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2020
Volkswagen Atlas Cross Sport

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  • 2.0T S 4MOTION
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  • 2.0T SE 4MOTION
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  • 2.0T SE w/Technology FWD
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  • 2.0T SE w/Technology R-Line FWD *Ltd Avail*
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  • 3.6L V6 SE w/Technology FWD
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  • 2.0T SE w/Technology 4MOTION
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  • 3.6L V6 SE w/Technology R-Line FWD
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  • 2.0T SE w/Technology R-Line 4MOTION *Ltd Avail*
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  • 2.0T SEL FWD
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  • 2.0T SEL 4MOTION
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  • 2.0T SEL R-Line 4MOTION *Ltd Avail*
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  • 3.6L V6 SEL R-Line 4MOTION
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  • 2.0T SEL Premium 4MOTION *Ltd Avail*
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  • 2.0T SEL Premium R-Line 4MOTION *Ltd Avail*
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  • 3.6L V6 SEL Premium 4MOTION
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  • 3.6L V6 SEL Premium R-Line 4MOTION
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Photo & video gallery

2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport

Notable features

Stylized version of seven-seat Atlas
Five seats
Lower roof than regular Atlas
Sloping rear roofline
Increased four-cylinder availability

The good & the bad

The good

Second-row comfort
Cargo room
Handling
Acceleration (both engines)
AWD available with four-cylinder

The bad

Interior quality
Four-cylinder needs premium gas to get rated power
Mostly an appearance version of Atlas
VW warranty shortened for 2020
Lane centering operates only up to 37 mph

Expert 2020 Volkswagen Atlas Cross Sport review

volkswagen atlas cross sport 2020 06 blue  exterior  rear angle jpg
Our expert's take
By Joe Bruzek
Full article
volkswagen atlas cross sport 2020 06 blue  exterior  rear angle jpg

The verdict: The Volkswagen Atlas Cross Sport, like its bigger brother Atlas, carries people and cargo first — luxury comes at least third, maybe fourth.

Versus the competition: What the Atlas Cross Sport lacks in opulence it makes up for in sheer roominess and great drivability.

We’re fans of the Volkswagen Atlas and quite familiar with it — we’ve given VW’s big people mover a bunch of awards, including our most prestigious. But what if you need to haul fewer people? New for 2020 is the Volkswagen Atlas Cross Sport, which is a two-row, five-seat version of the three-row Atlas that competes less with the Ford Explorer and Hyundai Palisade and more with the Ford Edge and Hyundai Santa Fe.

Related: VW Unveils Coupified, Two-Row 2020 Atlas Cross Sport

What’s the Difference Between the VW Atlas and Atlas Cross Sport?

How the Atlas Cross Sport differs from the Atlas, besides seating fewer people, lies in its styling and exterior dimensions. The Atlas Cross Sport is a stylized version of the original Atlas that sort of looks like Audi’s Q8 from the rear. You can determine for yourself if the Atlas Cross Sport’s styling tickles your fancy — it will be a big consideration given it’s a substantial part of what’s changed. After all, image and lifestyle help drive the success of the biggest player in this class, the Jeep Grand Cherokee. (You might not want to trust my judgment, though; I currently have a 1977 Oldsmobile Cutlass saved in my Cars.com favorites list.)

The Atlas Cross Sport has a lower roof than the Atlas that slopes downward after the backseat to give it a more coupelike appearance. Dimensionally, the two-row Atlas is 5.2 inches shorter from bumper to bumper than the 2021 three-row version, and the Cross Sport’s roof is 2.6 inches lower. Mechanically, the cars are almost identical, with the same wheelbase, engine and suspension offerings, as well as the same interior design.

One anecdote that might be in VW’s favor: At the 2020 Chicago Auto Show, I overheard a group of 30-somethings gushing about the Atlas Cross Sport on the show floor. That version was painted the optional Pure Gray ($395), a nonmetallic flat gray that looks like the Nardo Gray common on $100,000 500- and 600-horsepower Audis. I wasn’t as wooed (but remember, I’m currently pining over a crusty Oldsmobile).

More Room in Some Ways, Less in Others

Because there’s no third row to encroach upon, VW shifted the second row’s position rearward to a fixed position instead of the sliding second row in the three-row Atlas. While on paper it looks like there’s 3 more inches of legroom, the Atlas and Atlas Cross Sport have similar maximum legroom because of where the Atlas’ second row is measured from, which isn’t the fully slid-back position. Imagine taking an already large, space-efficient vehicle, removing the third row and shoving the resulting car in the two-row class. Most other mid-sizers don’t have the backseat width and legroom that already makes the regular Atlas so competitive in a larger class of SUVs. Suffice to say, the resulting expansive Cross Sport backseat is hard to match in this class. The Honda Passport took a similar approach as a two-row version of the Honda Pilot and had similar success, but the Pilot is less competitive overall than the three-row Atlas.

