug ins to charge your computer or phone. Friendly and helpful staff!
2017 Audi A4 2.0T Premium Plus Review
Very comfortable and I love the bells and whistles
by Blevine51 from Beech Mtn NC
May 16, 2019
5
the model I have is the S line, premium with lots of features. The navigation works great, blind spot and lane assist are very helpful.
Car is very comfortable and easy on the eyes.
Jenna is my new service advisor. This was my first time at this dealership and I will now be servicing both M-class and new C - class at this location with Jenna! She’s helpful, professional and made my experience so easy.She’s great and has won me over as a customer! Thank you Jenna.
2019 Audi Q5 2.0T Premium Plus Review
Beautifully designed for the most part
by Eastcoaster from Columbia, MD
May 9, 2019
5
Good so far. For a 4 cylinder it can generate a good bit of power when needed.
My only complaint so far is that it has minimal storage. The console compartment is small and cannot be accessed unless the cup holder of cups is emptied!
This is a weird review, since I didn't actually buy a car from them, but it had nothing to do with the salesperson, Danny. I would've definitely pruchased from him if an offer I had placed a week prior didn't suddenly come through. I really found his honesty and helpfulness refreshing, since I had been in and out of several very snakey dealerships. I'd highly recommend Danny to anyone who is tired of the sales people who see them as nothing more than a mark.
2016 Audi A6 2.0T Premium Review
Very comfortable, responsive, a driver's car
by Mario.S from MIDDLE VILLAGE
May 8, 2019
5
Just got out of a Porsche 911 and into the A6. Pleasantly suprised at the performance, the interior finish. It's definitely a driver's car. Has all the bells and whistles that you would need on a daily basis. Very roomy and comfortable.
Called to verify that the car was in their inventory. They responded kindly and told me that it was available and that I could give it a test drive if I pleased. Went and drove the car and liked it very much. The financing was very easy and fast. And they don't try to up sell anything else. I didn't feel nervous doing business with them and made sure that I was taken cared of. I would love to come back and do business again with Abraham and the boss.
2009 Audi A3 2.0T Review
Very economical yet zippy ride
by HotRod from Ventura
November 29, 2018
4
This compact car is fun to drive and so economical. The wagon style allows for additional cargo space that I love. This car has a roof rack that can accommodate boards or skis. The moonroof is amazing at night.
Was out shopping for a new car and had gone to a lot of different dealerships. Until I met Artour and Ark at downtown Audi. Amazing people to work with. It's rare to find honest people I'm the car industry. Will recommend finding then if you are shopping for a new Audi. 5 star service all around.
2018 Audi A5 2.0T Premium Review
Drive it and you will buy it!
by Audiforlife from Baltimore, MD
May 10, 2019
5
Leave the BMW and Mercedes in the garage. This car is fun to drive! The technology has it all. Test drive it and you will not look back.
I was taken by the hand through the process of my leasing with kind care yet with courteous, friendly, and much professionalism. Michelle Racine has given me so much attentention into details and advises to ensure that I would be happy with the lease of my 2018 Q3 Quattro Premium Plus. I recommend her excellent service and Fletcher Jones Audi to anyone, very highly! I also got a good deal with my trade in and a good price of the new lease!
2018 Audi A4 allroad 2.0T Premium Review
My dream car!
by Audi buyer from Seattle, WA
December 12, 2018
5
I still have my 2001 Allroad (built on the A6) and did not think the A4 Allroad would have the same feel - but I was wrong. The 2018 is solid, has great torque and overall performance is superior. Interior is as impressive as the exterior. Very stylish with outstanding handling for a 'station wagon'!
Our first Service experience was to have a Dupont Coating (interior/exterior)one our new Q5 . The Service Manager- Gennesis Sanchez was very nice, efficient and accommodating! We received a loaner car for the 1 1/2 days it took to do the work (due to the weather). The facility is new, clean and very modern.
2018 Audi Q5 2.0T Premium Review
Great features
by sweet42797 from Lake Elsinore, CA
April 22, 2019
5
The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.
The Audi Team went out of their way to help me with my new car purchase. Every individual I dealt with was professional, courteous and very knowledgeable. Thank you Jimmy, Taylor, Matt, Michelle and Alex?? I have dealt with their service department (Jose M) in the past and they are also incredible! No doubt, I will recommend them! As a matter of fact, I already have! Thank you to everyone that worked with me! I love my new Q5??
