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Auto Haus on Velp

(1,142 reviews)
Visit Auto Haus on Velp
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–2:00pm
Sunday Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(920) 471-4873 (920) 471-4873

Reviews

(1,142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Haus on Velp from DealerRater.

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Awesome service!

This was my first purchase from Auto Hass on Velp. I wasn’t sure what to expect but, Bradley and his team made buying a vehicle easy and fun! Everyone that I interacted with was very helpful. I will be recommending Auto Haus on Velp to others!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

WONDERFULLL

Everyone at Auto Haus was very friendly and helpful, I had an awesome experience here and would never buy another car anywhere else, thankful for everyone that helped me getting my new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

No Pressure Experience

Justin, Jeana, and Bradley did a great job of not pressuring me into making a decision. They were friendly, informative, and gave me time to decide what I wanted to do. The only suggestion I could give is for you guys to introduce yourselves. I wasn't sure initially who was who. Overall, it was a great experience. If you are lucky, you may even get Bradley to dance. Watch out though, he has some wicked dance moves. LoL :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback I have to agree with you and we will introduce ourselves from this day forward!!! Enjoy!! And Thank You Smiles are Contagious

Brad, Scott & Jeana & Clint were GREAT!!!!!!!

Our purchase was fast & easy!! Super fun and easy going professionals! I'd recommend Auto Haus to anyone looking for a used vehicle. Everyone was so awesome to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wahoo!!! Life is Good!! Thank you from ALL of Us!! Bradley

Great Customer Service!

Jeana was just great! She did everything in her power to help us get our truck and she was always in contact with me. She was fast and efficient, truste me it's hard to find people who can do both. She worked so hard to help us and always with a smile ? I recommend working with Jeana if you want to buy your next vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome service Awesome people!!!

Very impressed with the variety of vehicles on the lot and even more impressed with the professional and family like atmosphere we were provided. We definitely be back for future vehicle purchases. The dogs loved everybody too!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great people and fair price

Great to work with hassle free. Down to earth honest people. It was great working with Justin! Easy working with the group and fair price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great truck from a great dealership

We drove 160 miles for this truck and it was everything I expected. The service we got while we were there was very detailed and honest answering every question I had, and Jeana had us on our way in time at all. I would definitely drive the miles again to buy another great used vehicle from Auto Haus. Thanks again, Larray J

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They Understand Great Service is their best marketing

I live in Oshkosh and I had half day off work to buy a car. I researched Autohouse on CarGurus.com and the pricing on the Escalades was fair so there was not much negotiating needed. My wife was not able to join me and I ended up buying a 2009 Escalade from Bradley. Since it was just me, Bradley rounded up 2 other people to help me drive my new purchase from Green Bay to Oshkosh that same night. That is service! Jeana was great with helping me get the financing in order and emailed paper work to my wife to sign. She let me know about the warranties but was not pushy with them like most car dealerships. Again because of her great service the vehicle was in my driveway that same night. The next day we discovered the keys seemed to be wore out and it was tricky to turn the ignition to start the car. I called and talked Joe and he had me an appointment with locksmith in Oshkosh within 30 minutes. We ended up having 2 new keys cut and fixed the issue. Autohouse covered the bill. That is great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing

Auto Haus has been amazing to our family. We have bought our last 5 cars there and they all have been amazing. Their customer service is top notch and I would highly recommend going to Auto Haus for your car shopping needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.