Toyota, Lexus Offer 10 Years of Connected Services on Some Models


Some Toyota and Lexus shoppers will be able to get a long-term trial of Safety Connect services, including emergency assistance and roadside assistance. While a one- to three-year trial for such services is the norm, parent automaker Toyota (Lexus is a luxury subsidiary) is stretching out that timeframe to 10 years — longer than many owners hold onto their vehicles.
Related: What’s New for Toyota in 2022?
Available through the Toyota or Lexus apps, Safety Connect comes with emergency assistance services which can be accessed through the push of a button inside the vehicle in the event of a medical or road emergency. It also bundles enhanced roadside assistance, 24-hour automatic collision notification and a stolen vehicle locator. Meanwhile, Service Connect helps manage preventive maintenance with routine maintenance reminders and alerts and vehicle health reports.

Currently, most new Toyota vehicles come with a one-year trial of Safety Connect services with the option to subscribe after the trial expires, along with a 10-year trial period of the Service Connect preventive maintenance technology bundle without an option to subscribe. Most Lexus vehicles offer Safety Connect services for three years and the same 10-year Service Connect trial period as Toyota. After the trial period expires, vehicle owners can pay $80 per year or $8 per month to subscribe to Safety Connect.
Such trial periods on most model-year 2023 and some 2022 vehicles have now been updated with a 10-year trial period for both Safety Connect and Service Connect, plus the option to subscribe to both after the trial ends. Here’s the full list:
Toyota
- 2023 bZ4X
- 2023 Corolla, GR Corolla, Corolla Hatchback
- 2023 Corolla Cross
- 2023 Crown
- 2023 Highlander
- 2023 RAV4
- 2023 Sequoia
- 2022-23 Tundra
- 2023 Venza
Lexus
- 2023 ES
- 2022-23 NX
- 2023 LS
- 2022-23 LX
- 2023 RX
- 2023 RZ
- 2023 UX
Any vehicles not listed above will continue to offer the current options for their respective brands, with a few exceptions: The Toyota GR Supra offers a four-year trial with two years of roadside assistance, while the Toyota GR86 features a one-year Safety Connect and Service Connect trial. Eligible vehicles must use the latest version of Toyota’s multimedia system.
More From Cars.com:
- What’s New With Lexus for 2022?
- 2023 Lexus RX Review: Still a Comfort Option?
- 2023 Toyota Crown: Royalty Returns to the U.S.
- 2022 Toyota Corolla Cross, RAV4, RAV4 Prime Earn Top Safety Ratings
- 2022 Toyota Tundra Named IIHS Top Safety Pick Plus
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Former News Editor Jane Ulitskaya joined the Cars.com team in 2021, and her areas of focus included researching and reporting on vehicle pricing, inventory and auto finance trends.
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