There are 2.6 fewer inches of headroom in the Atlas Cross Sport because the roof is lower, but the Atlas had plenty of room to give. The backseat doesn’t slide as it does in the three-row Atlas — which would have opened the cargo area a little more — but it does recline and is supremely comfortable with the backrest angled rearward.

Less Cargo Space, But Still Plenty

There’s less cargo room than in the three-row Atlas: On paper, you’re giving up 15.2 cubic feet of volume behind the second row, which is a little less than the amount of space a 2020 Toyota Highlander has behind its third row. Here’s why that doesn’t matter: Even after slicing off all that room (because the roof dips and the car ends 5 inches sooner), the Atlas Cross Sport still has more cargo room than its competitors. By our method (not the OEM specs that can drastically vary in methodology), the Atlas Cross Sport has more cubic feet of space behind its backseat than an Edge, Grand Cherokee, Passport or Nissan Murano.

Athletic, But Not Sportier, Driving

Because its major changes are in styling and packaging, there’s not a whole lot different in how the Atlas Cross Sport drives, which is good and bad. It’s good because the Atlas is one of the most athletic-driving SUVs in its class, with quick steering reflexes and an eagerness to turn that defies its size. I drove a 2.0-liter four-cylinder with all-wheel drive, a new combination for 2020 that’s carried on in the updated 2021 Atlas. Prior to the 2021 model year, the Atlas four-cylinder was a limited offering available only with front-wheel drive. 

What about the bad? It’s not necessarily bad, but for something with “Sport” in its name, the Atlas Cross Sport isn’t particularly unique — or any sportier to drive than the regular Atlas. 

I had never driven a four-cylinder Atlas before this, and I didn’t even know I was driving the four-cylinder initially. That’s a testament to how good VW’s turbo four performs in everyday driving (at least in the flatlands of the Midwest). The engine is a turbocharged 2.0-liter like the ones in the Volkswagen Arteon and Jetta GLI, and it’s generally a top-notch experience — if you ignore the fine print about power and octane …

Should VW’s Turbocharged 2.0T Run on Regular or Premium Octane?

The fuel-filler door says 87-octane is the recommended fuel, so we assume it’s perfectly safe to use regular gasoline, but doing so with the 2.0-liter means you won’t be getting the advertised horsepower and torque. Maximum performance comes only on 91-octane or higher premium fuel, according to the Atlas Cross Sport’s owner’s manual, which states: “Arteon, Atlas 2.0 and Jetta GLI: Volkswagen recommends the use of premium fuel with an octane number of 91 to ensure that the specified output and torque are achieved.”

On the Atlas Cross Sport, running on premium provides 235 hp and 258 pounds-feet of torque, compared with the V-6’s 276 hp and 266 pounds-feet of torque on regular-octane gasoline. We asked VW how much power and torque you’d lose using regular octane, but it didn’t provide an answer before publication.

Four- or Six-Cylinder Atlas?

I question whether you need the six-cylinder. If you tow more than 2,000 pounds, then yes, you need the V-6; the 2.0-liter’s towing capacity is 2,000 pounds, while the six can pull 5,000 pounds (with an available hitch and a trailer that has brakes).

Otherwise, the four-cylinder’s off-the-line grunt and low-rpm torque make it perfectly adequate around town, even on regular octane — so much so that when I went from the six-cylinder to the four, I mainly just noticed that it sounded a bit growlier, which I now know is just the sound of the 2.0-liter. The four-cylinder is down 40 hp versus the six, but torque is only 10 pounds-feet less, and it propels a lighter vehicle than a comparable V-6 trim level (the SEL AWD), giving the 2.0-liter a good chance. The four-cylinder Atlas Cross Sport is 123 pounds lighter than the V-6 version and 214 pounds lighter than a three-row Atlas with the V-6 and all-wheel drive.

If you care to do so, the four-cylinder engine responds better to efficient driving than the V-6. My 2.0T SEL AWD test car was rated 18/23/20 mpg, but I squeaked out mileage in the high 20s driving efficiently in Eco mode at 55-65 mph. What we experienced over 12,000 miles in an Atlas SEL AWD six-cylinder was that you couldn’t coax much mpg out of it no matter how you drove; we averaged 18.6 mpg at the end of a year’s ownership.