2019 Audi Q7 55 Premium Review
Excellent vehicle
by Audi only from Oklahoma city ok
April 25, 2019
5
A nice vehicle with great quality and interior, handling, and performance that only audi has. The q7 has a nice comfortable ride and a good selections of different driving modes to fit any individual mood.
I really dig the vibe at this Audi dealership. This was my first experience in-person at a Fletcher Jones location. The dealership itself is very airy and bright, like an modern designed pop-up concept. The sales team inside was very relaxed and *bonus* dog-friendly! Walking around the campus and seeing my reflection in all those glittering A4 thru 7s gave me the feels. There were even some exotic beauties on the lot. I came looking for a not-so-basic stylish sedan. I test drove a fantastic German 5 door. Do your research beforehand to make the most of your visit!
2017 Audi SQ5 3.0T Premium Plus Review
Most enjoyable and reliable vehicle
by Wayne from Pittsburgh PA
January 25, 2019
5
Excellent driving and performance and also very elegant and makes you want to just be alive . Also it just makes you feel like $1 million while you drive to a restaurant or club !
Cross shopping the Audi Q7 with another brand we came into Audi Fletcher Jones. Ruschka took great care of us. Once we were set on the Q7 Ruschka helped us find the exact option combination we wanted - which wasn't easy. One was located 450 miles away and she got it for us. The transaction was smooth and painless. I look forward to a long relationship with AFJ.
2018 Audi SQ5 3.0T Prestige Review
Excellence in engineering
by AudiQueenSupreme from NJ
March 27, 2019
5
A sports car in an SUV body. Stylish, comfortable, great handling and performance. I have owned numerous Audi's and have NEVER been disappointed. The car simplification you driving skills if you let it.
This was our best car buying experience. Helpful and knowledgeable stuff made the decision painless. Also, they were able to provide financing through our credit union, right there so we didn't have to go to credit union office. Very nice feature!
2018 Audi Q5 2.0T Premium Plus Review
Great purchase.
by Jen212 from Gulfport, FL
April 6, 2019
5
The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!
Brought Q5 into new location on Bristol. Audi recently purchased by Fletcher Jones so operating at a temporary location while they build a completely new sales and service facility. Even in temporary digs they are top notch in service from beginning to end. Quick, friendly, efficient intake. Shuttle or rental car options to get home. Shuttle svc was delayed the morning I dropped car off so head service/sales manager personally drove me home. Didn???t need a rental car but they would have provided if I had. Thorough check of car and cool new communication via email and text to convey issues with car and options for service. Loved it because it was quick and easy to view. Can just respond via email or text to approve service. Also able to pay same way. They provided me a shuttle back to pick up my car. Shuttle driver Mark was really knowledgeable and we had a nice conversation. Especially appreciated how David Aguilar, my service mgr, explained items that could wait and others that needed immediate work. Showed that they really did review the entire car while it was in for something specific. Will go back.
2019 Audi S4 3.0T Premium Plus Review
Performance and luxury.
by RF God from St Pete, FL
February 17, 2019
5
I only have 700 miles on the car so far. I have owned 2 A4’s and loved them. I wanted more performance so I bought this S4 and I am very happy. The massage seats are wonderful. The drive select makes the car smooth when I want but aggressive when I change modes. The built in wireless charging is helpful. Audi got the cup holders right this time. I can fit my 30 oz Yeti cup. It is tight but it fits.
Chris Hung and Michael Quezada were very helpful and provided an excellent shopping experience! They did a great job and we would be happy to work work with them again.
2018 Audi A4 2.0T Tech Premium Review
Fun car with great features and style
by brohammer from Scottsdale, AZ
May 9, 2019
5
I've had my car (Franz) for about a month and I freaking love it. All the techie features, the styling inside & out, the comfort (e.g. vented seats are clutch here in AZ) and the quickness are incredible. This is my second A4 and I'm sticking with Audi from here on out. Do yourself a favor and get this car (or an Audi in general).
What more could you ask for? FJ's sales staff was friendly, their focus was that my needs were being taken care of, upfront. They were honest during the transaction. Buying a car can be stressful, but not at FJ. They were straightforward, no need to spend hours or days working on a deal. Their fair pricing and complimentary services help you feel you are getting the best possible deal.
