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Byers Toyota

(3,073 reviews)
Visit Byers Toyota
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm Closed
Saturday 9:00am–6:00pm 7:00am–2:00pm
Sunday 12:00pm–5:00pm Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2019 consumer dealer award
New (866) 495-0067 (866) 495-0067
Used (866) 512-3820 (866) 512-3820
Service (740) 917-7078 (740) 917-7078

Reviews

(3,073 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Byers Toyota from DealerRater.

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Excellent- liked soft but persistent sales approach

It was all good-low pressure with focus on getting car/color I wanted. Patient sales strategy was good for me. Adam has right combination of patience and attentiveness.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!

Service Review

They have a nice lounge with TV and free drinks. They even have a free shuttle service to take you back home if necessary and come back to pick you up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!

helpful

Helpful salesman who went above and beyond to obtain the vehicle that I wanted. He was not too pushy like a lot of other reps.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!

Do what they say

Always can count on very friendly and helpful. Very nice waiting area like the shuttle service always done in timely manner purchased many cars from Byers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!

Great service

My wife and I brought up our RAV4’s on consecutive days to have auto start features installed, and both were ready when promised. Byers Toyota has made sure we’re happy with our vehicles, and we appreciate it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!

60,000 mile service

A lot of things to be done! Was finished when promised! This service department is a very big part of why I purchased my Toyota here! Tony is great to work with! They all are!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!

Same day appointment!

Realizing I had to get a new battery from the dealer, I didn’t really expect them to get me in so quickly! When I called, I was told to come on in. Michelle was very knowledgeable & kept me apprised of what they found, what they recommended and the running subtotal. No surprises & I felt very confident leaving Byers Toyota south of Delaware on Rt 23 (Columbus Pike). I highly recommend using this location if you’re in a hurry!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!

Great customer service.

The gentleman that helped me with the purchase of my vehicle were extremely professional and helpful, they made the process much easier. I would recommend Byers Toyota to family and friends. Kyle was very prompt on returning answers to my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!

The staff was friendly, helpful, and informative.

The choice to buy a Toyota was easy, and I went with the Tundra sr5 for the reputation of reliability. After much research, I have confidence this truck isn't going to leave my family and I stranded. The experience of purchasing my truck was smooth and enjoyable. I will certainly recommend this dealership to anyone looking for a new Toyota. I'm proud of my decision and will most definitely return for another vehicle when the time comes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!

Great service!

I love coming here, they always treat me right! And know what I need and have great prices. As well as the service advisor is very knowledgeable and very handsome! He answered all my questions! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!