Reviews
The people the there seem nice the store was huge .
The people the there seem nice the store was huge .. and super clean .. I like that they help me out i would i recommend them to anyone..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our team was able to help you and that you found our store clean and spacious. Your recommendation means the world to us, and we truly appreciate your kind words about our staff. We look forward to welcoming you back soon!
Always pleased with the professional service that we
Always pleased with the professional service that we receive here and we know our car is properly serviced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words and trust in our service. We're thrilled to hear that you're pleased with the professional care and attention we provide. Knowing that you feel confident your car is properly serviced means the world to us. We're here whenever you need us and always happy to help!
I believe I was a pretty easy customer.
I believe I was a pretty easy customer. I took up approx 30 mins of Colton’s time, paid cash at full asking price, and went on my way. I realize that I bought a used car and I signed that nothing was promised. However, as I was getting in the car to leave I realized there were no car mats. Colton was changing my tag at the time and told me they were in the back. He was standing there and I took his word for it. When I got home there was no mats in the back. I contacted Colton and he blew me off. I spent $70k and wasn’t even offered anything to make it right. I would’ve not taken delivery until it was addressed. Being that you are a Toyota dealer and Colton lied to me the fix would’ve been easy. Just crappy service to not even try to rectify it.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered and the way your concerns were handled. Your feedback is extremely important, and we regret that we missed the opportunity to provide the level of service you deserve during your purchase. We understand how frustrating it must be to have a concern like this overlooked, especially after investing in such an important purchase. Please know that we take your comments seriously and will address this matter internally to ensure our team meets the highest standards of honesty and customer care. We would appreciate the opportunity to make things right. Please feel free to reach out to our management team directly, so we can better understand the situation and explore how we can resolve the issue for you. Your satisfaction is very important to us, and we're committed to improving your experience with us moving forward. Thank you again for bringing this to our attention, and we hope to have the chance to restore your trust.
Nice people that were very helpful and knowledgeable
Nice people that were very helpful and knowledgeable about the vehicles they were marketing. Great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and found our team to be helpful and knowledgeable. It was truly a pleasure assisting you, and we’re here to help anytime you need. Enjoy your new vehicle! 🚗
Very easy process.
Very easy process. Able to explain things well and answer all our questions. Very informative
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We went to the dealer to get on a list for future
We went to the dealer to get on a list for future electric hybrids as we knew that there weren’t any on stock- or so we thought (based on the Toyota website). Well, we lucked out and they had just received one in stock (after initially being told that it would take at least six months). We were not ready to buy but knew that this was a sign that the vehicle was meant to be ours. So, everyone stayed late for us to complete the paperwork and the next day (after waiting for an upgrade to be completed), we drove off with out new car. We couldn’t have asked for nicer people.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience of buying a car with us here at Byers Toyota! We are delighted to hear that you found the process pleasant. We are thrilled that everyone was able to accommodate your needs. It was our pleasure helping you on your journey, making sure the paperwork went smoothly and that the upgrade process went through so that you can be fully satisfied with your new vehicle--we hope it serves you well in all of your future journeys. Thank you again for choosing us for all of your car needs!
Great customer service.
Great customer service. Love Byers Toyota sales and service. Wonderful job team. I’ll be back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to review Byers Toyota, we appreciate your kind words! It's wonderful to hear that our customer service team exceeded your expectations - we value our customers and strive to provide excellent service with each visit. We look forward to seeing you again soon!
We’re very friendly got the job done for as quick as
We’re very friendly got the job done for as quick as sale went down
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.
All of the staff at Byers Toyota were kind and friendly...
All of the staff at Byers Toyota were kind and friendly and helpful I had been to many dealerships looking for a new car best decision I ever made was going to buyers
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow - that's a great compliment! We appreciate the positive feed back! Thank you for choosing Byers Toyota that means a lot to us. Happy Motoring.
I was treated very well and prompt service. Price was...
I was treated very well and prompt service. Price was fair and was very pleased with the complete process. I would definately suggest this dealer.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to rate us and the great recommendation. Enjoy the new vehicle. Please let us know how we can improve too. You can email us at smays@byersauto.com