Reviews
Pleasant visit.
Pleasant visit. All employees were respectful, competent and thorough. Were aware of my financial concerns. The 25 word requirement/demand is uncalled for and cumbersome.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change and related services.
Oil change and related services. Michael Landino was the service manager. As usual the work was performed in a timely manner, and the cost was reasonable. Michael was his usual friendly and helpful self. His attention to detail is greatly appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I have used Ganley in North Olmsted for all my service
I have used Ganley in North Olmsted for all my service maintenance needs since purchasing my car there, and have always felt they were fair priced and personable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Roberta, thank you for your continue support and business throughout the years in both our sales and service department! We greatly appreciate your business and 5 star feedback. We look forward to seeing you again in the near future. Have a great weekend!
Though I didn?
Though I didn?t buy a car, I didn?t feel pressured. I know the last car I was in (not from this place) I immediately felt regretful the week of. Very friend staff and worked well with me to try to find me the prefect car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Amber, we greatly appreciate you choosing our dealership to look for a new vehicle. We hope that you come see our team in the future for vehicle maintenance or when the time comes for a new vehicle! Thank you again for your 5 star rating and have a great weekend!
Always the best Honda Service and Dealership!
Always the best Honda Service and Dealership! Clean, efficient, and honest! The waiting area is very comfortable too. I went in for a part recall and got my tires checked while I'm at it. They didn't charge even for a service fee! Plus a free car wash!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jella, thank you for choosing our service department time and time again! We greatly appreciate your business and taking the time to leave our team this feedback. We are glad that our dealership facilities met your standards and made the service visit enjoyable. We look forward to seeing you again in the future. Please reach out to the team if any questions come up along the way!
Fast timely and reliable friendly service.
Fast timely and reliable friendly service. Comfortable setting while I waited. I’m ready to bring my other vehicle in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I have bought and leased cars from Ken Ganley Honda on
I have bought and leased cars from Ken Ganley Honda on many occasions. Lately I have been working with Devin and Bob, what a great team they make, they have made the buying/leasing process very easy for me. I highly recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Vita, thank you for your continued business and for taking the time to leave this great feedback! We will be sure to pass along your 5 star review to Devan, Bob & the whole team! We hope to see you again in the future for service. Have a great week!
Eventually came to an agreement on lease terms.
Eventually came to an agreement on lease terms. Employees were cooperative and professional. Probably will do business with again. Awaiting equity check. Happy they had the car we wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Jerry, thank you very much for choosing our dealership to purchase a new car. We know that you have a lot of options and are honored you gave us the chance to earn your business. Please do not hesitate to reach out if any questions come up along the way. Have a great weekend!
Easy to understand paperwork, excellent service and very
Easy to understand paperwork, excellent service and very nice waiting area for you. Lots of coffee and snacks to keep you occupied. Kept me updated on my phone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nancy, thank you for choosing our dealership to service your vehicle! We greatly appreciate your business and hope you continue to service your Honda with us. Have a great day!
No compliants.
No compliants. Everything went smoothly. The rep was very helpful. I knew exactly what I was looking for and he didn?t try to push me to buy anything I didn?t want.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dawn, thank you for purchasing a new Honda from our team! It was a pleasure assisting you in finding the perfect vehicle. We hope you continue to enjoy your new car!