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Auto Haus on Velp

(1,142 reviews)
Visit Auto Haus on Velp
Sales hours: 9:00am to 2:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–2:00pm
Sunday Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(920) 471-4873 (920) 471-4873

Reviews

(1,142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Haus on Velp from DealerRater.

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I found my one!

Very friendly and easy to work with. Took care of my financing which was the lowest rate I found! I spend weeks looking for a vehicle that I wanted and I’m glad I ended up here. I would definitely recommend this place!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

BMW X5 purchase

Staff was really friendly and willing to help as soon as I got on the lot. They made the experience really enjoyful and did anything they could to help me get into my dream car for a great price. Thank you Auto Haus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

IMPECCABLE CUSTOMER SERVICE!!

Best car buying experience!! We were referred by a friend and it turned to be nothing short of awesome! NO pressure sales at its finest! We love our Jeep and the excellent customer service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing

This was the most streamlined car buying experience that I have ever had. The deal was basically done over the phone. Alec & I did all the negotiating via phone & text messages. The picture tells you the rest. Just bought my first company truck ( Phantom Customs Inc.) Alec was great & I look forward to coming back & buying my 2nd company truck. Thank's Alec, Mr. Keith Simpson,Jr.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great selection!

They always seem to have a wide selection of nice cars and trucks, not the usual rental car quality stuff at other dealerships. Very knowledgeable staff, extremely courteous and personable. The suv I bought was priced right and they had a few choices for financing. Easy dealing with them! Would definitely recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome!

Best group of people hands down. Went all their way to make my car purchase possible. Would highly recommend and have to many people. This will be my car dealer from now on. Thank you everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Found the right affordable loan for our family!

Bradley (owner) and his staff were beyond helpful with finding us the right car for our family! They were able to show us multiple vehicles to make sure we had the correct fit we needed for our family of 7. The staff never put the typical car salesman pressure on us to buy and truly wanted us to drive away happy. At first, the loan we were approved for came back at a payment over what we had hoped, but patients came at a nice reward as Bradley called one of the loan officers and talked them into a deal for us. The loan was perfect! Thanks again Auto Haus On Velp staff for making this happen for our family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent customer service

First time purchasing from Auto Haus and will purchase from again in the future. Everyone was super friendly and very knowledgeable. When my credit union wouldn't give me the loan rates I needed all I had to do is ask Bradley and the team and they made it happen. Got a great vehicle and a great rate. 5 star!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Place

This was my first experience puchasing a car from a dealer and I knew my price range I had in mind. The staff did not pressure me and when I decided to talk price they where flexible. When we made the deal closing was very quick. I would 100% come back to this dealership for my next vechicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best dealer experience yet!!!

Didn't feel pressured. Staff was genuinely friendly and pleasant. Did not get the impression that it was fake salesmanship at all. Purchase transaction went very smoothly, staff had the procedures down to a science and it went off without a hitch. This is one vehicle I won't be peeling the dealership advertising logo off the back door as soon as it pulls in my driveway LOL

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.