Reviews
Our sales person was perfect man!
Our sales person was perfect man!! Above and beyond!!!! Explain everything perfectly. Everyone should be like him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!
Andy at Ken Ganley Honda took great care getting me in
Andy at Ken Ganley Honda took great care getting me in for service today. Very friendly and accommodating. Andy and everyone at Ken Ganley of NO are fantastic and customer friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
A wonderful experience.
A wonderful experience. I am happy to recommend Honda. This particular Honda has always made me feel welcome. Bought my car there. Excellent service. The young man (Lewis) who provided my shuttle was very professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
We like the service and we like the people.
We like the service and we like the people. We’ve never had any problems..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave a review for us at Ken Ganley Honda North Olmsted. We're happy we could meet your expectations!
Always Very friendly.
Always Very friendly. The work was done on time as promised. Waiting area is clean and provided refreshments.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day!
The staff here is fantastic.
The staff here is fantastic. Very helpful. Not sure I’ll buy a Honda again though. We’ve had two parts fail after only four years and neither was covered by the warranties. If I wanted to buy a car that was having parts fail immediately I’d have bought a gm and saved a few grand. Again, the staff here is incredible. Very nice people. They do everything they can to help you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
An outstanding dealership with outstanding people?
An outstanding dealership with outstanding people? honest, caring, knowledgeable, sales staff, that really works to fit the right car to your needs? Service personnel who are experts in their field, and strive to make every visit an excellent one? This is truly the best of the best in automotive dealerships? I would highly recommend Ken Ganley Honda for all of your Automotive needs? You will not be disappointed?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kenneth, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
An outstanding dealership with outstanding people…
An outstanding dealership with outstanding people… honest, caring, knowledgeable, sales staff, that really works to fit the right car to your needs… Service personnel who are experts in their field, and strive to make every visit an excellent one… This is truly the best of the best in automotive dealerships… I would highly recommend Ken Ganley Honda for all of your Automotive needs… You will not be disappointed…
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Clekenny, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Honda North Olmsted. We are always more than happy to assist you if anything else comes up. Take care!
Great customer service by our salesman Bobby Ross Very
Great customer service by our salesman Bobby Ross Very helpful and thorough Explained everything to us
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Honda North Olmsted. We are always more than happy to assist you if anything else comes up. Take care!
Should NOT TAKE 2 hours for an oil change?
Should NOT TAKE 2 hours for an oil change? Also, it appears they have given up on fixing the color on my back up screen. In the heat, it's only in black and white. Tried fixing it, but gave up? Horrible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kevin, thank you for your feedback. We are sorry that your experience at Ken Ganley Honda North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our staff will be reaching out to you in the very near future. Thank you again for your feedback. It helps us to get even better.