Reviews
I was looking at a car they had posted (used).
I was looking at a car they had posted (used). I went in to look at the car, the car wasn't ready to be sold they had to service it. I keep reaching out to see if they had the car ready, they then said it was waiting parts. A week after I followed up again, the salesperson told me one of the Managers decided to buy the car.... Complete waste of time, I do not recommend anyone come here.
I was looking at a car they had posted (used).
I was looking at a car they had posted (used). I went in to look at the car, the car wasn't ready to be sold they had to service it. I keep reaching out to see if they had the car ready, they then said it was waiting parts. A week after I followed up again, the salesperson told me one of the Managers decided to buy the car.... Complete waste of time, I do not recommend anyone come here.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
William, we're really disappointed to see your feedback. We work hard to provide a seamless car-buying process and it is discouraging to see that you feel we missed the mark. We will be sure to internally address your comments. In the meantime, we'd love the chance to assist you with your vehicle search. Please contact us if you are interested in working together. Thank you. Emil Cain - Used Car General Sales Manager - emilc@anaheimhyundai.com
Terrible business practice at this used car
Terrible business practice at this used car dealership Advertised price get ballooned when you arrive at location
Terrible business practice at this used car
Terrible business practice at this used car dealership Advertised price get ballooned when you arrive at location
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dejan, I'm sorry to hear about your experience with the pricing. We strive for clarity and it's concerning that this wasn't reflected during your visit. Please reach out so we can address this issue directly. Thank you, Debbie Pepper - Customer Support Manager - debbie.pepper@tustingmc.com
I contacted the dealership for a price quote.
I contacted the dealership for a price quote. After failing to get a quote, I reached out and spoke with a salesman named James Seo. Based on other quotes I have received, I asked him if he was willing to do better. Instead of providing a quote, he said I should go buy it from whoever offered that price. And I did just that. I went ahead and bought the Ioniq 9 from their competitor.
I contacted the dealership for a price quote.
I contacted the dealership for a price quote. After failing to get a quote, I reached out and spoke with a salesman named James Seo. Based on other quotes I have received, I asked him if he was willing to do better. Instead of providing a quote, he said I should go buy it from whoever offered that price. And I did just that. I went ahead and bought the Ioniq 9 from their competitor.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Kevin, I'm sorry to hear about your experience with our dealership. We aim for helpful and respectful communication, so it's disappointing that we fell short here. If there's anything else you'd like to discuss or if you have further feedback, please feel free to reach out. Thank you, Debbie Pepper - Customer Support Manager - debbie.pepper@tustingmc.com
There is no reason to post a Teaser price when you find
There is no reason to post a Teaser price when you find out you are not going to get it! This is why I hate to deal with dealerships !
There is no reason to post a Teaser price when you find
There is no reason to post a Teaser price when you find out you are not going to get it! This is why I hate to deal with dealerships !
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We apologize for any frustration caused by the pricing experience. We strive to maintain transparency and it's concerning to hear that we may have fallen short in this instance. Please feel free to reach out so we can address your concerns directly and work towards a resolution. Thank you, Debbie Pepper - Customer Support Manager - debbie.pepper@tustingmc.com
It's junk trash 🗑 dealership tray to sell car with
It's junk trash 🗑 dealership tray to sell car with transmission issue and add 9000$ more for warranty and security ask u need to buy it with credit card it's scam I open a case with corporate
It's junk trash 🗑 dealership tray to sell car with
It's junk trash 🗑 dealership tray to sell car with transmission issue and add 9000$ more for warranty and security ask u need to buy it with credit card it's scam I open a case with corporate
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
John, I'm sorry you were not satisfied with your experience. We take such concerns seriously and want to ensure everything is addressed properly. Please feel free to reach out so we can discuss this further and find a resolution together. Thank you, Debbie Pepper - Customer Support Manager - debbie.pepper@tustingmc.com
$499 for catalytic converter etching for an EV that
$499 for catalytic converter etching for an EV that doesn't have a catalytic converter. Run away from a place like this, it's a scam.
$499 for catalytic converter etching for an EV that
$499 for catalytic converter etching for an EV that doesn't have a catalytic converter. Run away from a place like this, it's a scam.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
It's concerning to hear about your experience. We strive for transparency and accuracy in our offerings, so this feedback is important to us. Please reach out if you'd like to discuss this further or have any other concerns. Thank you, Debbie Pepper - Customer Support Manager - debbie.pepper@tustingmc.com
I am 63 years old.
