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Auto Haus on Velp

(1,142 reviews)
Visit Auto Haus on Velp
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–2:00pm
Sunday Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(920) 471-4873 (920) 471-4873

Reviews

(1,142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Haus on Velp from DealerRater.

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The ONLY car dealer you will ever need !!!

From the first time we met Bradley and his crew they were friendly,knowledgeable, and an absolute pleasure, we'll only shop with Bradley and the Autohaus crew .OX

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very happy!

Bradley and Joe were excellent to work with. Searched for quite a while for a Yukon XL or Suburban. Came to Auto Haus on the recommendation of a friend. They did not disappoint. Found a vehicle with everything we were looking for. Needed it to seat 8, they even changed out the middle row to accommodate our needs. Very happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Brand new car

This is a great dealership! Great staff and there is no gimmicks! Quick and efficient! I highly recommend the AutoHaus for buying a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Badass Dodge

I suggest that you go to this dealership. They are really nice people and will find a way to help you out. Phil helped me out by telling me and letting me buy this Badass Dodge

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I wish there were 10 stars for rateing

10 cars total bought from this dealership! We wouldn’t buy from anyone else! This Dealership is built on integrity trust and true customer service . The old stigma of the car dealer that sticks you in a vehicle that you can’t afford and it breaks down is totally put to shame by this dealership. Their honesty and integrity is above are the most wonderful quality about this dealership! The Sims Family will never buy from anyone else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing

The team here is amazing. They truly went above and beyond throughout the entire buying process. I will recommend Auto Haus to everyone in search of a quality vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

truck we bought was a lemon

bought a truck within the 1st week we had to take it in dealership paid because in the 1 month they cover if anything wrong should've been a sign to drop it back off becasue literally after the 1st month we've had problems with the vehicle we purchased here and the warranty they offer that is supposed to cover everything is a joke! we probably replaced everything under the hood except the engine but good thing we just traded it in because we found out there is actually something wrong with it again and would cost us abour $3600. we tried refinancing the truck and even other banks in the area told us that they are not a good dealership to work with! Granted there's a chance you never know when buying a new vehicle but definitely lesson learned on my part not to buy from auto haus! The people were nice that we worked with but the truck was a waste of money!!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Sheba I’m sorry you had a negative experience at our dealership. We pride ourselves on selling quality vehicles and even have them checked over by a third party. There isn’t a person that talks to me that doesn’t get taken care of in some form or another. We have traded people out of cars because of unknown circumstances. Please fell free to call me and I’d be interested in hearing about your frustrations and find a solution Sincerely Bradley Berndt

Awesome

This is the 7th vehicle I have bought from Auto Haus. They go above and beyond to ensure satisfaction. Thank you for a job done! I Will continue to use and recommend to all I know. Bradley and Auto Haus truly are my dealer for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent dealership couldn’t be more happier

Auto Haus has been my whole families dealership for a few years now. They are amazing!!! I got two vehicles from here myself and have received excellent customer service every time. A huge thank you to everyone at Auto Haus for always putting your customers first and looking out for their best interest! You all are more like family. My dealership for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Trucks

Went to auto house looked at trucks an took them Gerry for ride an bought one there best service team I seen they all were very nice an help ful threw the whole buying Gerry an looking answered everythingg I asked an will b buying from them again here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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