The 2.0T has better mpg ratings than the V-6 (it’s up 3 mpg in combined ratings with FWD and 1 mpg with AWD) and is $1,800 less expensive. If you do put premium in the tank, however, you’ll spend more in fuel for the less expensive engine, meaning it will end up costing more over the course of five years than if you’d paid for the V-6 (based on current fuel prices).

Your deciding factor should really be which one you can get for a better price or is the color or trim level you want, not any merits of driving (unless you don’t care if you’re getting the car’s maximum performance and are OK putting regular fuel in the four-cylinder to save coin.) Now that the four-cylinder and all-wheel drive are pairable across all trim levels (S, SE, SE with Technology, SE R-Line, SEL R-Line and SEL Premium), there are more four-cylinders in Cars.com’s national inventory than V-6s.

Interior Quality and Technology

Another aspect of the Cross Sport that’s not different enough from the three-row Atlas is interior quality. Its interior was one of the main reasons the Atlas placed third in our three-row SUV comparison; if it were as killer as the Palisade’s with its optional suedelike interior trimmings, metal speaker covers and diamond-stitched leather, the Atlas’ size and other merits might have landed it on top of the heap. For something like the Atlas Cross Sport, which is focused more on style than utility, having the same basic interior as the regular Atlas feels like a mistake; I’d like to see a little more opulence. There’s newly available dark red leather upholstery on the top SEL Premium trim and additional contrast stitching that’s a nice touch, but neither are transformative.

Also newly available are Dynamic Road Sign Display and Traffic Jam Assist, which are becoming more common features to see on new and redesigned models. The dynamic road sign feature on SEL and SEL Premium trims uses a forward-facing camera to read road signs, such as speed limits, and display them in the digital instrument panel or center touchscreen. VW’s Traffic Jam Assist — also standard on SEL and SEL Premium trims — uses the car’s adaptive cruise control and lane centering to help steer, accelerate and brake at speeds up to 37 mph to reduce fatigue while driving in bumper-to-bumper traffic.

Who Should Buy an Atlas Cross Sport?

VW is targeting small families and empty-nesters who want something bigger than a Tiguan. Basically, if you don’t need a third row but want an expansive backseat, the Atlas Cross Sport should be right up your alley. The Atlas Cross Sport SEL I tested was $42,700 with destination — reasonable given how much room there is and how well the Atlas drives. That’s $950 less than a comparable 2021 three-row Atlas 2.0T SEL AWD, which has some of the same new features and front styling updates.

The Atlas Cross Sport has all the merits of a regular Atlas, as well as some of its downsides — like interior richness, which might not translate as well into the mid-size two-row class, where buyers aren’t as laser-focused on functionality. Even so, if you’re considering a Ford Edge, Honda Passport, Jeep Grand Cherokee or Nissan Murano, the Atlas Cross Sport should be on your list, too.

Cars.com’s Editorial department is your source for automotive news and reviews. In line with Cars.com’s long-standing ethics policy, editors and reviewers don’t accept gifts or free trips from automakers. The Editorial department is independent of Cars.com’s advertising, sales and sponsored content departments.

Managing Editor
Joe Bruzek

Managing Editor Joe Bruzek’s 22 years of automotive experience doesn’t count the lifelong obsession that started as a kid admiring his dad’s 1964 Chevrolet Corvette — and continues to this day. Joe’s been an automotive journalist with Cars.com for 16 years, writing shopper-focused car reviews, news and research content. As Managing Editor, one of his favorite areas of focus is helping shoppers understand electric cars and how to determine whether going electric is right for them. In his free time, Joe maintains a love-hate relationship with his 1998 Pontiac Firebird Trans Am that he wishes would fix itself. LinkedIn: https://www.linkedin.com/in/joe-bruzek-2699b41b/

2020 Volkswagen Atlas Cross Sport review: Our expert's take
By Joe Bruzek
2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport 2020 Volkswagen Atlas Cross Sport

The verdict: The Volkswagen Atlas Cross Sport, like its bigger brother Atlas, carries people and cargo first — luxury comes at least third, maybe fourth.

Versus the competition: What the Atlas Cross Sport lacks in opulence it makes up for in sheer roominess and great drivability.

