Reviews
Write a reviewNot your typical used car dealership! Excellent!
Drove 5 hours from Tennessee to purchase low mileage truck after Alex did a face time video in 17 degree weather for me to see the condition of truck. After driving home I noticed the truck had couple of leaks in my garage which Alex reimbursed for me to repair. Alex and his wife are honest people and a pleasure to deal with! Always returned my calls and did what he said he would do during the whole transaction. His 5 star review ratings speak for it's self! He made us feel like family and the purchase was effortless. Very pleased with purchase and transaction and meeting a new friend! Would purchase from again and Highly Recommend! Perfect used car buying experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Sweetest Day Ever
All I can say is Alex is the best car dealer we have ever met! We have been to the big guys in the business and got burned. We were treated like robots by the bigger companies. Alex treated us like people, like his family and he deserves more than 5 stars! I highly recommend him whenever you need a vehicle! We love you Alex, thank you for your help!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
Alex and Rob were great to work with. Open and honest, fair, and very kind. Would definitely recommend them to anyone looking for a used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
best purchase experience ever!
Came from Toledo seeking a particular, not that easy to find car. Rob and Alex were wonderful to work with, the car is great and I only wish they were closer! Buy with confidence that you will be treated more than fairly and find a good vehicle - both atypical in a good way!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honest no pressure sale
Alex and Rob provided a great customer experience. Rob gave a honest up front assessment on all aspects of the vehicle we were purchasing. The experience was laid back with no pressure. Rob went above and beyond with his customer service and has stayed in touch to ensure we are happy with our purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
quality respect and service
called ahead, dealer had snow cleaned off of car and car pulled out and unlocked for me; let us take the car for half a day to check it out, was able to act as the agent for my Credit Union and seal the deal on a Saturday. Beautiful low mileage cars (he doesn't advertise it, but, apparently, he buys low mileage cars, cleans them up, does scheduled maintenance, replaces the tires and charges a fair price) very satisfied
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
ABSOLUTELY OUTSTANDING!!!
In Alex and Rob at A Plus Auto Sales I truly found the most professional, sincere, hard-working and above-and-beyond customer service professionals I have encountered to date throughout a lifetime of purchasing cars. It is evident they take a great deal of pride in the quality of the work they do each and every day. Because of them, I would recommend A Plus Auto Sales hands-down, far and above any other dealer when ready to purchase a car. They were patient throughout the entire process, gave zero hassle, no pressure; were forthright about car histories and pricing; and downright good to work - qualities that deserve to be rewarded with our business; and will be rewarded with mine time again in the future when in need for my next car. Professionals at their level of caliber rate above and beyond 5 of 5 stars in my book. In addition, when it came to final closure on the deal, Alex was efficient and on the mark, with flawless attention to detail when it came to ensuring all the required documentation was on point, making the process seamless; and I could not have been more pleased with his willingness to work with me on pricing; settling on an extremely customer-friendly price for a wonderful car. But the most impressionable mark for me – the signature of who he is; the fine quality of service he gives…when I returned two days later to pick up the car; Alex had surprised me with having had two dents removed to perfection – of his own initiative and free of charge!! All this simply out of the goodness and top-quality professionalism that I am confident have been at the core of his daily work ethic for years, and can be relied upon from him and Rob – two genuine masters in their trade and in the art of customer service – for years to come! Thank you, Alex and Rob!! - Chris O.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great buying experience with Alex and Rob
We had a great experience buying our Ford Focus hatchback with Alex and Rob. We are very happy with the car, which had low miles and is in excellent condition. When I first looked at the car, I noticed a few nicks and scratches. I mentioned this to Alex and he said that they could probably have their detail guy buff them out and touch up the scratches with paint. Later, when my wife and I both came to look at the car, we were both impressed with the low miles and general great condition, and we decided to go through with the purchase on the spot. I was actually surprised that Alex brought up even after we had made the decision to buy the car that we should bring it back to have the touch up work done. We brought it back for the touch up and are very happy with the results. They stayed later in the evening to meet with us so that we could come at work. We are very appreciative. Thanks Alex and Rob!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
TRUE no pressure salesmanship
There aren"t enough words to describe how wonderful of an experience I have had working with these guys. From the initial contact email, all the way past the purchase there has been stellar communication with absolutely no pressure.The guys are extremely professional, outgoing, and tell it how it is. I feel like a friend instead of business transaction to them, and would recommend them to anyone looking to purchase a vehicle. I could not have asked for a more smooth and stress free process!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dealership Review- Alex/Owner
We are in the process of buying a second used car from Alex at A + Auto Sales/West Chester, OH. We are return customers because of the quality of service and satisfaction we have received from Alex. We highly recommend those looking for a new or used car to check out A+ Auto Sales/West Chester and speak with Alex. He is very honest and professional and as a result we will again be return customers. Thank you, Alex! Sincerely, Tina Koehne
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
