Reviews
Customer focused, pay attention to details Think for
Customer focused, pay attention to details Think for customers Good follow up and response on email
Customer focused, pay attention to details Think for
Customer focused, pay attention to details Think for customers Good follow up and response on email
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recognizing the care our team puts into every detail and follow-up at Peter Pan BMW. We're glad our customer-focused approach met your needs. We appreciate your feedback.
Just got my brand new 26 BMW X3 from this dealership.
Just got my brand new 26 BMW X3 from this dealership. Kam and Kees are extremely supportive and friendly to work with. Highly recommend!
Just got my brand new 26 BMW X3 from this dealership.
Just got my brand new 26 BMW X3 from this dealership. Kam and Kees are extremely supportive and friendly to work with. Highly recommend!
- Customer service —
- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Peter Pan BMW. We're glad our team could support you in getting your new 26 BMW X3. Enjoy your drive.
It was easy to complete the order.
It was easy to complete the order. Adam Locke made the transaction transparent and straightforward.
It was easy to complete the order.
It was easy to complete the order. Adam Locke made the transaction transparent and straightforward.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback and are glad the order process was smooth. Our team at Peter Pan BMW values transparency and ease. Thank you for choosing us.
I found what I wanted, the sales rep answered all my
I found what I wanted, the sales rep answered all my concerns and pointed out the features the car contained. The purchase was painless The car Genius was patient and taught me what I needed to know
I found what I wanted, the sales rep answered all my
I found what I wanted, the sales rep answered all my concerns and pointed out the features the car contained. The purchase was painless The car Genius was patient and taught me what I needed to know
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your detailed feedback and are glad our team coul assist you effectively. Thank you for choosing Peter Pan BMW. Enjoy your new vehicle.
Peter Pan is the best BMW dealer in the area.
Peter Pan is the best BMW dealer in the area. Christian Lee is a great client advisor, the kind that you will look forward to leave a praising feedback to. We are new to Bay Area and after having a very poor experience at another dealer I contacted Peter Pan, which was slightly further in distance, from us. I am glad we did. Christian is knowledgeable, helpful, will give you a great deal, and become a friend for years to come. Everybody from sales (Christian) to finance (Shak Ahadi) were helpful, extremely efficient and no games or tricks - the words I have not usually used to describe dealership experiences, elsewhere. Will be coming back
Peter Pan is the best BMW dealer in the area.
Peter Pan is the best BMW dealer in the area. Christian Lee is a great client advisor, the kind that you will look forward to leave a praising feedback to. We are new to Bay Area and after having a very poor experience at another dealer I contacted Peter Pan, which was slightly further in distance, from us. I am glad we did. Christian is knowledgeable, helpful, will give you a great deal, and become a friend for years to come. Everybody from sales (Christian) to finance (Shak Ahadi) were helpful, extremely efficient and no games or tricks - the words I have not usually used to describe dealership experiences, elsewhere. Will be coming back
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your detailed feedback about your experience with our team at Peter Pan BMW. It's good to hear our sales and finance teams met your needs professionally. Thank you for choosing us.
Kam was a great help.
Kam was a great help. Made it very easy and quick to purchase the vehicle of my choice. The finance department was also very detailed in explaining everything I needed to know regarding the vehicle.
Kam was a great help.
Kam was a great help. Made it very easy and quick to purchase the vehicle of my choice. The finance department was also very detailed in explaining everything I needed to know regarding the vehicle.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your feedback and are glad our team made the process smooth for you at Peter Pan BMW. Thank you for choosing us for your vehicle purchase.
My wife and I had an outstanding experience at this
My wife and I had an outstanding experience at this dealership- their excellent customer service made us feel valued and appreciated. Best car purchasing experience ever!
My wife and I had an outstanding experience at this
My wife and I had an outstanding experience at this dealership- their excellent customer service made us feel valued and appreciated. Best car purchasing experience ever!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re pleased to hear that you and your wife had such a positive experience with our customer service at Peter Pan BMW. Thank you for sharing.
Had a fantastic car buying experience thanks to Youbert,
Had a fantastic car buying experience thanks to Youbert, the floor manager at Peter Pan BMW. He went above and beyond to help us choose the right BMW, giving us plenty of time to make a thoughtful decision without any pressure. Youbert's knowledge of BMW vehicles is impressive - he provided detailed explanations of all the features and how they'd benefit our daily driving. His patient, no-pressure approach made what's usually a stressful process surprisingly enjoyable. Highly recommend working with Youbert if you're considering a BMW. His expertise, patience, and genuine care for customers really stands out. We're thrilled with our new car and would definitely return for future purchases!
Had a fantastic car buying experience thanks to Youbert,
Had a fantastic car buying experience thanks to Youbert, the floor manager at Peter Pan BMW. He went above and beyond to help us choose the right BMW, giving us plenty of time to make a thoughtful decision without any pressure. Youbert's knowledge of BMW vehicles is impressive - he provided detailed explanations of all the features and how they'd benefit our daily driving. His patient, no-pressure approach made what's usually a stressful process surprisingly enjoyable. Highly recommend working with Youbert if you're considering a BMW. His expertise, patience, and genuine care for customers really stands out. We're thrilled with our new car and would definitely return for future purchases!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words about our team at Peter Pan BMW and are pleased to hear you had a positive car buying experience. It's great to know that his expertise helped make the process enjoyable for you. We wish you well with your new BMW.
I had a great experience buying my car at Peter Pan.
I had a great experience buying my car at Peter Pan. Friendly, helpful, responsive and quick.
I had a great experience buying my car at Peter Pan.
I had a great experience buying my car at Peter Pan. Friendly, helpful, responsive and quick.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful customer service and very pleased salesman.
Wonderful customer service and very pleased salesman. I would recommend it to everyone. Thank you.
Wonderful customer service and very pleased salesman.
Wonderful customer service and very pleased salesman. I would recommend it to everyone. Thank you.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad you had a great experience with our team at Peter Pan BMW. We appreciate your recommendation and thank you for sharing your positive feedback.