Reviews
Easy to schedule a routine service.
Easy to schedule a routine service. Quick and efficient check in at arrival. At the time I scheduled the service and at arrival, Joseph Stanton informed me of the expected time for completion. Joseph kept me updated during the wait and had me on my way quickly after the work was completed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Paul, we appreciate your kind words about Joseph and our team. I will be sure to get your message to him. Continue to take care, and thank you for choosing Steve White Volkswagen!
Fast, courteous, great.
Fast, courteous, great. I showed up a week early and was in and out quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
So glad our team was able to get you taken care of quickly and efficiently! Thanks for sharing!
Prompt service.
Prompt service. Solved my problem quickly. Uber service to and from the dealership was a huge help!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for sharing, Greg! If there's anything we can improve to earn your 5-star rating, please let us know. Continue to take care!
Very good service.
Very good service. In and out quickly with no hassle. Managers and salesman very courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing, Rita, and for choosing Steve White Volkswagen! Continue to take care!
Tyler always explains everything clearly.
Tyler always explains everything clearly. He gets us in and out as promised and always makes sure that our GTI is well taken care of! Thank you Tyler!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for taking the time to share! Tyler is awesome and I will be sure to get your encouraging message to him. Take care and continue to enjoy your pristine GTI!
Team was responsive, courteous and made sure that they
Team was responsive, courteous and made sure that they met our expectations on our service appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience and feedback! Continue to take care.
Joseph (from New York) was my Service Manager today.
Joseph (from New York) was my Service Manager today. He was pleasant, professional, and very knowledgeable. He was able to answer all my questions and kept me informed every step of the way with the service. I will always ask for Joseph from now on for any and all my service for our VW.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome! Thanks for sharing, Mitch! We are very fortunate to have Joseph; I will be sure to get this message to him. Continue to take care, and thank you for choosing Steve White Volkswagen!
April was my recent specialist and she did a super job
April was my recent specialist and she did a super job helping me with the latest service and updates for my 2017 Allroad4!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for sharing, SJ! I look forward to getting your kind words to April! Take care and continue enjoying your pristine Audi Allround!
The staff is very professional and helpful especially
The staff is very professional and helpful especially Tyler Z. My car was serviced promptly and they even helped me contact warranty to take care of issues. I was given a snazzy new loaner for a few days which was a plus. They also washed my car!! Always a pleasure to go to Steve Whites VW. Highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Billie, thank you so much for you kind word and feedback! I will be sure to let Tyler know. Continue to take care, and thanks for being a part of the Steve White Volkswagen family!
If you are a young buyer or first time buyer, avoid this
If you are a young buyer or first time buyer, avoid this dealership. I am 23 and was treated less-than other clients in the showroom. I know how the car buying process works. They assumed I was uneducated and had no clue what I was doing. Would not buy from this dealership.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Cooper, thank you for taking the time to share your experience as this matter was addressed as soon we received your feedback. We’re truly sorry to hear that you felt you were treated unfairly during your visit. At our dealership, we strive to treat every customer with respect and professionalism, regardless of age or experience. It’s disappointing to hear that we missed the mark in your case. We hope to rectify this and that you experience the customer service you deserve should you decide to give us the opportunity in the future. Take care.