by Judy extremely happy customer from King of Prussia, PA
October 26, 2018
The best car buying experience ever. I ordered a white 2019 X3 and when it was already 3 weeks into production I decided I wanted to change the color to black. The dealership said no problem as we will put it in the showroom and we will sell it anyway. Next my car came in with the right color but incorrect trim. Again they stood behind their mistake and said no problem. They ordered me in a fresh vehicle and I received it within 3 weeks. My old car had depreciated in the process however both Mark K. my salesman and Nick D. the sales manager stood behind their word and worked everything out, gave me the same trade-in value and made sure they stood by the numbers originally quoted! They made the whole buying process extremely easy and their BMW genius Safe is amazing as well and spent a lot of time with me going over the vehicle. I am in love with my new car and will be purchasing many more BMW's in my future and I will never look elsewhere! You will leave this dealership knowing that you made the right choice as they are honest, trustworthy and have integrity! Thanks again to everyone at mainline BMW!
Just left BMW of the Main Line for yet another Seamless Service Visit! I Applaud them for the Insite in hiring Top Notch service minded Staff. My Service Agent, Bill Sampson is the reason I am and will always be a loyal BMW of the Main Line Customer! This guy not only "Gets It" he makes each and every client his Priority! I'm in a Successful Service Business and I can honestly say I learn a lot from watching this guy! Kid Glove Customer Service!! And the Car Wash at the End of each Service, Brilliant!!
See you Soon,
I could not have been more happier with my experience at this dealership. I found a pre-owned BMW 328i with low miles and a clean carfax report. It was a simple buying experience. I did most of the process before I even went to the dealership. This was my first time at this dealership and it was beautiful. Multi level with elevators so I didn't even have to walk up the steps. This was a huge benefit with my bad back and knees. Lastly, the general manager, Joe Serock even came out and said hello. All in all, great experience and I'd recommend this store to anyone I know. Thanks again, Ian
I have never had better care then I received at BMW Main Line. I have had three very stressful situations with my car and every time they put me at ease and took care of the problem. They even offered to drive me to my house in Delaware to pick up my car or to drop me off. They go above and beyond service. I would definitely recommend this dealership to anyone.
I really enjoyed the buying process. They took exceptional care in explaining and answering all my questions. They have kept their word when it comes to service time and cost of service. Overall if they said it you can believe it.
The process was smooth and relaxed. Agata was truly exceptional. She was attentive, insightful, honest, and helped me obtain the exact vehicle I wanted. It is truly a feeling of euphoria every time I look at or climb in my magnificent X6! For that, I have Agata to thank! I recommend that anyone looking for a vehicle seek out her expertise. I beyond appreciate the clarity, acumen, and profound wisdom of Noah in finance! Thanks to John C. for all the effort in finding my dream machine. This was truly the finest transaction in auto I have had and sincerely thank the entire team!
Hez did a great job helping us select the right car
by SkipperJimmy from DealerRater.com
December 1, 2018
Hez spent a great deal of time assisting my wife and I choose the correct car and options. He was extremely knowledgeable and helpful. Prior to talking to Hez we were hesitant to buy because we did not know enough to make an informed purchase. Now we are very happy with our new vehicle.
This is my second vehicle from Flemington BMW. Ted was so patient and extremely helpful during the selection process. He is extremely knowledgeable about the vehicles and provided very user friendly instructions. Ted made my purchase experience very exciting. I would highly recommend Ted to anyone who is looking to purchase or lease a vehicle. Ted is an excellent salesman!
Professional service and customer care at Flemington BMW.
by Pop-Pop! from DealerRater.com
November 27, 2018
Bill Hinton provided us with excellent professional care and service in helping my wife and I decide on purchasing an X-3 from Flemington BMW. It was a painless decision accomplished on a tight schedule over the busy Thanksgiving Holiday. We met Bill on Friday morning and drove out with our new X-3 Saturday afternoon. Thank you Bill, Gerard & Laurie Market
This is our fifth lease with Flemington BMW. We've worked with Bill Hinton each time. Bill is great--friendly, no pressure, thorough and totally professional. Noha helped us with finances this year and was also great. We're BIG fans of Flemington BMW and drive the 45 minutes from our home in Madison, NJ because it's always worth the trip.
I have been dealing with Flemington BMW since 2002 and can honestly state that they have always been the benchmark of a quality dealership. I specifically have dealt with Tom Terrill my Client Advisor for all of my BMW???s for my family. Tom is very easy to work with and his knowledge of all BMW???s, offers and incentives are amazing. Between my wife, daughters and I we have reached double digits of BMW???s owned or leased from Flemington. And just received delivery of our 2019 X3 M40. Tom teams up with Ed Kiley the Sales manager and Jan-Michael Blakley for the team of people that really care about customer service. They make it a very easy process from the first sit down. Tom Terrill is simply the best! His professionalism, courtesy and knowledge is refreshing and to top that he happens to be a really nice person. I do not live locally any longer but always go to Flemington BMW for all my BMW???s and well as their quality service. Thank you, Tom, as this was another exceptional experience!
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