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Conway Ford

(270 reviews)
Sales hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30pm–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed

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Reviews

(270 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Conway Ford from DealerRater.

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I had to surrender my Lincoln Corsair 2024 due to the

I had to surrender my Lincoln Corsair 2024 due to the Lemon Law and Conway Ford said they would be happy to help us do so . We were going to wait to get another car but Mackie found one we were interested in and I had a new car 4 days later . There was no pressure and everyone was very accommodating through the whole deal. I would recommend Conway Ford and Mackie Campbell for working with us and Lincoln too.

I had to surrender my Lincoln Corsair 2024 due to the

I had to surrender my Lincoln Corsair 2024 due to the Lemon Law and Conway Ford said they would be happy to help us do so . We were going to wait to get another car but Mackie found one we were interested in and I had a new car 4 days later . There was no pressure and everyone was very accommodating through the whole deal. I would recommend Conway Ford and Mackie Campbell for working with us and Lincoln too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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i took my 2022 ford tremor to conway ford because of

i took my 2022 ford tremor to conway ford because of noise in rear end because that’s where i bought my truck they keep saying they couldn’t hear no noise so finally i got fed up with conway ford and went to beach ford in myrtle beach told them the same thing about the noise they check it and found there was a yoke on the drive shaft bad they replace it now there’s no more noise thanks to beach ford guess where my next truck i buy will come from thanks beach ford

i took my 2022 ford tremor to conway ford because of

i took my 2022 ford tremor to conway ford because of noise in rear end because that’s where i bought my truck they keep saying they couldn’t hear no noise so finally i got fed up with conway ford and went to beach ford in myrtle beach told them the same thing about the noise they check it and found there was a yoke on the drive shaft bad they replace it now there’s no more noise thanks to beach ford guess where my next truck i buy will come from thanks beach ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Hubert, we are so disappointed to learn of this situation you have described. Please give us a call at (843) 365-5596 and we will do our best to make this better. We hope to hear from you soon.

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Worst dealership ever!

Worst dealership ever! Don’t waste your time! I’ve had multiple issues with them!

Worst dealership ever!

Worst dealership ever! Don’t waste your time! I’ve had multiple issues with them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (843) 365-5596 so we can assist you further.

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Wendy in service did an exceptional job on my car to make

Wendy in service did an exceptional job on my car to make sure everything was right and kept me updated on every transaction. It was a pleasure working with her and I will always bring my car back to her for service.

Wendy in service did an exceptional job on my car to make

Wendy in service did an exceptional job on my car to make sure everything was right and kept me updated on every transaction. It was a pleasure working with her and I will always bring my car back to her for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My salesperson was Kevin and he was a pleasure to work

My salesperson was Kevin and he was a pleasure to work with. This was our 5th vehicle with Conway ford. Ask for Kevin and shop at Conway ford.

My salesperson was Kevin and he was a pleasure to work

My salesperson was Kevin and he was a pleasure to work with. This was our 5th vehicle with Conway ford. Ask for Kevin and shop at Conway ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great folks over there at Conway Ford.

Great folks over there at Conway Ford. From the sales rep Ramon Alvarez to his Andy. It was an easy process from seeing the car online to the final negotiations. NO GAMES! Serious guys over there.

Great folks over there at Conway Ford.

Great folks over there at Conway Ford. From the sales rep Ramon Alvarez to his Andy. It was an easy process from seeing the car online to the final negotiations. NO GAMES! Serious guys over there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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i bought a 2022 tremor brand new from conway ford it’s

i bought a 2022 tremor brand new from conway ford it’s got less than 18000 miles on it i had to take it back to get the leaf springs fix on it than after that my right person mirror started to melt and come apart and they said that my warranty wouldn’t cover it that was what the manufacturer said and i know it’s a faulty manufacturer mirror i looked on the internet and found out that there’s a lot of people having the same problem and ford want fix it so i’ve decided that i’ll fix it myself so the next truck i buy want be a ford that’s how you fix you own truck problem right is right and wrong is wrong and this is just wrong

i bought a 2022 tremor brand new from conway ford it’s

i bought a 2022 tremor brand new from conway ford it’s got less than 18000 miles on it i had to take it back to get the leaf springs fix on it than after that my right person mirror started to melt and come apart and they said that my warranty wouldn’t cover it that was what the manufacturer said and i know it’s a faulty manufacturer mirror i looked on the internet and found out that there’s a lot of people having the same problem and ford want fix it so i’ve decided that i’ll fix it myself so the next truck i buy want be a ford that’s how you fix you own truck problem right is right and wrong is wrong and this is just wrong

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Earl, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (843) 365-5596 so we can make your experience a positive one.

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Dan Akers and Barry Norman were my salespersons.

Dan Akers and Barry Norman were my salespersons. Very low key but informative and pleasant to deal with. No high pressure tactics. Enjoyable buying experience.

Dan Akers and Barry Norman were my salespersons.

Dan Akers and Barry Norman were my salespersons. Very low key but informative and pleasant to deal with. No high pressure tactics. Enjoyable buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi James, we are happy we could make your experience a positive one! Safe travels!

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2023 Explorer limited

My salesperson , Kimberly, was a joy to work with. We talked about 3 vehicles before I finally made my choice. I also had my dog with me during the process. She was treated like family in the showroom. Very good experience buying a car.

2023 Explorer limited

My salesperson , Kimberly, was a joy to work with. We talked about 3 vehicles before I finally made my choice. I also had my dog with me during the process. She was treated like family in the showroom. Very good experience buying a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Steven, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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New Ford Explorer

Very pleasant experience! Everyone was great, and they made the process very easy. Our family uses this dealership a lot.

New Ford Explorer

Very pleasant experience! Everyone was great, and they made the process very easy. Our family uses this dealership a lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Tammy, we appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!

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