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Byers Toyota

(3,073 reviews)
Visit Byers Toyota
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm Closed
Saturday 9:00am–6:00pm 7:00am–2:00pm
Sunday 12:00pm–5:00pm Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2019 consumer dealer award
New (866) 495-0067 (866) 495-0067
Used (866) 512-3820 (866) 512-3820
Service (740) 917-7078 (740) 917-7078

Reviews

(3,073 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Byers Toyota from DealerRater.

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Great service and people!

Great service and people! I am a repeat customer. Have now bought three Toyota Camry's from Byers.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and kind words about Byers Toyota, we greatly appreciate it! We're thrilled that the Camry is keeping your family moving and look forward to helping with any future needs. We hope you have many happy miles with your vehicles from Byers Toyota. Let us know if you ever need anything else—we are here to help!

Great serves from everyone there.

Great serves from everyone there. Thanks for all the help. Josh Chadwick did a great job

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a five-star review, Bill. We truly appreciate your kind words about Josh Chadwick and our entire team. Being your dealership of choice means a lot to us, and we strive to make sure that each guest has the best experience possible upon visiting our location. We are so glad that all of our hard work has paid off and that you found the service provided by Josh Chadwick and all of our team members to be of utmost quality! We look forward to seeing you back again in the future, and we thank you for your support.

Most of the staff are very professional and friendly.

Most of the staff are very professional and friendly. My service was completed quickly. Thanks!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Toyota for your service needs, we're delighted to hear that it went so quickly and was accompanied by friendly staff. Customer service is our top priority, and it's wonderful to know that you felt this when visiting our dealership. It's very much appreciated that you took the time to share your positive experience with us and future visitors to the store. We look forward to welcoming you back in the future!

Chelsie was very helpful in scheduling the service and

Chelsie was very helpful in scheduling the service and helping me select the right product. She definitely went above and beyond to help with this.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Angela, we are so pleased to hear that experience at Byers Toyota was delightful. We work hard to ensure our customers are well taken care of and it is clear Chelsie exceeded expectations. It is wonderful to hear the lengths she went for in helping you select the right product and scheduling your service appointment. We thank you for the great review and highlighting Chelsie's efforts in providing exemplary customer service. We look forward to seeing you again when you need help with your vehicle!

Car was in very good shape when i got it and

Car was in very good shape when i got it and communication was great and very easy.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for letting us know about your experience with Byers Toyota, we appreciate you taking the time to review us! We're glad our communication was easy and that you found your car in good condition. It’s always a privilege for our team to assist throughout this process. We are pleased to hear that we left a positive impression on you and hope that we get the chance to serve you again soon! Thank you again for choosing Byers Toyota.

Buyers Toyota is a well equipped dealer that stands out

Buyers Toyota is a well equipped dealer that stands out in everything that they do. There repair of my truck was outstanding it runs better than it ever has, outstanding job !!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that our service team was able to make sure that your truck is running better than ever. Our repair team works hard to ensure that all cars are fixed and taken care of with attention and precision, so it's great to know this was reflected in your experience. We thank you for taking the opportunity to share your thoughts with us; we truly appreciate it. Please don't hesitate reach out to us anytime if there's anything else we can do for you!

They have very clear directions on fixing the car.

They have very clear directions on fixing the car. And how long it would take.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your thoughtful review of Byers Toyota, and for recognizing the clarity of our directions when it comes to fixing cars. We strive to ensure that all of our customers have an excellent experience in both getting their vehicles serviced and in understanding the process as well. It's wonderful to see that we were able to meet your expectations! We'd love to have you back should you ever need servicing in the future - thank you again for choosing us.

This was my first visit to the service department, and I

This was my first visit to the service department, and I couldn’t be more pleased! Professional advisor, timely service, and effortless checkout. Very happy!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback, and glad to hear you enjoyed your experience at Byers Toyota. Our team is dedicated to delivering not just exceptional customer service but also professional and timely service that meets your needs with effortless checkout. At Byers Toyota, we are committed to keeping our customers smiling even after they leave our store. Once again thank you and we look forward to seeing you again soon!

Loce Byers.

Loce Byers.. the service team is amazing. Tara is very helpful and does not pressure you. Always happy when I leave there..

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review your experience at Byers Toyota! It is great to hear that our service team has been so accommodating and overall helpful on your visits. We will be sure to pass along your kind words of appreciation to Tara and the rest of the service team. We strive to make our customers feel welcomed, comfortable, and assured that their vehicle is in good hands during any visit with us. We are glad to hear that you have always left feeling satisfied with the care we provide! If there is anything else we can do to make your visit even more enjoyable, please let us know. We look forward to continuing our relationship with you!

It was a great experience and I love my new car.

It was a great experience and I love my new car. Jeff Mull was good salesman

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review, we're thrilled to hear that you love your new car and that Jeff was able to provide a great experience. We pride ourselves on professionalism and exceptional customer service, and it's rewarding to hear that we were able to meet your needs. We always strive to ensure our customers have a positive experience when purchasing from Byers Toyota and it sounds like we achieved our goal this time! Thanks again for taking the time to provide your feedback.