Reviews
Great experience
Brent and Vinnie were a great help in purchasing our van. They were mindful of our 3 young kids and helped to keep them entertained during the process. They were also able to throw in the extras I wanted at no additional cost.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, bobcat for your post about Brent Mikell and Vinnie Ferrone! We are delighted they were able to accommodate you and entertained your 3 children while you purchased your new car. These two gentlemen are committed to customer care to the fullest. We appreciate your five star rating. Thank you for your business from all of us at AutoPark Honda of Cary. Congratulations, and remember to like us on Facebook!
Efficient and friendly
We bought a 2015 Accord Hybrid, and got a great service from our salesperson, Khaled Elridi. He worked with us on the price and got us the exact car we wanted. Khaled made sure to get all information from us ahead of time so that the sales processing time was very quick. He seemed to share our excitement about the purchase -- which adds a pretty good personal touch! Kain Schenk, the finance manager we worked with, was also very efficient. He did ask us about all the add-ons, as he should, but didn't try to be pushy or patronizing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, stokdar for your post about Khaled Elridi! He has made quite an impression with our customers by his enthusiasm and work ethic. Kain Schenk is a terrific Business Manager, and dedicated to providing a variety of options on warranties that benefit our customers and are tailored to their needs. Thank you for your business from all of us at AutoPark Honda of Cary. Congratulations on your Accord Hybrid, and remember to like us on Facebook!
Will buy from again
I was blown away with the excellent customer service I received from both the sales staff, finance office and service department. I bought my vehicle from Brent Mikell and will not hesitate to recommend him to anyone looking for a Honda! He was fun, very knowledgeable and easy to deal with. He made the whole car buying process very relaxing and enjoyable! Kain in the finance department made the whole finance process effortless. Jason in the service department was fantastic as well when I took my new CRV in for some add ons. I would suggest this place to everyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, SugarAddict23 for your post about Brent Mikell! Brent is fun and professional all wrapped in one. It's great that everyone you interacted with was positive, helpful, and well...5 star. Thank you for your business from all of us at AutoPark Honda of Cary. Congratulations on your new CR-V, and remember to like us on Facebook!
Jae Kim outstanding
Having bought only brand new cars in the past, I started my search for a used Accord with concerns about the risks of undetected problems. Fortunately, Jae Kim helped me get all the information I needed to buy the car I wanted with confidence. He patiently answered my many questions and accommodated my need for multiple visits to the dealership to test drive the car. He also allowed me to take the car to an independent auto mechanic for an inspection. Then, when I had last-minute questions about something I did not notice until driving the car back from the inspection, he was quick to ask someone from the service department to ride with me in the car to check it out. I could not have asked for better customer service, and Jae Kim?s expertise, professionalism and good-natured personality made him a pleasure to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, apprehensive for your post about Jae Kim and your total car buying experience at our store. It is refreshing to read how you went through your car experience and felt confident in the end result with your purchase. Thank you for your business from all of us at AutoPark Honda of Cary. Congratulations, and remember to like us on Facebook!
AutoPark Honda
Fantastic and excellent customer service, from start to finish.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Chad for your five star review! We appreciate your business. Congratulations from all of us at AutoPark Honda of Cary, and remember to like us on Facebook!
Very pleased
Excellent customer service from my entrance on the lot until we left. Staff knowledgeable and patient. Very pleased. Would certainly buy from again without hessitation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Chad for your five star review about your car buying experience with John Escano and Vinnie Ferrone! We appreciate your business. Congratulations from all of us at AutoPark Honda of Cary, and remember to like us on Facebook!
Great visit
First time for service. Great facility, excellent service people and vehicle was ready when promised. Will definitely come back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Charles for your 5 star review! We appreciate your business. Congratulations from all of us at AutoPark Honda of Cary, and remember to like us on Facebook!
Excellent Customer Service
We worked with Alexander Jacobson. This is the second vehicle we have bought from him in 6 months. He listened to our needs and help fulfill those needs. We came back to Auto Park Honda and Alexander due to the excellent service we received with purchase of our first car. We are excited about the AutoPark for Life program as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, parksam1987 for your post about Alexander Jacobson! What a testament to his customer service with your customer loyalty. SeconD car within 6 months...WOW! Thank you for your business from all of us at AutoPark Honda of Cary. Congratulations, and remember to like us on Facebook!
A very good car buying experience
We worked with Mr. Jae Kim who was very helpful in making our car buying experience as painless as possible. He worked with is on the price and was very helpful in getting us the car we wanted. He was patient and understanding. I would definitely recommend the dealership but I would also highly recommend getting the assistance of Jae for your next car purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you, skd912 for your post about Jae Kim! One word that is always associated with Jae is "patient" ...this is true, not only because most customers say it, but he truly is that. He prides himself on providing the best customer service possible. Thank you for your business from all of us at AutoPark Honda of Cary. Congratulations, and remember to like us on Facebook!
Good options to choose from and good staff
Jae Kim Gave me the best options and best rate for my car.overall good experience and fair deals. I love my car and really happy associated with auto park.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, amit for your post about Jae Kim! We are glad Jae helped you get into the car you love. Thank you for your business from all of us at AutoPark Honda of Cary. Congratulations, and remember to like us on Facebook!
