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Auto Haus on Velp

(1,142 reviews)
Visit Auto Haus on Velp
Sales hours: 9:00am to 2:00pm
View all hours
Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–2:00pm
Sunday Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(920) 471-4873 (920) 471-4873

Reviews

(1,142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Haus on Velp from DealerRater.

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Great Experience

We bought our last two cars from Auto Haus. We enjoy their Honesty, Integrity and willingness to check into concerns. I have brought minor concerns to them and they tear into it to get the answer and repairs even for the smallest vibrations. They don’t blow it off like other used dealers do. This is important to me. Great customer experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Refreshing

I’ve been buying vehicles from auto Haus for many years and I’ve always felt like I’m part of there family. The crew always treats me fair and honest and always tries to make me the best deal. I’ve checked other dealers and they don’t compare. I’d recommend anyone to check them out👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

An experience

I have purchased many vehicles from various dealers across the United States. I must say that the purchasing experience at Auto Haus was by far the best experience I have had. The sales team took time to listen to my needs and then found the right vehicle at the right price. The team at Auto Haus doesn't just meet customer satisfaction, they far and away exceed it. I would highly encourage anyone looking for a quality used vehicle from a quality and customer driven team to stop in,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought a truck

Didn’t wait long for paperwork. Cars are kept nice and clean. They answer every question you have. Make customers feel comfortable when leaving dealership.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience. Awesome value.

If you want a car dealer you can trust that offers great vehicles at exceptional values, then Auto haus is the place! Bradley worked his tail off to get me the best deal. Financing was a breeze and they make the delivery process special. Thank you for everything you have done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Back For More!

I've bought a couple vehicles here so far & I'll be back again I'm sure! They're beginning to feel like family. I always leave happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Just what I needed

Justin made it easy to find a nice, well taken care of vehicle to accommodate my needs. I felt like a valued customer the whole time I was there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience!

We are so happy with this beautiful truck! The staff were so friendly, knowledgeable and easy to work with. They gave us a great trade price and helped us get a low interest loan. We will definitely be returning customers. Thank you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Helpful, knowledgeable and friendly.

I want to thank Alec and the rest of the Auto Haus staff for making this purchase a pleasurable experience. I’ve always wanted a BMW and they made it happen. Happy Trails!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Experience

Auto Haus has a very friendly staff and fair prices. Overall, working with Bradley, was a great experience. We will be recommending to our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.