We’re fans of the Volkswagen Atlas and quite familiar with it — we’ve given VW’s big people mover a bunch of awards, including our most prestigious. But what if you need to haul fewer people? New for 2020 is the Volkswagen Atlas Cross Sport, which is a two-row, five-seat version of the three-row Atlas that competes less with the Ford Explorer and Hyundai Palisade and more with the Ford Edge and Hyundai Santa Fe.

Related: VW Unveils Coupified, Two-Row 2020 Atlas Cross Sport

What’s the Difference Between the VW Atlas and Atlas Cross Sport?

volkswagen atlas cross sport 2020 06 blue  exterior  rear angle jpg 2020 Volkswagen Atlas Cross Sport | Cars.com photo by Christian Lantry

How the Atlas Cross Sport differs from the Atlas, besides seating fewer people, lies in its styling and exterior dimensions. The Atlas Cross Sport is a stylized version of the original Atlas that sort of looks like Audi’s Q8 from the rear. You can determine for yourself if the Atlas Cross Sport’s styling tickles your fancy — it will be a big consideration given it’s a substantial part of what’s changed. After all, image and lifestyle help drive the success of the biggest player in this class, the Jeep Grand Cherokee. (You might not want to trust my judgment, though; I currently have a 1977 Oldsmobile Cutlass saved in my Cars.com favorites list.)

The Atlas Cross Sport has a lower roof than the Atlas that slopes downward after the backseat to give it a more coupelike appearance. Dimensionally, the two-row Atlas is 5.2 inches shorter from bumper to bumper than the 2021 three-row version, and the Cross Sport’s roof is 2.6 inches lower. Mechanically, the cars are almost identical, with the same wheelbase, engine and suspension offerings, as well as the same interior design.

volkswagen atlas cross sport 2020 oem  04 jpg 2020 Volkswagen Atlas Cross Sport | Manufacturer image

One anecdote that might be in VW’s favor: At the 2020 Chicago Auto Show, I overheard a group of 30-somethings gushing about the Atlas Cross Sport on the show floor. That version was painted the optional Pure Gray ($395), a nonmetallic flat gray that looks like the Nardo Gray common on $100,000 500- and 600-horsepower Audis. I wasn’t as wooed (but remember, I’m currently pining over a crusty Oldsmobile).

More Room in Some Ways, Less in Others

volkswagen atlas cross sport 2020 38 oem jpg 2020 Volkswagen Atlas Cross Sport dimensions | Manufacturer image

Because there’s no third row to encroach upon, VW shifted the second row’s position rearward to a fixed position instead of the sliding second row in the three-row Atlas. While on paper it looks like there’s 3 more inches of legroom, the Atlas and Atlas Cross Sport have similar maximum legroom because of where the Atlas’ second row is measured from, which isn’t the fully slid-back position. Imagine taking an already large, space-efficient vehicle, removing the third row and shoving the resulting car in the two-row class. Most other mid-sizers don’t have the backseat width and legroom that already makes the regular Atlas so competitive in a larger class of SUVs. Suffice to say, the resulting expansive Cross Sport backseat is hard to match in this class. The Honda Passport took a similar approach as a two-row version of the Honda Pilot and had similar success, but the Pilot is less competitive overall than the three-row Atlas.

volkswagen atlas cross sport 2020 34 interior  second row jpg 2020 Volkswagen Atlas Cross Sport backseat | Cars.com photo by Christian Lantry

There are 2.6 fewer inches of headroom in the Atlas Cross Sport because the roof is lower, but the Atlas had plenty of room to give. The backseat doesn’t slide as it does in the three-row Atlas — which would have opened the cargo area a little more — but it does recline and is supremely comfortable with the backrest angled rearward.

Less Cargo Space, But Still Plenty

volkswagen atlas cross sport 2020 36 cargo  interior jpg 2020 Volkswagen Atlas Cross Sport cargo space | Cars.com photo by Christian Lantry

There’s less cargo room than in the three-row Atlas: On paper, you’re giving up 15.2 cubic feet of volume behind the second row, which is a little less than the amount of space a 2020 Toyota Highlander has behind its third row. Here’s why that doesn’t matter: Even after slicing off all that room (because the roof dips and the car ends 5 inches sooner), the Atlas Cross Sport still has more cargo room than its competitors. By our method (not the OEM specs that can drastically vary in methodology), the Atlas Cross Sport has more cubic feet of space behind its backseat than an Edge, Grand Cherokee, Passport or Nissan Murano.