2018 Audi A4 2.0T Premium Plus Review
fun driving - super reliable
by RB from Pittsburgh, PA
May 1, 2019
5
Love Audi - only cars I've gotten in the last 20 years. Love the styling, comfort, handling in snow and inclement weather.... fun car to drive
We had a wonderful experience again at Audi of Beverly Hills. We are going on a trip and at the last moment wanted to have our car serviced, They fit us in. Since they had already committed their loaner cars they had one of their staff drive us home (it was only about a mile). They were able to complete the job on that day. Our service manager, Ken Kritzer, kept us informed of the progress, and called in the afternoon to say that the only extra thing he suggested was to have the tires rotated and the car would be finished by 5:00 PM. We trust Ken completely as he has been our service manager for over 20 years. He has been especially helpful at showing us how to use the advanced technology of the car. Recently, when we couldn't figure out how to turn off the 'need air in tires' warning after we had put air in the tires, even though very busy, he came out to the parking lot, solved the problem, and showed us how to handle it in the future. I wouldn't take my car anywhere else. Courteous, helpful, and service you can count on.
2018 Audi Q7 3.0T Prestige Review
Completely in love with the Q7
by AudiAllez from Arlington, VA
March 18, 2019
5
This is our first Audi and it is an exceptional car all the way around. All of the reviews we read have held up. It's worthy of all the praise.
Service manager, Eric Smith, went above and beyond to accommodate us. Responsive, courteous, and professional, Eric and his team made sure our needs were met. Audi should take note of this exceptional, customer focused approach as a role model for all of their other dealerships. Great job and thank you.
2017 Audi Q7 2.0T Premium Review
Love the styling and quality.
by Shawn S. from Indianapolis, IN
April 14, 2019
5
Comfortable, fits family cargo needs with plenty of performance for my liking. As the ergonomics and technology continue to evolve, Audi continues to lead. But most importantly, he "ride" is superb.
Bought a 2009 Toyota Camry from this awesome place! Dominic and Arthur were great! They were super nice and not pushy trying to sell me anything extra. They have great cars for great prices. Next time I need a car or anyone I know this would be the first place I send them to. Thanks for helping me out!
2016 Audi Q3 2.0T Premium Plus Review
Very nice and looking car!!!!
by Miguel Luna from Ephrata, PA
November 17, 2018
5
For me is a great car!!! Love it and is a cute style, make me feel and look young!!! Hope to keep it for a long time!!! :-)
Always a pleasure to visit Andrew at Audi of Beverly Hills. Great facility, wonderful customer service and I love my Audi. It's really a reliable vehicle.
2018 Audi S5 3.0T Premium Plus Review
Great car!
by Sports car fan from GA
March 25, 2019
5
I have really enjoyed the 2018 S5 Sportback. Great car with comfort, power, safety features, and cutting edge technology. This is overall the most competent car I’ve ever owned. Have over 17k on it right now. No problems at all and the only slight complaint I have is the fact I’ll have to replace the tires soon. I’ll just change from the Continental tires with no mileage warranty to Michelin tires with a 30k warranty. Hey, but what do you expect with a car that will run high 12’s from the factory. Would definitely recommend.
Brought in my 2001 Toyota Tundra for service due to "Check Engine Light". I do not drive the vehicle much, and have put less than 7,000 miles since Oct 2015 (Total mileage is 99,500) . The service rep understood my concern about keeping the overall repair cost within reason due to the limited amount of driving. The essential repairs were performed, and I will keep an eye on the future areas identified.
2016 Audi Q3 2.0T Premium Plus Review
Awesome
by Raymond G. from Altamonte Springs, Fl
April 12, 2019
5
Awesome suv, great price and MANY< MANY features. The Audi's are truly premium automobile, wish i could have afforded one years ago. Only doing Audi from now on...
I had a good experience having my car repaired at Range Rover Encino. My air conditioner pump had gone out and the dealership repair where I had leased my car could not get me in for an appointment for two weeks. Armando at Range Rover Encino got me in the next day and worked quickly to solve the problem. Five stars for all, except the part was on back-order and took a few days to receive so I'd give that a 4 star. They were able to provide me with a loaner car in the meantime at no extra charge. I will use Range Rover Encino for all my car repairs moving forward.
2018 Audi Q7 3.0T Prestige Review
Just a beautiful car thats really fun to drive....
by Linda from Modjeska
February 12, 2019
5
Been wanting to buy this car for awhile. Super happy that I did. Such a well made, well thought out vehicle. Looks great. Drives great
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