I am 63 years old. I have lots of experience leasing/buying cars. This was truly my best experience ever. I expressed interest online. Received immediate response from Juan Z. Never was I pressured, made appointment, went in and once again, I never felt pressured, Juan was informative, professional, friendly, best service I have ever received buying a new car. I left In my new car feeling like I was part of a new family. Aladin in finance was real and friendly. And the wonderful man who got us approved was also incredible. I feel horrible that his name is escaping me right now. I see the past reviews are not that high but ownership has changed and the service is now incredible. Once again ask for Juan Z. He is amazing. He actually made the long process fun!!!
I am 63 years old.
I am 63 years old. I have lots of experience leasing/buying cars. This was truly my best experience ever. I expressed interest online. Received immediate response from Juan Z. Never was I pressured, made appointment, went in and once again, I never felt pressured, Juan was informative, professional, friendly, best service I have ever received buying a new car. I left In my new car feeling like I was part of a new family. Aladin in finance was real and friendly. And the wonderful man who got us approved was also incredible. I feel horrible that his name is escaping me right now. I see the past reviews are not that high but ownership has changed and the service is now incredible. Once again ask for Juan Z. He is amazing. He actually made the long process fun!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Heidi, we're delighted to hear that Juan Z. and the Anaheim Hyundai team made your car-buying experience so enjoyable! It's wonderful knowing you felt like part of our family and appreciated the service from Aladin as well. Thank you for choosing us, enjoy your new ride!
Absolutely love our leasing experience at Anaheim
Absolutely love our leasing experience at Anaheim Hyundai!! Corbin Patel found the perfect car for us and walked us through the whole experience with professionalism and sincere kindness. Anaheim Hyundai is lucky that have him!!!
Absolutely love our leasing experience at Anaheim
Absolutely love our leasing experience at Anaheim Hyundai!! Corbin Patel found the perfect car for us and walked us through the whole experience with professionalism and sincere kindness. Anaheim Hyundai is lucky that have him!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lilia, we're delighted to hear that Corbin made your leasing experience so positive at Anaheim Hyundai! Thank you for the wonderful feedback and enjoy your new car!
Anaheim Hyundai We decided to purchase a car at this
Anaheim Hyundai We decided to purchase a car at this dealership because they promised us $8,000-10,000 trade-in for our 2012 Nissan Rogue SL with only 13,000 miles. After we signed papers, and we’re ready to take our 2023 car and go home, all further mention of the trade-in amount was denied. This is called “Bait and Switch.”
Anaheim Hyundai We decided to purchase a car at this
Anaheim Hyundai We decided to purchase a car at this dealership because they promised us $8,000-10,000 trade-in for our 2012 Nissan Rogue SL with only 13,000 miles. After we signed papers, and we’re ready to take our 2023 car and go home, all further mention of the trade-in amount was denied. This is called “Bait and Switch.”
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Graner, I'm sorry to hear about your experience with the trade-in offer. This is not how we aim to conduct business and I apologize for any misunderstanding or inconvenience caused. Please reach out so we can discuss this further and work towards a resolution. Thank you, Ken Smirz - General Manager - (714) 243-8396
We decided to purchase a car at this dealership because
We decided to purchase a car at this dealership because they promised us $8,000-10,000 trade-in for our 2012 Nissan Rogue SL with only 13,000 miles. After we signed papers, and we’re ready to take our purchased car go home, all further mention of the trade-in amount was denied. This is called “Bait and Switch.” We cannot and will not recommend Anaheim Hyundai to anyone.
We decided to purchase a car at this dealership because
We decided to purchase a car at this dealership because they promised us $8,000-10,000 trade-in for our 2012 Nissan Rogue SL with only 13,000 miles. After we signed papers, and we’re ready to take our purchased car go home, all further mention of the trade-in amount was denied. This is called “Bait and Switch.” We cannot and will not recommend Anaheim Hyundai to anyone.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Graner, I'm sorry to hear about your experience with the trade-in offer. This situation is concerning and not how we aim to conduct business. I would like to discuss this further with you and see if there's a way we can address it properly. Please feel free to reach out at your convenience. Thank you, Ken Smirz - General Manager - (714) 243-8396