Athletic, But Not Sportier, Driving

volkswagen atlas cross sport 2020 05 blue  exterior  front jpg 2020 Volkswagen Atlas Cross Sport front | Cars.com photo by Christian Lantry

Because its major changes are in styling and packaging, there’s not a whole lot different in how the Atlas Cross Sport drives, which is good and bad. It’s good because the Atlas is one of the most athletic-driving SUVs in its class, with quick steering reflexes and an eagerness to turn that defies its size. I drove a 2.0-liter four-cylinder with all-wheel drive, a new combination for 2020 that’s carried on in the updated 2021 Atlas. Prior to the 2021 model year, the Atlas four-cylinder was a limited offering available only with front-wheel drive. 

What about the bad? It’s not necessarily bad, but for something with “Sport” in its name, the Atlas Cross Sport isn’t particularly unique — or any sportier to drive than the regular Atlas. 

I had never driven a four-cylinder Atlas before this, and I didn’t even know I was driving the four-cylinder initially. That’s a testament to how good VW’s turbo four performs in everyday driving (at least in the flatlands of the Midwest). The engine is a turbocharged 2.0-liter like the ones in the Volkswagen Arteon and Jetta GLI, and it’s generally a top-notch experience — if you ignore the fine print about power and octane …

Should VW’s Turbocharged 2.0T Run on Regular or Premium Octane?

The fuel-filler door says 87-octane is the recommended fuel, so we assume it’s perfectly safe to use regular gasoline, but doing so with the 2.0-liter means you won’t be getting the advertised horsepower and torque. Maximum performance comes only on 91-octane or higher premium fuel, according to the Atlas Cross Sport’s owner’s manual, which states: “Arteon, Atlas 2.0 and Jetta GLI: Volkswagen recommends the use of premium fuel with an octane number of 91 to ensure that the specified output and torque are achieved.”

On the Atlas Cross Sport, running on premium provides 235 hp and 258 pounds-feet of torque, compared with the V-6’s 276 hp and 266 pounds-feet of torque on regular-octane gasoline. We asked VW how much power and torque you’d lose using regular octane, but it didn’t provide an answer before publication.

Four- or Six-Cylinder Atlas?

volkswagen atlas cross sport 2020 09 engine  interior jpg 2020 Volkswagen Atlas Cross Sport four-cylinder engine | Cars.com photo by Christian Lantry

I question whether you need the six-cylinder. If you tow more than 2,000 pounds, then yes, you need the V-6; the 2.0-liter’s towing capacity is 2,000 pounds, while the six can pull 5,000 pounds (with an available hitch and a trailer that has brakes).

Otherwise, the four-cylinder’s off-the-line grunt and low-rpm torque make it perfectly adequate around town, even on regular octane — so much so that when I went from the six-cylinder to the four, I mainly just noticed that it sounded a bit growlier, which I now know is just the sound of the 2.0-liter. The four-cylinder is down 40 hp versus the six, but torque is only 10 pounds-feet less, and it propels a lighter vehicle than a comparable V-6 trim level (the SEL AWD), giving the 2.0-liter a good chance. The four-cylinder Atlas Cross Sport is 123 pounds lighter than the V-6 version and 214 pounds lighter than a three-row Atlas with the V-6 and all-wheel drive.

If you care to do so, the four-cylinder engine responds better to efficient driving than the V-6. My 2.0T SEL AWD test car was rated 18/23/20 mpg, but I squeaked out mileage in the high 20s driving efficiently in Eco mode at 55-65 mph. What we experienced over 12,000 miles in an Atlas SEL AWD six-cylinder was that you couldn’t coax much mpg out of it no matter how you drove; we averaged 18.6 mpg at the end of a year’s ownership.

The 2.0T has better mpg ratings than the V-6 (it’s up 3 mpg in combined ratings with FWD and 1 mpg with AWD) and is $1,800 less expensive. If you do put premium in the tank, however, you’ll spend more in fuel for the less expensive engine, meaning it will end up costing more over the course of five years than if you’d paid for the V-6 (based on current fuel prices).

Your deciding factor should really be which one you can get for a better price or is the color or trim level you want, not any merits of driving (unless you don’t care if you’re getting the car’s maximum performance and are OK putting regular fuel in the four-cylinder to save coin.) Now that the four-cylinder and all-wheel drive are pairable across all trim levels (S, SE, SE with Technology, SE R-Line, SEL R-Line and SEL Premium), there are more four-cylinders in Cars.com’s national inventory than V-6s.

