Reviews
Dick Smith employees were very professional and
Dick Smith employees were very professional and knowledgeable. They stayed open pass time for me to test drive my vehicle.
Dick Smith employees were very professional and
Dick Smith employees were very professional and knowledgeable. They stayed open pass time for me to test drive my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Wonderful job, I did not have to wait very long, service
Wonderful job, I did not have to wait very long, service personnel was great and attentive
Wonderful job, I did not have to wait very long, service
Wonderful job, I did not have to wait very long, service personnel was great and attentive
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had extremely great experience!
I had extremely great experience! They were VERY helpful, nice ! They bent over backward helping me
I had extremely great experience!
I had extremely great experience! They were VERY helpful, nice ! They bent over backward helping me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service.
Excellent customer service. Putting customer first. Make sure the customer understands what going on with their vehicle.
Excellent customer service.
Excellent customer service. Putting customer first. Make sure the customer understands what going on with their vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Everyone is friendly and helpful.
Everyone is friendly and helpful. They respond very quickly and always answer any questions I have.
Everyone is friendly and helpful.
Everyone is friendly and helpful. They respond very quickly and always answer any questions I have.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks you for the review, COURTBUG96! We're really glad to hear you've had a great experience with our team. We look forward to serving you again in the future.
Good service, nice people, my car was treated well and it
Good service, nice people, my car was treated well and it was clean when I got back in it.
Good service, nice people, my car was treated well and it
Good service, nice people, my car was treated well and it was clean when I got back in it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, PETERLSTRONG, for sharing your experience. We’re happy to hear that our team provided good service and took great care of your vehicle. It’s wonderful to know your car was returned clean and ready to go. We appreciate your trust in us and look forward to seeing you again for your next visit.
Driver service was excellent.
Driver service was excellent. Repair took over 4 hours.-Three hours longer then qouted. Told by service advisor ther extremely busy, but they had me c ome in at 745 in the morning and did not start working on my car until 3 hours later.
Driver service was excellent.
Driver service was excellent. Repair took over 4 hours.-Three hours longer then qouted. Told by service advisor ther extremely busy, but they had me c ome in at 745 in the morning and did not start working on my car until 3 hours later.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you, SUELOVE1048, for taking the time to share your feedback. We’re glad you were pleased with our driver service and truly appreciate your patience during your visit. We understand your concern about the delay and apologize for the extended wait. Your comments help us improve our scheduling and communication so we can serve you more efficiently next time. We look forward to welcoming you back and providing a smoother experience on your next visit.
Excellent service and team work among the staff members!
Excellent service and team work among the staff members! I would highly recommend getting your vehicles serviced at Dick Smith Nissan of St. Andrews!
Excellent service and team work among the staff members!
Excellent service and team work among the staff members! I would highly recommend getting your vehicles serviced at Dick Smith Nissan of St. Andrews!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, LESTER.LEMON52, for your wonderful review. We’re delighted to know our team delivered excellent service and worked together to make your visit a great one. Your recommendation means a lot to us and motivates our staff to keep providing the best care possible. We look forward to seeing you again at Dick Smith Nissan of St. Andrews.
If I could give no stars I would.
If I could give no stars I would. Complete Scammers. Pretty sure I was charged $198 for a recall. Took vehicle due to airbag light being on. They said oh you have a recall on your air bag. Said they reset airbag. Obviously they didn't, light was still on. Tried to allow me to leave without fixing it properly. Left it there , next day , they xall and said $2667 to fox your airbag. I'm pretty sure they damaged the airbag worse when they were looking at the vehicle the 2nd time.
If I could give no stars I would.
If I could give no stars I would. Complete Scammers. Pretty sure I was charged $198 for a recall. Took vehicle due to airbag light being on. They said oh you have a recall on your air bag. Said they reset airbag. Obviously they didn't, light was still on. Tried to allow me to leave without fixing it properly. Left it there , next day , they xall and said $2667 to fox your airbag. I'm pretty sure they damaged the airbag worse when they were looking at the vehicle the 2nd time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
It was pleasant experience.
It was pleasant experience. It did not take long to get my card service and they kept me updated on the process.
It was pleasant experience.
It was pleasant experience. It did not take long to get my card service and they kept me updated on the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Lu, for your review! We're delighted to hear your visit was pleasant and that our team kept you informed throughout your service. We value your time and are glad everything went smoothly. We look forward to seeing you again soon!