2011-15 Volkswagen Touareg Steering Issue
Vehicles affected by service bulletin:
- 2011 Volkswagen Touareg
- 2012 Volkswagen Touareg
- 2013 Volkswagen Touareg
- 2014 Volkswagen Touareg
- 2015 Volkswagen Touareg
The problem: Steering-wheel shimmy is felt both at constant and various speeds, and when braking and/or accelerating. Additionally, vibration can be felt throughout the entire vehicle, inside and out. The in-vehicle and body vibration is more prevalent while braking and accelerating. After a short stationary period after driving (as little as a few hours), warm tires can develop flat spots that cause this vibration. Moreover, incorrect tire balancing and/or improper wheel-to-hub-assembly torque could result in the condition.
Corrective action: Dealers will check the tires for anomalies and replace defective tires as necessary. Additionally, dealers will check and correct tire balancing and air pressure and re-torque wheel-to-hub assemblies in proper sequence and tightening specs.
Warranty info: Tires will be replaced under either the new-car or tire-manufacturer warranty, whichever is applicable. Additional vibration correction will be performed under the new-car or extended warranty, whichever is in force and/or applicable.
What owners should do: Call your local dealer with your vehicle’s identification number to determine if it’s involved in this service bulletin. You can also call Volkswagen at 800-822-8987 or NHTSA at 888-327-4236. Reference TSB No. 4815-01.
Need to find a dealer for service? Go to Cars.com Service & Repair to find a local dealer.
Editor’s note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker’s website to see if your vehicle has any service bulletins pending.
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