Interior Quality and Technology

volkswagen atlas cross sport 2020 10 front row  interior  wide jpg 2020 Volkswagen Atlas Cross Sport interior | Cars.com photo by Christian Lantry

Another aspect of the Cross Sport that’s not different enough from the three-row Atlas is interior quality. Its interior was one of the main reasons the Atlas placed third in our three-row SUV comparison; if it were as killer as the Palisade’s with its optional suedelike interior trimmings, metal speaker covers and diamond-stitched leather, the Atlas’ size and other merits might have landed it on top of the heap. For something like the Atlas Cross Sport, which is focused more on style than utility, having the same basic interior as the regular Atlas feels like a mistake; I’d like to see a little more opulence. There’s newly available dark red leather upholstery on the top SEL Premium trim and additional contrast stitching that’s a nice touch, but neither are transformative.

volkswagen atlas cross sport 2020 18 instrument panel  interior jpg 2020 Volkswagen Atlas Cross Sport driving assists | Cars.com photo by Christian Lantry

Also newly available are Dynamic Road Sign Display and Traffic Jam Assist, which are becoming more common features to see on new and redesigned models. The dynamic road sign feature on SEL and SEL Premium trims uses a forward-facing camera to read road signs, such as speed limits, and display them in the digital instrument panel or center touchscreen. VW’s Traffic Jam Assist — also standard on SEL and SEL Premium trims — uses the car’s adaptive cruise control and lane centering to help steer, accelerate and brake at speeds up to 37 mph to reduce fatigue while driving in bumper-to-bumper traffic.

Who Should Buy an Atlas Cross Sport?

volkswagen atlas cross sport 2020 02 blue  exterior  headlights jpg 2020 Volkswagen Atlas Cross Sport bumper | Cars.com photo by Christian Lantry

VW is targeting small families and empty-nesters who want something bigger than a Tiguan. Basically, if you don’t need a third row but want an expansive backseat, the Atlas Cross Sport should be right up your alley. The Atlas Cross Sport SEL I tested was $42,700 with destination — reasonable given how much room there is and how well the Atlas drives. That’s $950 less than a comparable 2021 three-row Atlas 2.0T SEL AWD, which has some of the same new features and front styling updates.

The Atlas Cross Sport has all the merits of a regular Atlas, as well as some of its downsides — like interior richness, which might not translate as well into the mid-size two-row class, where buyers aren’t as laser-focused on functionality. Even so, if you’re considering a Ford Edge, Honda Passport, Jeep Grand Cherokee or Nissan Murano, the Atlas Cross Sport should be on your list, too.

Cars.com’s Editorial department is your source for automotive news and reviews. In line with Cars.com’s long-standing ethics policy, editors and reviewers don’t accept gifts or free trips from automakers. The Editorial department is independent of Cars.com’s advertising, sales and sponsored content departments.

Available cars near you

Safety review

Based on the 2020 Volkswagen Atlas Cross Sport base trim
NHTSA crash test and rollover ratings, scored out of 5.
Overall rating
5/5
Combined side rating front seat
5/5
Combined side rating rear seat
5/5
Frontal barrier crash rating driver
4/5
Frontal barrier crash rating passenger
4/5
Overall frontal barrier crash rating
4/5
Overall side crash rating
5/5
Rollover rating
4/5
Side barrier rating
5/5
Side barrier rating driver
5/5
Side barrier rating passenger rear seat
5/5
Side pole rating driver front seat
5/5
16.9%
Risk of rollover
Side barrier rating driver
5/5
Side barrier rating passenger rear seat
5/5
Side pole rating driver front seat
5/5
16.9%
Risk of rollover

Factory warranties

New car program benefits

Basic
4 years / 50,000 miles
Corrosion
7 years / 100,000 miles
Powertrain
4 years / 50,000 miles
Maintenance
2 years / 20,000 miles
Roadside Assistance
3 years / 36,000 miles

Certified Pre-Owned program benefits

Age / mileage
MY 2016-MY 2017 vehicles / 75,000 miles; MY 2018- MY 2019 vehicles / 72,000 miles; MY 2020 and newer vehicles / 75,000 miles
Basic
Vehicles purchased on or after 1 / 5 / 21: MY 2017 & older, 2 yrs / 24,000 miles (whichever is 1st) limited warranty; MY 2018-19, 1 yr / 12,000 miles (whichever is 1st) limited warranty; MY 2020 & newer, 2 years / 24,000 miles (whichever is 1st) limited warranty
Dealer certification
100-plus point inspection

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Consumer reviews

4.6 / 5
Based on 37 reviews
Write a review
Comfort 4.8
Interior 4.7
Performance 4.4
Value 4.5
Exterior 4.8
Reliability 4.4

Most recent

  • Great Car until you need it fixed

    Hello, When I traded in my Passat for the VW Atlas sport, I was in heaven. Also leased this vehicle, 1st time ever leasing. The interior room and size of the vehicle is amazing. The drive of that vehicle is amazing also. However, I've needed a part for the car for over 8 months now and still waiting. I am leasing a vehicle that all the bells and whistle I paid for do not work. Not to mention that I drive my grandkids in this car and don't even feel safe in it anymore. All I get from my dealership is the parts are on back order. Would love to keep this vehicle but afraid after I purchase it they won't fix it. As much as I love VW this experience has me ready to move to another vehicle brand.
    • Purchased a New car
    • Used for Transporting family
    • Does not recommend this car
    Comfort 5.0
    Interior 5.0
    Performance 3.0
    Value 5.0
    Exterior 5.0
    Reliability 2.0
    3 people out of 4 found this review helpful. Did you?
    Yes No
  • BEWARE _ DANGER

    Bought brand new 2020 Atlas Cross Sport Sel - it has around 15K miles and it has been towed twice back to dealership after engine died while driving it. The dealership says faulty fuel pump- put a new one in - it's still broken. Dangerous car
    • Purchased a New car
    • Used for Transporting family
    • Does not recommend this car
    Comfort 5.0
    Interior 5.0
    Performance 1.0
    Value 1.0
    Exterior 4.0
    Reliability 1.0
    8 people out of 10 found this review helpful. Did you?
    Yes No
  • Amazing SUV reliability is incredible Great value

    I drive Uber 8urs and I have a 2018 Atlas's 2.0 getting 27 mpg having driving 3yrs this SUV is best thing I've ever had great driving UBER and very consistent jdt unbelievable SUV 187,000 miles , best vehicle I've ever owned!!!!
    • Purchased a Used car
    • Used for Commuting
    • Does recommend this car
    Comfort 5.0
    Interior 5.0
    Performance 5.0
    Value 5.0
    Exterior 5.0
    Reliability 5.0
    1 person out of 2 found this review helpful. Did you?
    Yes No
  • Very reliable

    Love, love it, been long time since I drove a new car. Also own 2006 VW Beetle convertible which I really love driving. Love all the safety features of VWs
    • Purchased a New car
    • Used for Transporting family
    • Does recommend this car
    Comfort 5.0
    Interior 5.0
    Performance 5.0
    Value 5.0
    Exterior 5.0
    Reliability 5.0
    4 people out of 5 found this review helpful. Did you?
    Yes No
  • Great investment

    This car meets all of my expectations. It has a lot of legroom and a great ride. All my friends really like this vehicle and how comfortable it is.
    • Purchased a New car
    • Used for Having fun
    • Does recommend this car
    Comfort 5.0
    Interior 5.0
    Performance 5.0
    Value 5.0
    Exterior 5.0
    Reliability 5.0
    4 people out of 4 found this review helpful. Did you?
    Yes No
  • Has a lot of issues with safety components

    It has been in the shop more than its been used. The SOS component went out first and it took over a month to get repaired because they couldn't find a replacement part. Now its having an airbag error code. Other that the constant error codes and time spent in the shop or garage doesn't allow much time to enjoy the vehicle.
    • Purchased a New car
    • Used for Commuting
    • Does not recommend this car
    Comfort 4.0
    Interior 4.0
    Performance 2.0
    Value 3.0
    Exterior 5.0
    Reliability 1.0
    8 people out of 9 found this review helpful. Did you?
    Yes No
  • Great German design and feel

    Don't want to see yourself at every corner this might be for you too. Very good performance from my V6 4motion avg mpg 23-24 for me.
    • Purchased a New car
    • Used for Transporting family
    • Does recommend this car
    Comfort 5.0
    Interior 5.0
    Performance 5.0
    Value 5.0
    Exterior 5.0
    Reliability 5.0
    0 people out of 0 found this review helpful. Did you?
    Yes No
  • Couple issues on an awesome looking vehicle

    Starting to hate this vehicle looks so good. Having a rattle in the suspension fixed now. Have a couple of electrical or computer issues that are more annoying than problematic. The remote start doesn’t work great. The ride is very good. The new lane assist and so forth have room for improvement but work as well as anything I’ve drove. Power is very good and the mileage is slightly better than expected. I’d get rid of the shifter to improve center console. Dealership is atrocious but they all are becoming that way.
    • Purchased a New car
    • Used for Commuting
    • Does recommend this car
    Comfort 5.0
    Interior 4.0
    Performance 5.0
    Value 4.0
    Exterior 5.0
    Reliability 4.0
    1 person out of 2 found this review helpful. Did you?
    Yes No
  • Great new car

    This was our first big car. We stepped up in size and love the look of the Cross Sport. She is a bit of a gas guzzler in city traffic. Not horrible on the highway. My only advice to people shopping for this vehicle is get the v6 option over the 2.0 Turbo. With the size and weight of the vehicle you need the extra power.
    • Purchased a New car
    • Used for Commuting
    • Does recommend this car
    Comfort 4.0
    Interior 4.0
    Performance 4.0
    Value 4.0
    Exterior 4.0
    Reliability 4.0
    1 person out of 1 found this review helpful. Did you?
    Yes No
  • My Atlas Cross Trek has found a fan in me

    Although there were some initial issues with the car McGuire Volkswagen’s service Dept smoothed over the initial rough spots. The crossfire is very comfortable and quiet. It is a large smooth running automobile.
    • Purchased a New car
    • Used for Towing
    • Does recommend this car
    Comfort 5.0
    Interior 4.0
    Performance 5.0
    Value 5.0
    Exterior 4.0
    Reliability 5.0
    0 people out of 0 found this review helpful. Did you?
    Yes No
  • Nice SUV

    It could be taller to allow more head room. —seems to be a bit sluggish from stop to intial acceleration. Second row leg room excellent.
    • Purchased a New car
    • Used for Having fun
    • Does recommend this car
    Comfort 4.0
    Interior 4.0
    Performance 4.0
    Value 4.0
    Exterior 4.0
    Reliability 4.0
    0 people out of 0 found this review helpful. Did you?
    Yes No
  • So many defects parts. So many engine issues

    Not recommended at all. So many issues so many defective parts . Poor response from dealership to resolve it. Bad experience. Learn from my mistake
    • Purchased a New car
    • Used for Having fun
    • Does not recommend this car
    Comfort 2.0
    Interior 2.0
    Performance 1.0
    Value 1.0
    Exterior 3.0
    Reliability 1.0
    3 people out of 6 found this review helpful. Did you?
    Yes No

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FAQ

What trim levels are available for the 2020 Volkswagen Atlas Cross Sport?

The 2020 Volkswagen Atlas Cross Sport is available in 14 trim levels:

  • 2.0T S (2 styles)
  • 2.0T SE (2 styles)
  • 2.0T SE w/Technology (2 styles)
  • 2.0T SE w/Technology R-Line (2 styles)
  • 2.0T SEL (2 styles)
  • 2.0T SEL Premium (1 style)
  • 2.0T SEL Premium R-Line (1 style)
  • 2.0T SEL R-Line (2 styles)
  • 3.6L V6 SE w/Technology (2 styles)
  • 3.6L V6 SE w/Technology R-Line (2 styles)
  • 3.6L V6 SEL (2 styles)
  • 3.6L V6 SEL Premium (1 style)
  • 3.6L V6 SEL Premium R-Line (1 style)
  • 3.6L V6 SEL R-Line (2 styles)

What is the MPG of the 2020 Volkswagen Atlas Cross Sport?

The 2020 Volkswagen Atlas Cross Sport offers up to 21 MPG in city driving and 24 MPG on the highway. These figures are based on EPA mileage ratings and are for comparison purposes only. The actual mileage will vary depending on vehicle options, trim level, driving conditions, driving habits, vehicle maintenance, and other factors.

What are some similar vehicles and competitors of the 2020 Volkswagen Atlas Cross Sport?

The 2020 Volkswagen Atlas Cross Sport compares to and/or competes against the following vehicles:

Is the 2020 Volkswagen Atlas Cross Sport reliable?

The 2020 Volkswagen Atlas Cross Sport has an average reliability rating of 4.4 out of 5 according to cars.com consumers. Find real-world reliability insights within consumer reviews from 2020 Volkswagen Atlas Cross Sport owners.

Is the 2020 Volkswagen Atlas Cross Sport a good SUV?

Below are the cars.com consumers ratings for the 2020 Volkswagen Atlas Cross Sport. 89.2% of drivers recommend this vehicle.

4.6 / 5
Based on 37 reviews
  • Comfort: 4.8
  • Interior: 4.7
  • Performance: 4.4
  • Value: 4.5
  • Exterior: 4.8
  • Reliability: 4.4

Volkswagen Atlas Cross Sport history

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